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CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA Technologies. September 2007 - (Free Research) In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness.  (WHITE PAPER) READ ABSTRACT |

The truth about software quality - a global benchmarking study by ComputerWeekly.com December 2010 - (Free Research) This is the first in an annual series of reports highlighting trends in the structural quality of business applications regarding characteristics such as robustness, performance, securit y, and changeability.  (WHITE PAPER) READ ABSTRACT |

Optimizing PC Performance with Simple Benchmarking Processes by Intel Corporation November 2008 - (Free Research) Check out this paper to learn how to enhance PC performance and overall IT efficiency by utilizing Intel's unique new platform performance benchmarking process.  (WHITE PAPER)

The Best Best Practice Guide: Benchmarking for Service Desk Success by GoToAssist November 2010 - (Free Research) Benchmarking is a critical process for any Service Desk that wants to gauge the quality of their service delivery. Too often, however, desks are overly concerned with industry benchmarks and hitting industry standards for call waiting times, resolution time and the perennial cost per email. Download the SDI best practices guide to learn more!  (WHITE PAPER) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya December 2010 - (Free Research) Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.  (WHITE PAPER) READ ABSTRACT |

The Global State of the PMO 2012 by ComputerWeekly.com May 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.    (IT BRIEFING) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.  (IT BRIEFING) READ ABSTRACT |

FREE Wi-Fi Planning Tool: HiveManager Online Planner by Aerohive Networks May 2010 - (Free Research) Plan a Wi-Fi deployment using Aerohive’s FREE web-based planning tool!  (ASSESSMENT TOOL) READ ABSTRACT |

Inventory Optimization: A New Approach to Operational Inventory Planning by SAP America, Inc. August 2012 - (Free Research) In today's business environment, supply chain management cannot afford inefficiencies caused by planners using outdated inventory management models. Read this white paper to discover an SAP application that enables planners to manage today's complex supply chains by facilitating analysis of many variables, constraints, and scenarios.  (WHITE PAPER) READ ABSTRACT |

The Secret SaaS: On-Demand Supply Chain Management by E2open January 2009 - (Free Research) Through the responses of over 130 enterprises, Aberdeen identifies whether SaaS and related approaches are a long-term, viable option in the SCM space or not.  (BOOK) READ ABSTRACT |

CW+: Compass: How benchmarking can identify IT savings by ComputerWeekly.com October 2010 - (Free Research) Benchmarking, or the analysis of operational costs, productivity, and service levels in a comparative context of market standards, is a firmly established management tool.  (WHITE PAPER) READ ABSTRACT |

Tiered Storage Economics: Defining and Calculating the Economic Benefit of Tiered Storage Solutions by Hitachi Data Systems September 2005 - (Free Research) This paper examines trends which indicate that purchasing only cheaper disk solutions to reduce short-term capital expense can produce a negative long-term impact on operating expense.  (WHITE PAPER) READ ABSTRACT |

Oracle Hyperion Workforce Planning by Oracle Corporation December 2008 - (Free Research) In most organizations, employee compensation and related expenses are the largest line items in the budget. Having control over these expenses is critical to meeting corporate performance objectives. Check out this data sheet to learn more.  (DATA SHEET) READ ABSTRACT |

E-Guide: Benchmarking Core Switches: Modeling Techniques for Switch Testing by NETGEAR Inc. March 2011 - (Free Research) Bottlenecks can lurk inside a high-speed 10 GbE core switch and cause its actual performance to clock in below theoretical maximum. The solution is benchmark any of these high-end devices before purchase. This e-guide discusses why using model traffic modeling to benchmark core switches is your best choice and how it can cut major costs.  (EGUIDE) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin January 2010 - (Free Research) This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries.  (CASE STUDY) READ ABSTRACT |

Virtualization and disaster recovery: Best practices for disaster recovery planners by Hewlett-Packard Limited June 2010 - (Free Research) The benefit of leveraging virtualization is obvious: more virtual servers at DR sites means reduced capital expense for disaster recovery and fewer physical servers that need to be purchased. Download this exclusive guide to learn best practices for strategizing and deploying a sound DR plan.  (EGUIDE) READ ABSTRACT |

SoftwarePlanner QA Planner beta by SmartBear Software December 2010 - (Free Research) IT Problem: Manage your manual test library, track your progress and analyze test results.  (TRIAL SOFTWARE) READ ABSTRACT |

VDI: Benchmarking Paper by DataCore Software Corporation September 2011 - (Free Research) This paper reports on efficient configurations for Virtual Desktops (VDs) which reduce the total hardware cost and improve the storage infrastructure. Check it out to learn more about topics, including virtualisation, optimisation, and high availability.  (WHITE PAPER) READ ABSTRACT |

Supply Chain Digest: Benchmarking Global Transportation Management Strategies and Practices 2013 by IBM May 2013 - (Free Research) This benchmark study of over 300 organizations provides insight into the current state of global transportation management. Read on to find proven and practical advice that will help ensure your organization drives global transportation success.  (WHITE PAPER) READ ABSTRACT |

Benchmarking Your Digital Strategy by Limelight Networks, Inc. August 2012 - (Free Research) Every business has a digital presence that impacts their brand and could hinder potential sales if not properly managed. In order to survive in today's digital era, traditional marketing practices need to be overhauled. Read on to learn 10 key strategies marketers need to be successful in digital marketing.  (WHITE PAPER) READ ABSTRACT |

Benchmarking Enterprise SSDs by STEC Inc February 2010 - (Free Research) This paper will demonstrate differ­ences in comparative SSD products. The analysis reconciles instanta­neous benchmark data to actual user performance, over time in a work­ing system under a true enterprise workload.  (WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT)

Crossing the sustainability chasm Strategies and tactics to achieve sustainability goals by IBM March 2013 - (Free Research) This white paper summarizes the findings of a research study examining the different stages of maturity that today's organization are in depending on their progress in energy and environmental programs. Read now to find out whether you're an achiever, a planner, or a straggler.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc. January 2009 - (Free Research) the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices.  (WHITE PAPER) READ ABSTRACT |

Holistic risk management: perspectives for IT professionals by IBM October 2012 - (Free Research) Business continuity planning and IT security management are increasingly becoming a critical part of enterprise-wide risk management and business resilience frameworks. This report explores how the shift towards more holistic risk management is affecting the day-to-day work for business continuity planners, IT risk managers and security executives.  (WHITE PAPER) READ ABSTRACT |

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