Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc. May 2008 - (Free Research) Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure.  (WHITE PAPER) READ ABSTRACT |

ESG Analyst Report: “Changing the Way You Purchase Storage” by NetApp August 2010 - (Free Research) This ESG white paper discusses the key criteria you need to consider before making your next IT investment and why it’s time to modernize your approach to storage.  (WHITE PAPER) READ ABSTRACT |

New Storage Buying Criteria for Shared Virtual Infrastructure by NetApp September 2010 - (Free Research) You can’t make the best storage decisions for your business if you’re not asking the right questions. Our “New Storage Buying Criteria for Shared Virtual Infrastructure RFP template” makes it easy. Use it to help ensure the solutions you choose can deliver extreme flexibility and efficiency, and a “future-proof” foundation.  (WHITE PAPER) READ ABSTRACT |

Integrating Information Labeling and Microsoft Active Directory Rights Management Services (AD RMS) by TITUS November 2010 - (Free Research) This white paper examines the challenges of content protection and user acceptance of content protection technology. It provides an overview of Microsoft's Active Directory Rights Management Services (AD RMS) and its integration with Titus' Document Classification and Message Classification product suites.  (WHITE PAPER) READ ABSTRACT |

iPad in Business: iOS Deployment by Apple Inc. (E-mail this company) April 2013 - (Free Research) In this two-part online seminar, you'll learn about deploying iPhone and iPad in business environments. Learn different approaches to deployment, configuration and management options, device management solutions and app deployment.  (WEBCAST) READ ABSTRACT |

What If Any Agent Could Take Any Call? by KANA (E-mail this company) June 2012 - (Free Research) Good customer service involves leveraging policies, people, and technology to answer customer questions and solve problems with accuracy, speed, and consistency. Check out this paper for tips on how to relieve customer service pain points and get your agents able to answer calls with ease, and keep customers coming back time and time again.  (WHITE PAPER) READ ABSTRACT |

Enterprise Data Services in SOA using ODI Suite by Oracle Corporation February 2009 - (Free Research) This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing just how valuable, and complex, business data is for the businesses that rely on it.  (WHITE PAPER) READ ABSTRACT |

Oracle Magazine: Modernize your IT by Oracle Corporation UK Ltd July 2012 - (Free Research) This issue of Oracle ONE Magazine offers advice on ridding your organization of complex, outdated IT and explores how Oracle can make this modernization simple.  (WHITE PAPER) READ ABSTRACT |

Identity Finder Enterprise Suite 4.5 by Identity Finder, LLC July 2010 - (Free Research) Identity Finder accurately finds and allows remediation of sensitive data across desktops, laptops, servers, databases, and websites. This can be performed agent or agentlessly with full dynamic policy and reporting capability.  (TRIAL SOFTWARE) READ ABSTRACT |

Planning Guide: BlackBerry Enterprise Server by BlackBerry October 2010 - (Free Research) The BlackBerry Enterprise Server integrates with your organization's existing infrastructure, which can include messaging and collaboration software, calendar and contact information, wireless Internet and intranet access, and custom applications, to provide BlackBerry device users with mobile access to your organization's resources.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

ER/Studio 7.5 by Embarcadero Technologies, Inc. March 2008 - (Free Research) Embarcadero® ER/Studio®, an industry-leading data modeling tool, helps companies discover, document, and re-use data assets while providing intuitive reverse engineering, logical modeling, and physical modeling.  (DEMO) READ ABSTRACT |

Oracle Magazine: Mobile to the Max by Oracle Corporation UK Ltd October 2012 - (Free Research) This issue of Oracle ONE Magazine offers advice that will help you enable the mobile enterprise while mitigating its potential hazards. View now to uncover the risks and opportunities of mobility and uncover solutions that will help you manage both.  (WHITE PAPER) READ ABSTRACT |

