Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

FACTS® WDS™ by FACTS Services, Inc. April 2008 - (Free Research) FACTS® WDS™ (Work Distribution System) module is an electronic claim workflow management system for your adjusters. It provides automatic routing of claims entered in the FACTS® CLAIMS & ENCOUNTERS™ system via FACTS® EDI™, OPTIFACTS™, or FACTS® PRE-PROCESSING™. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom Inc May 2008 - (Free Research) Consolidation 2.0 is a call center strategy that eliminates unnecessary duplication of resources and efforts, improves efficiency, reduces costs, and increases customer satisfaction. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IDC Vendor Spotlight: Pragmatic yet Visionary ERP Requirements Driving Manufacturing Companies by SYSPRO. April 2008 - (Free Research) Manufacturers know they must implement change or risk limiting their growth and profitability. Explore common manufacturing challenges, how to combat them and what to look for in ERP software. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc. (E-mail this company) Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company) Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Speeding the Cure: Kalypsys Deploys Xerox DocuShare CPX to Accelerate Drug Development by Xerox DocuShare May 2008 - (Free Research) Learn how Kalypsis, a clinical stage pharmaceutical company, is leveraging Xerox DocuShare Enterprise Content Management to control content for regulatory operations and clinical trials. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

CDC Factory - Enterprise Manufacturing Operations Management by CDC Software - CDC Factory (E-mail this company) CDC Factory is an enterprise application for manufacturing operations management that delivers real-time OEE, finite scheduling, supplier collaboration, quality assurance and rapid maintenance response. CDC Factory manages production planning and records results of all activities in terms of rate, yield, utilization, and unit cost.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Oracle Database 11g 2-Day DBA Tutorial by Oracle Corporation - SMT (E-mail this company) November 2007 - (Free Research) This course is designed to complement the Oracle Database 11g 2 Day DBA documentation. In this course you will find detailed information on the tasks outlined in the chapters of the Oracle 2 Day DBA manual, including step-by-step instructions. (E-LEARNING TUTORIAL) READ ABSTRACT | GO TO E-LEARNING TUTORIAL

Oracle Database 11g on Windows: Development and Deployment by Oracle Corporation - SMT (E-mail this company) December 2007 - (Free Research) Oracle Database 11g offers unprecedented flexibility for customers to choose the .NET application tools and architecture that fit their requirements without sacrificing performance, scalability, ease of use, and security. Read this paper to learn more about how to achieve seamless interoperability between the operating system and the database. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Oracle Database 11g Architecture on Windows by Oracle Corporation - SMT (E-mail this company) December 2007 - (Free Research) Oracle Database 11g for Windows provides an optimized database solution for deployments that require enterprise scalability, reliability, and high performance. Learn more about the architecture of the Oracle Database on Windows and how it differs from its counterparts on UNIX and Linux, in this new whitepaper. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Oracle Database 11g Application Development by Oracle Corporation - SMT (E-mail this company) December 2007 - (Free Research) The modern IT organization faces a multitude of application development languages and tools to choose from. In some cases multiple application development products may be used within a single organization. This paper discusses how Oracle tools simplify development tasks and enable your organization to reduce application development time to market. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Pharmaceutical Uses Enterprise Engineer as a Strategic Tool for Regulatory Compliance by McLaren Software (E-mail this company) January 2008 - (Free Research) As a pharmaceutical company, Grünenthal is subject to strict laws and regulations which define compliance standards. Grünenthal selected McLaren Software's Enterprise Engineer to address their regulatory compliance requirements. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Business Intelligence and Enterprise Performance Management: Trends for Emerging Businesses by Oracle Corporation - SMT (E-mail this company) November 2007 - (Free Research) The notion that emerging businesses have the same BI and EPM requirements as large enterprises is partly true. However, the survey makes clear that these requirements evolve as companies grow from single locations to multiple locations, expand internationally, or change from private to public ownership. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Enterprise Performance Management for Businesses and Workgroups by Oracle Corporation - SMT (E-mail this company) November 2007 - (Free Research) This white paper reviews the stages of growth that most companies experience. Examples of forward-thinking emerging businesses will show how BI and EPM solutions have been leveraged to manage expansion and address reporting and compliance issues. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

AIRSWEB™ -- Accident & Incident Reporting Solutions by Safety Management Systems, Inc. (E-mail this company) AIRSWEB is an Internet or Intranet-based Safety, Health and Environmental management software designed to record, report and analyze accident, incident and near-miss data. It enables your company to make more effective use of this information, recognize areas of vulnerability and develop a safer working environment, thus reducing operating costs.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Emergency Response Warehouse Management System by Integrated Warehouse Solutions. April 2008 - (Free Research) Effective emergency response planning should be based on the premise that all assumptions of the plan have failed, & that infrastructure has been compromised. Read how Integrated Warehousing Solutions (IWS) supplies all the elements event plann... (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

VMware® Infrastructure 3 and Stratus® Continuous Availability: Going beyond High Availability for Business-Critical Virtualization by VMware and Stratus Technologies December 2007 - (Free Research) This paper details how VMware and Stratus together address the full spectrum of planned and unplanned downtime challenges. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Automating Excel Reports: Five Java-based Approaches by Actuate Corporation. December 2007 - (Free Research) Automating Excel Reports: Five Java-based Approaches (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Discovery Attender® for Notes - Electronic Search and Discovery by Sherpa Software (E-mail this company) Discovery Attender for Lotus Notes is a search and discovery tool that automates investigative tasks in Domino server databases, im logs and common file storage areas. DA has the ability to search, locate, and review data in a cost-effective and timely manner. Free Trial Available.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Mail Attender® for Lotus Notes - Archiving and Email Management by Sherpa Software (E-mail this company) Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Top 5 Ways to Identify Sales and Marketing Misalignment by The Content Factor (E-mail this company) November 2006 - (Free Research) As a manager faced with misaligned marketing and sales operations, what can you do? CRM-based dashboards and campaign management solutions can help bridge the gap and provide a more integrated view of sales and marketing activities. This paper explains some things you can do before major campaigns to ensure cohesion between sales and marketing. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Making The Move: What To Do When You’ve Outgrown QuickBooks by Sage Software Inc. (E-mail this company) October 2007 - (Free Research) This paper is designed to give you smart, unbiased tips as you prepare to make the move to a more powerful accounting solution. Sage believes that after performing all the due diligence and reviewing the 37 ideas suggested in this booklet, you’ll agree that Sage Software provides an ideal, cost-effective next step for your company. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Guide To Complete Solutions: How Small and Midsized Businesses Use Integrated Business Management Suites to Leverage Business Growth by Sage Software Inc. (E-mail this company) May 2007 - (Free Research) Recent trends in globalization, e-commerce, and automation have changed the business environment and increased competitive pressures. This paper describes how integrated business management solutions can help today’s small and midsized business leaders leverage better operational efficiency and deliver improved service. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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