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Weighing your call center hosting options by inContact
December 17, 2009 - (Free Research)
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more.
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Tough Test, Top Score: High Praise for Quantum DXi from Alaskan Utility by Quantum Corporation
December 14, 2009 - (Free Research)
After carefully weighing competing options, Anchorage Water and Wastewater Utility chose Quantum's DXi-Series solution with deduplication technology for its data protection system upgrade. This case study explains why they made that choice.
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Data Center Projects: System Planning by APC
February 2009 - (Free Research)
The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.
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American Recovery and Reinvestment Act - Broadband - Notice of Funds Availability by Motorola, Inc.
August 2009 - (Free Research)
The USDA Rural Utilities Service and NTIA jointly announced the availability of funding and application requirements for the broadband initiatives contained in the American Recovery and Reinvestment Act (ARRA) of 2009. Read on to learn about the RUS grant program, its requirements, and how Motorola can work with you toward an RUS approved grant.
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Solution Provider Uses Hosted Services to Secure a Significant Deal with Retail Giant by Microsoft
June 2009 - (Free Research)
CROSSMARK helps retailers reach their sales objectives. When a large retail chain issued a request for proposal to update its product demonstration program in six weeks, CROSSMARK had to find a partner and launch a joint venture company to persuade the potential client it could make the deadline. Learn how Microsoft solutions got the job done.
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Staffing Service Coordinates Sales Activities, Utilizes Business Intelligence with CRM Solution by Microsoft
April 2008 - (Free Research)
Volt Information Sciences, Inc. provides staffing services, telecommunications, and information solutions to Fortune 100 customers. Executives completed an in-depth request for proposal process to narrow CRM solution options to four enterprise alternatives. They selected Microsoft Dynamics™ CRM because it best met the firm's usability, user..
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A Guide to Understanding Hosted and Managed Messaging by Concentric
January 2009 - (Free Research)
The purpose of this document is to offer an unbiased discussion and analysis of the key elements that must be considered by decision makers as they evaluate options for managing their messaging systems.
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Improve Customer Relationships Using the 2007 Office System by Microsoft
September 2009 - (Free Research)
This webcast demonstrates how Microsoft software can help you develop more profitable customer relationships by simplifying how your employees work with colleagues, partners, and customers.
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Best Practices in Lead Development by KnowledgeStorm Webinars
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May 2005 - (Free Research)
Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm.
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Client Relationship Management for Asset Managers by Pivotal CRM, a CDC Software solution
February 2009 - (Free Research)
This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.
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Podcast - Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc
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March 2006 - (Free Research)
The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.
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Podcast- The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri
November 2009 - (Free Research)
This podcast details a strategy to optimize your virtualized infrastructure performance. Get answers on how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization.
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Podcast: Supercharging Exchange with Solid State—without Breaking the Bank by Fusion-IO
November 2009 - (Free Research)
In this podcast, see how a revolutionary solid-state storage technology is supercharging Microsoft Exchange, helping users get more performance and reliability for less. It helps Exchange users get the most out of every dollar by making it possible to support more mailboxes per mailstore, increase access times and decrease backup and recovery times
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Virtual server backup FAQ by Zenith Infotech
November 2009 - (Free Research)
In this Podcast, backup expert, Mark Bowker, addresses how this technology helps leverage your storage, network, and computing resources.
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PODCAST: Stop Wasting Energy! Tips for Cutting Power Draws from PC Networks to Data Centers by PC Connection in partnership with Intel
September 2009 - (Free Research)
Join this Podcast, presented by PC Connection, featuring guest speakers Doug Washburn, Forrester Research Analyst, and co-presenter John Skinner, Intel’s Director of Marketing, Eco-Technology, as they discuss the scope of energy-efficient computing, and how new incentives can be leveraged to accelerate the ROI of your technology investments.
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In-database Analytics Demystified by Sybase, Inc.
October 2009 - (Free Research)
In this podcast, listeners will hear a vendor-neutral, executive overview of in-database analytics technology from independent expert Rick Sherman. Find out how the technology works -- and how companies are leveraging it for improved operational efficiency and other business benefits.
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Podcast - The Fine Art of Lead Follow-up by KnowledgeStorm, Inc
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February 2006 - (Free Research)
The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process
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PODCAST: Lower IT Costs Now - Roadmap for Developing a Thin-Client Strategy by PC Connection in partnership with HP ThinClient
September 2009 - (Free Research)
This podcast explores how thin client deployments can enable businesses to achieve efficiency and high-performance benefits in your infrastructure. Receive recommendations for developing your own thin-client strategies.
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Storage Evolution: Leveraging and Revolutionizing your Storage Network by Sun Microsystems, Inc.
June 2009 - (Free Research)
It's been estimated that Open Storage architectures will make up just under 12 % of the market by 2011, fueled by the industry's need for more scalable and economic storage. The following podcast will present the ideas and strategies of Open Storage and the key benefits it delivers to storage architectures.
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KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot - Podcast by KnowledgeStorm, Inc
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July 2006 - (Free Research)
Findings of the Web Lead Evaluation and Scoring Study, conducted by KnowledgeStorm and The Artemis Group, suggest companies using the Internet to generate leads might discover that focusing on the C-suite is not the fastest route to improved lead-to-close ratios. Listen to this podcast to find out why.
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Podcast - What Technology Buyers Want You To Know About Online Content by KnowledgeStorm, Inc
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February 2006 - (Free Research)
This podcast summarizes, Define What's Valued Online, a new study which confirms what many technology marketers have instinctively suspected all along: Buyers of technology products consider Internet research essential to their ability to do their jobs. Listen to this podcast to learn about basic changes you can make to improve your online content.
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Podcast - Eight Rules for Creating Great White Papers by KnowledgeStorm, Inc
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March 2006 - (Free Research)
White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This podcast outlines eight key steps to take when writing a white paper and what you should do once the paper is written.
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Podcast: IT Strategies in an Economic Downturn - Analyst Views by EMC Corporation
December 2009 - (Free Research)
Managing IT in an economic downturn is challenging. Are organizations making mistake right now? If so, what should they be doing instead? This podcast will feature interviews with industry experts who answer questions about which IT investments will help organizations survive and emerge stronger after the recession.
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