WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

E-Book: Gaining Control of Order Management Processes by SAP America, Inc. April 25, 2012 - (Free Research) This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.  (EBOOK) READ ABSTRACT |

CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) This paper explains how, Customer Relationship Management (CRM) is first and foremost a strategy. This guide provides insight to help you take a more customer-centric view of your business.  (WHITE PAPER) READ ABSTRACT |

CRM in Financial Services: Best practices, trends and strategy for the new economy by Pivotal CRM, a CDC Software solution November 23, 2010 - (Free Research) Find out how financial services companies are leveraging CRM technology and best practices to improve service and operational efficiency. Read this e-book to learn more.  (EBOOK) READ ABSTRACT |

Building Relationship Capital: Client Relationship Management for the Capital Markets by Pivotal CRM, a CDC Software solution January 24, 2011 - (Free Research) Current market trends in investment banking research demand a rapid, sophisticated response, not just in terms of corporate strategy, but in the technologies to support these strategic moves. Learn how CRM technology helps capital-markets firms streamline investment-banking activities, increase brokerage trade volume and meet compliance challenges.  (WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 20, 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.  (WHITE PAPER) READ ABSTRACT |

The top 10 secrets to using data mining to succeed at CRM: Discover proven strategies and best practices by IBM April 16, 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.  (WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys August 2008 - (Free Research) Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP.  (WEBCAST) READ ABSTRACT |

Replicate Sales Success - Clone Your Star Salespeople by Oracle Corporation July 2008 - (Free Research) Companies today need to differentiate themselves by focusing on how they sell, not what they sell, customer relationship management (CRM) can play a pivotal role in achieving that differentiation.  (WHITE PAPER) READ ABSTRACT |

Advanced Case Management for Smarter Energy and Utilities by IBM October 2010 - (Free Research) Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.  (WHITE PAPER) READ ABSTRACT |

Social Customer Service: The Pivotal Driver of the Social Enterprise by LiveOps July 2012 - (Free Research) Read this paper to see how you can maximize your customer relationship management efforts through social customer service and foster brand loyalty, higher customer lifetime value, enhanced customer experience, and higher revenues.  (WHITE PAPER) READ ABSTRACT |

IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM April 2012 - (Free Research) This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.  (WHITE PAPER) READ ABSTRACT |

Managing the Entire Database Security & Compliance Lifecycle by Guardium, an IBM Company February 2010 - (Free Research) Increased difficulty in protecting data has heightened the need for organizations to simplify compliance and reduce costs by replacing manual, resource-intensive audit processes with automated controls for all their enterprise applications. Read this data sheet to learn how Guardium 7 addresses the entire database security and compliance lifecycle.  (DATA SHEET) READ ABSTRACT |

Computer Weekly 24 January 2012: Has Microsoft succeeded with Trustworthy Computing? by ComputerWeekly.com January 2012 - (Free Research) In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now.  (EZINE) READ ABSTRACT |

Borderless Applications and the Changing Face of Application Performance Management by Compuware Corporation April 2011 - (Free Research) This paper discusses the shift in application performance management by IT operations and it provides insight into how best to ensure applications spanning across all boundaries of enterprise and the Internet can successfully be monitored and managed to meet the needs of the business.  (WHITE PAPER) READ ABSTRACT |

SearchBusinessAnalytics.com Tip Guide: Predictive analytics project challenge: Keeping the faith in findings by Sybase, an SAP company March 2012 - (Free Research) This tip guide can restore your conviction in predictive analytics through advice on how to foster a feeling of trust in their pivotal results. Learn why one firm is comparing and contrasting the predictive analytics results with those of their gut instincts, enabling users to see how the predictive models translated into better business decisions.  (EGUIDE) READ ABSTRACT |

SAP Sales Order Management: A Behemoth That Works by Esker Inc. February 2012 - (Free Research) In this exclusive e-book, find expert tips and strategies for using SAP sales order management software to regain control of your processes to increase efficiency, decrease problems, and boost customer satisfaction.  (EBOOK)

ITG Executive Summary: Value Proposition for IBM PureFlex Systems by IBM April 2012 - (Free Research) This paper outlines a system that includes industry-leading capabilities at the infrastructure management level. Read on to discover how this option offers the potential to transform the server, storage and network infrastructures that support SAP enterprise environments and allows organizations to extend common management services to non-SAP apps.  (WHITE PAPER) READ ABSTRACT |

Protecting and Enhancing SQL Server With Double-Take Availability by Double-Take Software October 2009 - (Free Research) Double-Take Software provides organizations with a solution that offers distinct recovery and protection advantages over manual Microsoft SQL built-in replication capabilities: Double-Take Availability saves more data real-time and restores that data in a much faster manner.  (WHITE PAPER) READ ABSTRACT |

Process Complexity: How to reduce it with Decision Management by IBM March 2012 - (Free Research) Read this presentation transcript as industry visionary James Taylor discusses BPM and the causes of complexity. Learn about decision management and its role in eliminating some of the complexity, decision management systems, business rules, predictive analytics and finally how all of this impacts your customers and the customer experience.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Automating Extended Business Processes by SAP America, Inc. April 2010 - (Free Research) Download now to learn the degree to which extended processes have been automated throughout the enterprise; business behaviors and efficacy associated with automating ad-hoc and paper-based business processes and benefits that have been derived from automating manual business processes.  (ANALYST REPORT) READ ABSTRACT |

SoftwarePlanner QA Planner beta by SmartBear Software December 2010 - (Free Research) IT Problem: Manage your manual test library, track your progress and analyze test results.  (TRIAL SOFTWARE) READ ABSTRACT |

Distributed Data Capture: Reducing the Cost of Remote Business Processes by Kofax, Inc. March 2011 - (Free Research) In today’s global economy, information exchange is vital. Competitive advantage goes to the companies that can share information and collaborate quickly and accurately in the most cost-effective manner. Read this white paper now to learn how to effectively lower the costs of your business's document capture process.  (WHITE PAPER) READ ABSTRACT |

Achieving Measurable Gains by Automating Claims Processing by Kofax, Inc. March 2010 - (Free Research) This white paper identifies seven levels of claims automation and provides a roadmap that can be followed to enhance claims processing for insurance companies worldwide.  (WHITE PAPER) READ ABSTRACT |

Bridge the Gaps in Your E-Commerce Strategy with Electronic Signatures from DocuSign by DocuSign, Inc. April 2008 - (Free Research) This special brief discusses the role of electronic signature technology in closing lingering workflow automation gaps to enhance an organization's overall e-commerce strategy.  (WHITE PAPER) READ ABSTRACT |

Patching of Oracle Databases in SAP Environments using Oracle Enterprise Manager by Oracle Corporation July 2009 - (Free Research) This white paper explains how you can automate the patching task for your database, significantly reducing time and effort normally involved in the manual patching activity.  (WHITE PAPER) READ ABSTRACT |

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