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Cisco ASA 5500 Series by Cisco Systems, Inc..
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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

Converged Video Network Security by Alcatel-Lucent

August 2008 - (Free Research)
Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself. 
(WHITE PAPER) READ ABSTRACT |

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 
(WHITE PAPER) READ ABSTRACT |

Critical Communications for Business Continuity: How to Ensure Employees, Partners & Customers Stay Connected by Polycom, Inc.

October 2011 - (Free Research)
This paper examines why companies should develop and implement an on-demand conferencing and collaboration plan that supports business continuity for both the enterprise and its customers. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communication Manager - Digit Manipulation by Global Knowledge

May 2013 - (Free Research)
Review why we would need to modify either the calling-party or called-party number, or both, to accommodate the various dial-plans that a phone call might encounter. We will also reviewed the tools available to us, as well as the various locations the modifications can be performed. 
(WHITE PAPER) READ ABSTRACT |

Enterprise CIO Decisions Volume 8: Managing the Mobile Workforce by SearchCIO.com

June 2011 - (Free Research)
There are plenty of business opportunities with mobile device and mobile workforce management, but also risks—unless IT leaders plan ahead now. Inside this e-zine, gain expert insight on mobile device management issues directly from your peers. 
(EZINE)

Mobile Video: Introducing the Final Frontier by Polycom, Inc.

September 2012 - (Free Research)
An IDC survey found the trend toward mobile and video is skyrocketing. 70% of  respondents either currently use videoconferencing or plan to use it in the next year. While different industries have their own set of optimal applications for going mobile with video, there are specific benefits for large manufacturers, outlined in this paper. 
(WHITE PAPER) READ ABSTRACT |

Using UML and SDL for Next Generation Networking (NGN) by Telelogic, An IBM Company

July 1967 - (Free Research)
UML and SDL are the design languages for third generation systems. This whitepaper discusses using an integrated UML and SDL approach, and using a design example that utilizes Telelogic solutions for Model Driven Development (MDD). 
(WHITE PAPER) READ ABSTRACT |

Exchange Insider E-Zine - Volume 2: Best and Worst Practices for Email Archiving by SearchExchange.com

July 2009 - (Free Research)
Meeting regulatory requirements means that administrators must carve out a sound email-archiving policy; making the wrong move can be costly. In this issue, you'll learn what to do and what not to do when planning your email-archiving strategy. 
(EZINE) READ ABSTRACT |

Unified Communications Drive Protocol Convergence by Polycom, Inc.

May 2011 - (Free Research)
Unified communications (UC) is morphing voice, video, instant messaging and presence systems into one, but this trend is also bringing on a technical challenge. In this white paper, learn how your organization can receive the benefits of UC while providing a full range of services to end users. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Communication Manager Survivability Simplified by Global Knowledge

June 2013 - (Free Research)
The Avaya Aura product line offers many opportunities for communications to survive failures of the IP network or the Avaya equipment. Here, we will focus on the Communication Manager Survivability explanation, implementation, verification, "good to know facts," and troubleshooting commands. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Database Integration Wizard: Part One, Sending Data by Global Knowledge

June 2013 - (Free Research)
In Part One: Sending Data, of this two-part series on the Avaya Aura Contact Center Database Integration Wizard (DIW), you will see how to integrate the Avaya Aura Contact Center with a backend database management system in order to to capture call information and store it in a database for reporting purposes. 
(WHITE PAPER) READ ABSTRACT |

Yankee Group: Mobility Powers the Next Wave of Growth for Unified Communications by Sprint

April 2011 - (Free Research)
Mobile UC, or the convergence of mobile technology, wireless integrated communications and traditional UC, can bring employee productivity and communications to new heights. This Yankee Group assessment provides guidance for organizations of all sizes to put together a cost-effective mobile UC road map. 
(WHITE PAPER) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications

January 2011 - (Free Research)
Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers. 
(WHITE PAPER) READ ABSTRACT |

More Scale at Lower Cost with Scalable Video Coding by Polycom, Inc.

October 2011 - (Free Research)
The demand for personal video for organizational communication is growing rapidly. By 2015, over 200 million workers globally will run corporate-supplied video conferencing from their desktops. 
(WHITE PAPER) READ ABSTRACT |

“How Will the Migration from IPv4 to IPv6 Impact Voice and Visual Communication?” by Polycom, Inc.

October 2011 - (Free Research)
This white paper discusses the video solutions available today and provide a snapshot of the current video market. 
(WHITE PAPER) READ ABSTRACT |

Dimension Data Helps Purdue Pharma Deploy and Manage Unified Communications to Support Corporate Growth by Dimension Data

February 2010 - (Free Research)
Read this case study to learn how Dimension Data’s managed services helped a pharmaceutical company replace a legacy phone system with a converged communications solution. 
(CASE STUDY) READ ABSTRACT |

Communication and collaboration in 2020: Inside UC’s faster future by Sprint

May 2012 - (Free Research)
Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities. 
(EGUIDE) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 2009 - (Free Research)
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. 
(WHITE PAPER) READ ABSTRACT |

Optimized Metro Aggregation Network for Triple Play Services by ECI Telecom

July 2008 - (Free Research)
Learn how the convergence of voice, video and data ("Triple Play") together with relaxed regulatory control have forced service providers to shift towards a combined offering of voice, video, and data service improving their position in the market 
(WHITE PAPER) READ ABSTRACT |

The Tipping Point: Top Unified Communications Issues for 2012 by Sprint

May 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com discusses the top five unified communications issues for 2012 and how these will affect the transformation and evolution of UC for the better. 
(EGUIDE) READ ABSTRACT |

ABI Research: Mobilize Enterprise Office Communications NOW with 4G by Sprint

April 2011 - (Free Research)
Ready to integrate 4G into your wireless communications strategy? 4G technologies operate on licensed spectrum allowing greater control over spectrum use and access. 4G also provides capacity and speed similar to Wi-Fi to enable demanding applications. 
(WHITE PAPER) READ ABSTRACT |

Step-by-step Guide to Migrating from Exchange 2003 to Exchange 2010 by SearchDataCenter.com

June 2011 - (Free Research)
While Exchange 2010 promises to offer enhanced communication and collaboration capabilities, the migration process can still be a challenge for even the most diligent IT professional. Take a look at this e-book from the editors at SearchExchange.com for a top-to-bottom, expert analysis of the Exchange migration process. 
(EBOOK) READ ABSTRACT |

SCOPIA Connector for Microsoft Office Communications Server (OCS) 2007 by RADVISION

February 2008 - (Free Research)
The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices. 
(ARTICLE) READ ABSTRACT |

Differences between Avaya Aura Contact Center (AML or SIP) and Avaya Aura Call Center Elite by Global Knowledge

October 2013 - (Free Research)
In this exclusive paper, Global knowledge instructor Brett Hanson answers crucial questions concerning the various Contact Center solutions that are available from Avaya. 
(WHITE PAPER) READ ABSTRACT |

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