It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 

The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers. 

This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. 

This  whitepaper focuses on mobile  ticketing.  Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile  device for later redemption” at the point of travel, the music venue, the cinema etc. 

This edition of the SharePoint e-zine, sponsored by AvePoint, examines ways that a sound SharePoint governance plan can help avoid deployment problems, ensuring the success of an implementation. Don Jones discusses how to avoid some of the costs and long-term problems associated with SharePoint growth. 

For hospitals, timely access to patient data is critical for maintaining normal operations during a natural or man-made disaster. This e-guide will help health care providers create and implement effective disaster recovery and business continuity plans -- complete with advice from providers who had to put those plans into action. 

Virtualization is a white hot topic in the IT world, and with good reason. It's vital for networking professionals to understand how server virtualization and networks affect each other. In this expert e-guide learn about managing virtualization networking, distributed virtual switching, network capacity planning for virtualization and more. 

In this e-zine, compare the trade-offs of private and public cloud computing. Find out how you can measure, monitor and optimize the performance of applications in the cloud. Plus, learn how you can develop a solid plan for virtualizing your applications. 

Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. 

With a bit of planning, a specific tiering-out of your system priorities and a dash of virtualization, you can breathe new life into your old servers -- even as you bring in replacements with all of their powerful new capabilities. Read this e-book to learn more.