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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction by Genesys

March 27, 2008 - (Free Research)
Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction. 
(WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys

June 2008 - (Free Research)
This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage. 
(WHITE PAPER) READ ABSTRACT |

A More Secure Front Door: SSO and Strong Authentication by Imprivata

February 2011 - (Free Research)
Times change. Sometimes they change even faster than we might expect, as recent developments in Strong Authentication have shown. Just a few years ago, the idea of requiring users to provide a second form of identity to gain access to IT resources was seen by many as only necessary for remote access security or top-secret jobs. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Outsourced Application Development by Veracode, Inc.

May 2010 - (Free Research)
Application security has become a top concern for security professionals striving to control their company’s overall risk profile. Meanwhile, companies are also saving money by outsourcing more and more custom code creation. This white paper outlines five best practices that enterprises can use to secure their outsourced application development. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Managing Data in the Hospital by BridgeHead Software

December 2013 - (Free Research)
Access this expert e-guide to learn about the critical need for the healthcare industry to develop effective data management strategies not only to get up to speed with the health reform and meaningful use program, but also improve operational efficiencies to strengthen quality patient care. 
(EGUIDE) READ ABSTRACT |

Requirements-Driven Product Development by IBM

May 2009 - (Free Research)
This document discusses the challenges in implementing DOORS in a rapidly evolving environment and the clear payoffs from using DOORS to integrate across diverse disciplines and to boost the collaborative effort. 
(WHITE PAPER) READ ABSTRACT |

IBM Rear Door Heat Exchanger by IBM

October 2008 - (Free Research)
This IBM white paper helps you to understand what's happening in an overheated system and to see if yours is at risk, it also explains how the IBM Rear Door Heat eXchanger helps to dramatically reduce data center power consumption. 
(WHITE PAPER) READ ABSTRACT |

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited

August 2008 - (Free Research)
This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project. 
(WHITE PAPER) READ ABSTRACT |

IBM Rational Workbench for Systems and Software Engineering by IBM

June 2010 - (Free Research)
This white paper illustrates how proven methodologies and best-of-breed tools, such as Rational DOORS, Rational Rhapsody, Rational Team Concert, and Rational Quality Manager, can help you design high-quality products that meet customer requirements. 
(WHITE PAPER) READ ABSTRACT |

Building Your Backup and Disaster Recovery Plan 101 by StorageCraft Technology Corporation

June 2011 - (Free Research)
Small and medium businesses cannot afford to lose access for their data. Research shows that even brief server failures lead most smaller businesses to shut their doors for good. In light of this, any business should develop a workable backup and disaster recovery plan. 
(WHITE PAPER) READ ABSTRACT |

Changing the Experience and Economics of IT by IBM

October 2012 - (Free Research)
In this resource, learn how IT systems with built-in expertise can help you reduce complexity and free up resources from back-end IT processes in order to drive more front-end, customer-facing value. 
(WHITE PAPER) READ ABSTRACT |

IBM Rational Workbench for Systems and Software Engineering by IBM

June 2010 - (Free Research)
This white paper illustrates how proven methodologies and best-of-breed tools, such as Rational DOORS, Rational Rhapsody, Rational Team Concert, and Rational Quality Manager, can help you design high-quality products that meet customer requirements. 
(WHITE PAPER) READ ABSTRACT |

Requirements Engineering for the Automotive Industry by IBM

March 2009 - (Free Research)
This white paper explores requirements engineering and its groundbreaking role in product development and engineering for the industrial segment. It discusses the best practices and benefits of requirements engineering, and how automotive manufacturers can overcome today's quality and cost challenges using those best practices. 
(WHITE PAPER) READ ABSTRACT |

Big Data Analytics and The New Era of Data Warehousing by Information Builders

December 2011 - (Free Research)
This paper discusses how customer demands have prompted recent changes in the data warehouse market, and how those changes are opening the door for a new breed of vendors beyond those who previously dominated the industry with stack offerings. 
(WHITE PAPER) READ ABSTRACT |

Implementing Enterprise Resource Planning: Lessons Learned from the Front by SAP AG

September 2010 - (Free Research)
SAP has implemented ERP systems for more than 30 years. The following SAP Insight draws lessons about what has been done well, what has yet to be done well, best practices from large commercial company implementations, and best practices for the governance of implementations that achieve the results and benefits foreseen. 
(WHITE PAPER) READ ABSTRACT |

How to ensure web and app performance by addressing the front end by Limelight Networks, Inc.

April 2014 - (Free Research)
The following white paper explores what companies need to do to ensure the performance of web and mobile applications. Uncover how front end acceleration can help achieve the desired speed, which technologies make this goal a reality, and how to apply the front end acceleration to 3 key areas. 
(WHITE PAPER) READ ABSTRACT |

Implementing ERP: Lessons Learned from the Front by SAP America, Inc.

August 2008 - (Free Research)
SAP has implemented enterprise resource planning (ERP) systems in both the commercial and public sector for more than 30 years. This white paper explains four important principles that stand out from these experiences. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Reliable Inbound Supply Integration by Sterling Commerce, An IBM Company

September 2009 - (Free Research)
This white paper will enumerate the critical business challenges, as well as specific opportunities and benefits of working aggressively to achieve inbound supply integration. 
(WHITE PAPER) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by Informatica

September 2008 - (Free Research)
The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results. 
(WHITE PAPER) READ ABSTRACT |

Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy by Telelogic, An IBM Company

May 2007 - (Free Research)
This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services. 
(WHITE PAPER) READ ABSTRACT |

Putting Windows 7 Migration on the Fast Track by BDNA

June 2011 - (Free Research)
The Windows 7 migration will soon be a reality for nearly every organization. And while the migration process can present many challenges, BDNA technologies can provide a fully transparent view into the entire infrastructure, reducing the risks and costs of migration. Read now to ensure your migration is efficient and cost-effective. 
(WHITE PAPER) READ ABSTRACT |

White Paper: SCM: The "Blocking and Tackling" of IT Security by Tripwire, Inc.

November 2011 - (Free Research)
In IT security, obvious weaknesses like weak configurations often get overlooked. Yet for hackers, they’re an open door into networks and systems. Learn how security configuration management (SCM), a critical security control, hardens configurations to prevent breaches, and immediately detects and corrects any subsequent changes that weaken them. 
(WHITE PAPER) READ ABSTRACT |

Accelerate the Software Development Lifecycle by Parasoft Corporation

January 2014 - (Free Research)
Access the following web presentation to uncover expert tips and tricks to leverage service virtualization to accelerate the SDLC. Discover how you can easily implement these techniques and more to gain data acceleration benefits but more importantly, how you can improve software deliverables. 
(WEBCAST) READ ABSTRACT |

31% of storage pros choose Dell for flash/SSDs* by Dell India

February 2014 - (Free Research)
View this 1-page resource to see why 31% of storage pros choose this top vendor for flash/SSD deployment. 
(WHITE PAPER) READ ABSTRACT |

Agile Portfolio Management: Getting Images Gains Visibility and Alignment with Kanban Portfolios by Rally Software

December 2011 - (Free Research)
Few organizations have succeeded in moving beyond static, up-front development timelines to the more dynamic process of working with agile teams. In this case study, discover how Getty Images managed to become one of the few agile champions after struggling with the transition to lean and agile development. 
(WHITE PAPER) READ ABSTRACT |

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