The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

VMWorld Case Study:  Catalent Pharma Solutions by ComputerWeekly.com October 23, 2012 - (Free Research) A robust virtulisation, back-up and disaster recovery plan, helped Catalent Pharma Solutions survive an earthquake, tsunami and a fire in 2011.  (CASE STUDY) READ ABSTRACT |

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business July 1967 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

Purdue Pharma L.P. Deploys DocAve® to Protect and Manage its SharePoint Infrastructure by AvePoint, Inc. February 2010 - (Free Research) Purdue Pharma L.P. have an expansive, diverse, and geographically distributed network of employees, partners, and associated firms who must collaborate extensively. See how they turned to DocAve to dramatically reduce time and resources required for granular restores and improve end-user confidence and accelerated Sharepoint adoption.  (CASE STUDY) READ ABSTRACT |

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business June 2008 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

Dimension Data Helps Purdue Pharma Deploy and Manage Unified Communications to Support Corporate Growth by Dimension Data February 2010 - (Free Research) Read this case study to learn how Dimension Data’s managed services helped a pharmaceutical company replace a legacy phone system with a converged communications solution.  (CASE STUDY) READ ABSTRACT |

Adaptive Security for the Health/Pharma Vertical by Juniper Networks, Inc. April 2011 - (Free Research) Healthcare and pharmaceutical organizations are more sophisticated than ever before; but with that sophistication, they also face new challenges.  (WHITE PAPER) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

Disaster Recovery: A CIO’s First Line of Defense by Dell and VMware March 2013 - (Free Research) Access this e-guide for an expert Q&A discussion with independent consultant and auditor, Paul Kirvan, on developing an effective disaster recovery and business continuity plan. In addition, compare the gains and losses for today's DR management.  (EGUIDE) READ ABSTRACT |

Fundamentals for Building a Highly Effective and Cost-Efficient Disaster Recovery Solution by Dell and VMware February 2013 - (Free Research) This comprehensive white paper reveals the 3 key building blocks for creating and sustaining a cost-efficient disaster recovery plan for your small or midsize business. Read now to learn more.  (WHITE PAPER) READ ABSTRACT |

A Rational approach to integration testing by IBM July 2012 - (Free Research) Learn strategic approaches to integration testing that will mitigate the risks of system change and improve quality.  (WHITE PAPER) READ ABSTRACT |

Crossing the DevOps chasm by CA Technologies May 2013 - (Free Research) Every company wants to deliver apps faster and with less cost, but development and operations remain separated by the challenging release step. Check out this white paper to learn how you can bridge major gaps in your delivery lifecycle, so that you can achieve rapid deployment times and better feedback from IT operations for quicker adjustments.  (WHITE PAPER) READ ABSTRACT |

DirecTV talking about using CA LISA by CA Technologies May 2013 - (Free Research) In this brief webcast, hear from the CIO of DirecTV discuss how they're leveraging service virtualization to streamline the application development and testing processes. Find out how the company is able to cut testing time from months to hours by watching now!  (WEBCAST) READ ABSTRACT |

CA Service Virtualization Overview by CA Technologies April 2012 - (Free Research) This brief video gives an introduction to service virtualization and explores how it can get you the access to all your application's dependent systems at any time during the build and test process. Watch to learn how you can drastically accelerate the entire app development lifecycle.  (WEBCAST) READ ABSTRACT |

Bloor Research Market Update: Service Virtualization by CA Technologies September 2012 - (Free Research) In this concise resource, explore the current service virtualization market, including current market trends, issues, and technology vendors.  (WHITE PAPER) READ ABSTRACT |

Business Continuity and Disaster Recovery for Virtual Infrastructure by Veeam Software April 2013 - (Free Research) This handbook offers key strategies for improving disaster recovery plans for virtual infrastructures.  (EBOOK) READ ABSTRACT |

VOKE Market Snapshot Report - Lifecycle Virtualization by CA Technologies November 2011 - (Free Research) This informative resource explores how life cycle virtualization accelerates the software development life cycle while lowering costs, increasing quality, delivering a faster time-to-market, and reducing defects.  (WHITE PAPER) READ ABSTRACT |

ITKO and InfoSys: A Practitioners Approach to Successfully Implementing Service Virtualization by CA Technologies December 2011 - (Free Research) This helpful resource takes you step-by-step through the virtualization process, and provides a practitioner's methodology for a successful service virtualization implementation.  (WHITE PAPER) READ ABSTRACT |

Service Virtualization 101 w/ John Michelsen by CA Technologies April 2012 - (Free Research) This brief webcast provides an easy-to-understand introduction to service virtualization and highlights the benefits of implementing this technology into your software development lifecycle.  (WEBCAST) READ ABSTRACT |

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.  (WHITE PAPER) READ ABSTRACT |

Developing Effective DR/BC Plans by SearchDisasterRecovery.com May 2013 - (Free Research) This handbook offers tips on how to develop and implement an effective disaster recovery plan.  (ESSENTIAL GUIDE) READ ABSTRACT |

Total Quality Assurance for Businesses with a Global Business Plan by IFS February 2013 - (Free Research) Establishing a business that is competitive on a global spectrum can be challenging. View this white paper to learn more about how you can deploy a complete quality assurance package that provides the support your business needs. It outlines what you should be looking for in a source so you can be certain you've made the right selection.  (WHITE PAPER) READ ABSTRACT |

Four reasons why you need to consolidate your various ERP packages by IFS July 2012 - (Free Research) Leveraging multiple enterprise resource planning (ERP) products is costing your organization valuable budget dollars. Discover four reasons to consolidate to a single ERP product, the typical obstacles holding organizations back and how to get around them, and much more.  (WHITE PAPER) READ ABSTRACT |

Databases and ERP Selection: Oracle vs. SQL Server by IFS June 2009 - (Free Research) How do Oracle and Microsoft SQL Server database platforms compare on reliability, scalability and cost when run under enterprise software? Download this white paper for details.  (WHITE PAPER) READ ABSTRACT |

Disclosure Management for budgeting, planning and forecasting -- the next frontier? by IBM October 2012 - (Free Research) This resource explains how disclosure management can lead to significant productivity gains when used for statutory reporting, and evaluates the viability of this strategy as an option for improving budgeting, planning, and forecasting (BPF) financial processes.  (WHITE PAPER) READ ABSTRACT |

Optimizing Service – Driven Businesses by Ramco Systems May 2013 - (Free Research) This white paper introduces an approach to service resource and planning (SRP) that allows you to tackle the challenges of the professional services sector head-on by gaining true visibility into resource availability, consolidating disparate systems, processes and data, and more.  (WHITE PAPER) READ ABSTRACT |

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