Case Study: Oracle's Hybrid Columnar Compression by Oracle Corporation UK Ltd May 2012 - (Free Research) This case study utilises the Hybrid Columnar Compression feature of Oracle Database 11g with external NAS and SAN storage to evaluate space and performance implications of Hybrid Columnar Compression data with external storage. Read now to learn more.  (WHITE PAPER) READ ABSTRACT |

Oracle Sun ZFS Storage Appliance: A Coming of Age Story by Oracle Corporation UK Ltd September 2012 - (Free Research) ESG recently conducted an analysis on Oracle's Sun ZFS Storage Appliance. Check out this white paper to learn how the product fared in terms of performance and TCO, and see how the results stack up against other similar arrays.  (WHITE PAPER) READ ABSTRACT |

Oracle IT Reaps the Benefits of Storage Modernization by Oracle Corporation UK Ltd December 2012 - (Free Research) Check out this case study for an in-depth look at Oracle's migration to optimized storage and the cost and efficiency benefits they now enjoy.  (WHITE PAPER) READ ABSTRACT |

Oracle Sun ZFS Storage Appliance: Efficient Storage with Advanced Analytics by Oracle Corporation UK Ltd July 2012 - (Free Research) This ESG Lab Validation report documents the results of hands-on testing of the Oracle Sun ZFS Storage Appliance. Testing focused on ease of deployment, high performance, efficiency of hybrid columnar compression, effectiveness of system analytics, and high availability through multiple failure scenarios. Read now to learn more.  (WHITE PAPER) READ ABSTRACT |

Gaining Business Advantage through Storage Management Efficiency with Oracleʹs Sun ZFS Storage Appliance by Oracle Corporation UK Ltd December 2012 - (Free Research) This white paper was written to demonstrate the business value proposition delivered by Oracle's Sun ZFS Storage Appliances. This is demonstrated through a description and analysis of the features and superior ease of use delivered by the operating system and management software included in the cost of an appliance.  (WHITE PAPER) READ ABSTRACT |

The 6 Most Crucial Storage Requirements for Managed Service Providers by Oracle Corporation UK Ltd May 2012 - (Free Research) An understanding of these requirements, and how they interact with Oracle's Pillar Axiom storage system, requires an understanding of the delivery structure and financial underpinnings of the service provider industry. Check out this comprehensive white paper to explore the 6 major storage requirements for managed service providers.  (WHITE PAPER) READ ABSTRACT |

Oracle StorageTek Tape Storage—A ClearWinner Over IBM by Oracle Corporation UK Ltd December 2012 - (Free Research) This white paper compares Oracle's enterprise tape offerings to the latest IBM enterprise tape offerings and describes how Oracle's industry-leading capacity, performance and flexibility can help IT organizations manage complexity, control costs, and deliver on service level agreements.  (WHITE PAPER) READ ABSTRACT |

The Era of Collosal Content Arrives by Oracle Corporation UK Ltd December 2012 - (Free Research) In this paper, explore tier-3 archive challenges and how to beat them, learn about the impending "era of colossal content," find 12 comparisons between tape and HDD, and get the scoop on modern tiered storage approach that optimizes the storage infrastructure through a combination of SSD, disk and tape.  (WHITE PAPER) READ ABSTRACT |

Slashing Energy Costs by Improving Storage Efficiency by Oracle Corporation UK Ltd December 2010 - (Free Research) This paper examines some of the innovative ways in which organizations all around the world are optimizing storage resources to save space, improve performance and reduce energy waste and costs.  (WHITE PAPER) READ ABSTRACT |

How Tiered Storage Slashes Your TCO by Oracle Corporation UK Ltd February 2011 - (Free Research) In this paper you will learn some of the critical ways in which tiered storage solutions enable organizations to cut their total cost of storage and improve their long-term total cost of ownership.  (WHITE PAPER) READ ABSTRACT |

SearchStorageUK Essential Guide to Backup by SearchStorage.co.UK May 2012 - (Free Research) Check out this expert E-Guide to discover the current state of backup, and learn about today's newest available data protection, virtualization and backup technologies.  (EGUIDE) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

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