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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business. 
(WHITE PAPER) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution

November 23, 2010 - (Free Research)
Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more. 
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Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution

January 24, 2011 - (Free Research)
Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges. 
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How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
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TIP GUIDE: Determining the ROI of a WMS upgrade by HighJump Software

January 31, 2012 - (Free Research)
Ensuring your warehouse management software (WMS) allows for adaptability and control is pivotal. If your current system does not allow for this, it could be time for an upgrade. In this tip guide, you will learn best practices for determining the return on investment (ROI) of a WMS upgrade, tips for customizing your WMS and building a process. 
(EGUIDE) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM

April 16, 2012 - (Free Research)
This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan. 
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Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation

July 2008 - (Free Research)
Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation. 
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Choosing the Best CRM for Your Organization by Oracle Corporation

September 2007 - (Free Research)
Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves. 
(WHITE PAPER) READ ABSTRACT |

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps

July 2012 - (Free Research)
Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues. 
(WHITE PAPER) READ ABSTRACT |

Building CEM Expertise for Business Value by Genesys

August 2013 - (Free Research)
In this expert e-guide, discover why the contact center should play a more pivotal role in customer experience management, and learn how to merge siloed processes to create a more cohesive customer experience. 
(EGUIDE) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.

April 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more. 
(EBOOK) READ ABSTRACT |

Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Tidal™ Enterprise Adapter for SAP® by Cisco Systems, Inc.

January 2011 - (Free Research)
If your SAP® application requires a enterprise-wide, heterogeneous automation solution, Tidal™ Enterprise Scheduler is your remedy. Continue reading this data sheet to learn about the key benefits and features of Tidal Enterprise Adapter for SAP. 
(DATA SHEET) READ ABSTRACT |

Reducing call volumes by helping customers self-serve by Jive Software

June 2013 - (Free Research)
In this brief case study, discover how Citrix integrated a software toolkit within their existing content systems that dramatically improved their customer self-service offerings. Customers can now easily search online for answers and interactions with peers and service reps in the same community space. 
(CASE STUDY) READ ABSTRACT |

How to better manage batch jobs in Oracle environments by UC4 Software, Inc

November 2011 - (Free Research)
In part one of this two-part e-guide series, readers will learn about the basics of batch technology and how it relates to business processes. In addition, learn how batch processing and business process automation are handled in Oracle-specific environments. 
(EGUIDE) READ ABSTRACT |

Automating business processes in Oracle environments by UC4 Software, Inc

November 2011 - (Free Research)
In this latter part of a two-part e-guide series, readers will discover how batch jobs are connected to business processes, and will examine business process automation in Oracle-specific environments. In addition, find out when batch is appropriate for managing business processes, and when a more manual approach might work best. 
(EGUIDE) READ ABSTRACT |

Managing batch jobs in Oracle application environments by UC4 Software, Inc

August 2011 - (Free Research)
In this e-book, readers can learn about the history of batch processing and the various batch technologies that exist today. Learn what batch processes are available in Oracle environments such as E-Business Suite and PeopleSoft, and find out when batch is appropriate for managing business processes, and when a more manual approach might be best. 
(EBOOK)

Presentation Transcript: Best Practices in Batch Tuning - Empowering IT Staff to Reduce CPU and Run-Time in the Enterprise by Software Engineering of America, Inc.

February 2010 - (Free Research)
Read this presentation transcript to learn how batch tuning can enable your organization to reduce required computing resources and save valuable run-time, ultimately saving money for the enterprise. Gain insight into common problems data center pros run into when implementing batch tuning, and explore tools to overcome these challenges. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Batch processing with WebSphere Compute Grid: Delivering business value to the enterprise by IBM

January 2010 - (Free Research)
Reduced windows for operation and increases in data make it imperative for today's batch processing systems to scale out and perform better. Read this white paper to learn how to address these and other challenges of modern batch processing while reducing costs and improving time to market. 
(EBOOK) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation

September 2007 - (Free Research)
Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption. 
(WHITE PAPER) READ ABSTRACT |

The basics of batch in Oracle environments by Advent Global Solutions Inc.

September 2011 - (Free Research)
There are many different ways to manage batch jobs in Oracle depending on the technology. This  tip guide from our editoiral team will teach readers the best practices for approaching batch-job processing. 
(EGUIDE) READ ABSTRACT |

Dynamic Initiators That Give You the Control You Need by MVS Solutions

January 2009 - (Free Research)
This paper discusses the initiator requirements, and how ThruPut Manager optimizes and automates batch job queuing and initiation. 
(WHITE PAPER) READ ABSTRACT |

Oracle GoldenGate 11g: Real-time Access to Real-time Information by Oracle Corporation

August 2011 - (Free Research)
Written for business project owners, key stakeholders, and the entire IT organization, this white paper provides a detailed look at Oracle GoldenGate 11g and its underlying technology architecture. 
(WHITE PAPER) READ ABSTRACT |

Best practices in Oracle Data Warehousing by ParAccel

January 2013 - (Free Research)
With its noninutrusive method, low-impact, real-time data integration software can liberate your systems from data extract processing batch windows for Oracle data warehousing and allow you to extract data at any time, even when users are online. Read this expert e-guide to learn more about real-time data collection for Oracle data warehouses. 
(EGUIDE) READ ABSTRACT |

CW+: Analyst's take: The benefits of third-party SAP and Oracle support by ComputerWeekly.com

December 2010 - (Free Research)
Organizations running mature SAP or Oracle applications experience significant ongoing savings from third-party support.  Nucleus found Rimini Street customers can reduce their annual license maintenance fees by at least 50 percent and avoid upgrade costs while extending the value of their software investment. 
(WHITE PAPER) READ ABSTRACT |

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