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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
>> Discover more offerings from Cisco Systems, Inc..

BlueCross BlueShield of Tennessee Cuts Litigation Costs With Value-based Archiving by IBM

May 31, 2013 - (Free Research)
This featured case study outlines the portfolio of solutions BlueCross BlueShield of Tennessee, Inc. put in place to bring discovery operations back in-house – helping them save up to $1 million in third-party vendor fees. View now to learn more! 
(CASE STUDY) READ ABSTRACT |

University of Tennessee Knoxville Success Story by Citrix

March 18, 2014 - (Free Research)
This whitepaper explains how this university was able to support anywhere, anytime student computing while conserving IT resources by adopting a desktop virtualization delivery system. 
(WHITE PAPER) READ ABSTRACT |

Transition to BPO by Hewlett-Packard Limited

November 27, 2012 - (Free Research)
This presentation transcript examines the 3 main approaches to BPO- in-house, outsourced, and hybrid models. Continue on to look at the many variables you must consider and learn important practical steps to take when planning a move towards BPO. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness by Hewlett-Packard Company

March 27, 2013 - (Free Research)
In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process. 
(VIDEO) READ ABSTRACT |

HCL Insurance BPO Services Transforms Its Mainframe Environment to Reduce Costs by 75% and Improve Service Performance by Micro Focus, Ltd

October 27, 2009 - (Free Research)
Following a Business Process Outsourcing agreement for the administration of Life and Pension products, HCL Insurance BPO Services, undertook a full analysis of the inherited infrastructure. A risk was identified with the third party mainframe used to host its CAPSIL insurance application. 
(CASE STUDY) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.

January 2006 - (Free Research)
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term. 
(WHITE PAPER) READ ABSTRACT |

FREE Wi-Fi Planning Tool: HiveManager Online Planner by Aerohive Networks

May 2010 - (Free Research)
Plan a Wi-Fi deployment using Aerohive’s FREE web-based planning tool! 
(ASSESSMENT TOOL) READ ABSTRACT |

Case Study: Server-side Caching Software Helps Alleviate I/O Latency Bottlenecks by SanDisk Corporation (E-mail this company)

October 2013 - (Free Research)
In this brief case study, you will discover how a full-service medical, surgical, and audiological practice in Tennessee deployed server-side caching software to alleviate I/O latency bottlenecks in the medical records system. 
(CASE STUDY) READ ABSTRACT |

7 Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

October 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Seven Steps for a Successful GroupWise Migration to Exchange 2010 and BPO by Dell Software

September 2010 - (Free Research)
In this new white paper by Quest Software, learn seven steps for a seamless migration from GroupWise to Exchange 2010. Discover Exchange 2010’s key features, and read about the challenges you face when planning your migration. 
(WHITE PAPER) READ ABSTRACT |

Oracle Hyperion Workforce Planning by Oracle Corporation

December 2008 - (Free Research)
In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more. 
(DATA SHEET) READ ABSTRACT |

Tiered Storage Economics: Defining and Calculating the Economic Benefit of Tiered Storage Solutions by Hitachi Data Systems

September 2005 - (Free Research)
This paper examines trends which indicate that purchasing only cheaper disk solutions to reduce short-term capital expense can produce a negative long-term impact on operating expense. 
(WHITE PAPER) READ ABSTRACT |

Secure Internet Single Sign-On (SSO) 101 by Ping Identity Corporation

June 2009 - (Free Research)
Written for anyone interested in understanding how secure Internet SSO works, this white paper explores the limitations of current SSO implementations outside of a single security domain (including identity and access management systems and open source development) and introduces standalone secure Internet SSO as a solution. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Internet Single Sign-On (SSO) by Ping Identity Corporation

June 2009 - (Free Research)
This white paper describes why and how any organization can implement secure Internet single sign-on, which provides for the portability and interoperability of identity information across organizational boundaries. Read this white paper to learn the five steps to secure internet single sign-on. 
(WHITE PAPER) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com

April 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

A Planner's Realistic Guide to Cloud Data Security by Dell, Inc. and Intel®

March 2014 - (Free Research)
This expert e-guide will walk you through the creation of a safe and secure cloud environment. 
(EGUIDE) READ ABSTRACT |

Virtualization and disaster recovery: Best practices for disaster recovery planners by Hewlett-Packard Limited

June 2010 - (Free Research)
The benefit of leveraging virtualization is obvious: more virtual servers at DR sites means reduced capital expense for disaster recovery and fewer physical servers that need to be purchased. Download this exclusive guide to learn best practices for strategizing and deploying a sound DR plan. 
(EGUIDE) READ ABSTRACT |

SoftwarePlanner QA Planner beta by SmartBear Software

December 2010 - (Free Research)
IT Problem: Manage your manual test library, track your progress and analyze test results. 
(TRIAL SOFTWARE) READ ABSTRACT |

Speed Cloud Services with Pre-integrated Infrastructure Platforms by VCE (E-mail this company)

December 2011 - (Free Research)
Read this brief case study to learn how business process outsourcing (BPO) and IT solution provider ACS rolled out cloud services to its clients in less than a month, allowing the company to streamline its security, compliance, and change management, free up resources to develop differentiated services, and create new business opportunities. 
(CASE STUDY) READ ABSTRACT |

Outsourcing Your Network – Lock, Stock, and Barrel or Bite-sized Chunks? by Dimension Data

February 2014 - (Free Research)
This whitepaper covers the changing strategy for outsourcing ICT to a service planner. Organizations are now using a multi-or-selective sourcing model instead of an all-in-one approach. 
(WHITE PAPER) READ ABSTRACT |

EMC VNX Virtual Provisioning by EMC

October 2011 - (Free Research)
This white paper is intended for IT planners, storage architects, administrators, and others involved in evaluating, managing, operating, or designing VNX storage systems. 
(WHITE PAPER) READ ABSTRACT |

Holistic risk management: Perspectives for IT professionals by IBM

October 2012 - (Free Research)
Business continuity planning and IT security management are increasingly becoming a critical part of enterprise-wide risk management and business resilience frameworks. This report explores how the shift towards more holistic risk management is affecting the day-to-day work for business continuity planners, IT risk managers and security executives. 
(WHITE PAPER) READ ABSTRACT |

New Rules for a New Decade: A Vision for Smarter Supply Chain Management by IBM

February 2011 - (Free Research)
This report demonstrates the benefits of building smarter supply chains and highlights three new rules for optimizing performance given today’s often-daunting challenges. Find out if your supply chain organization is an ‘Operator’, ‘Planner’ or ‘Visionary’, and the strategic capabilities required at each level to advance supply chain performance. 
(WHITE PAPER) READ ABSTRACT |

SAP Performance on Vblock Systems by VCE (E-mail this company)

February 2013 - (Free Research)
In this white paper, explore detailed run-downs of the possibilities for private cloud virtualization for mission-critical, enterprise-class SAP applications. Read on for more information on performance and comparison results across virtualization platforms, architecture and technology overviews, business and use cases, and more. 
(WHITE PAPER) READ ABSTRACT |

The Future of Unified Communication: What’s in Store? by SearchSecurity.com

May 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020. 
(EGUIDE) READ ABSTRACT |

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