The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business July 1967 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

Purdue Pharma L.P. Deploys DocAve® to Protect and Manage its SharePoint Infrastructure by AvePoint, Inc. February 2010 - (Free Research) Purdue Pharma L.P. have an expansive, diverse, and geographically distributed network of employees, partners, and associated firms who must collaborate extensively. See how they turned to DocAve to dramatically reduce time and resources required for granular restores and improve end-user confidence and accelerated Sharepoint adoption.  (CASE STUDY) READ ABSTRACT |

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business June 2008 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

VMWorld Case Study:  Catalent Pharma Solutions by ComputerWeekly.com October 2012 - (Free Research) A robust virtulisation, back-up and disaster recovery plan, helped Catalent Pharma Solutions survive an earthquake, tsunami and a fire in 2011.  (CASE STUDY) READ ABSTRACT |

Adaptive Security for the Health/Pharma Vertical by Juniper Networks, Inc. April 2011 - (Free Research) Healthcare and pharmaceutical organizations are more sophisticated than ever before; but with that sophistication, they also face new challenges.  (WHITE PAPER) READ ABSTRACT |

Dimension Data Helps Purdue Pharma Deploy and Manage Unified Communications to Support Corporate Growth by Dimension Data February 2010 - (Free Research) Read this case study to learn how Dimension Data’s managed services helped a pharmaceutical company replace a legacy phone system with a converged communications solution.  (CASE STUDY) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

Improve WAN Optimization: Expert Tips for the WAN Manager by Silver Peak November 2011 - (Free Research) This expert E-Guide from SearchEnterpriseWAN.com discusses a way you can run virtual WAN optimization software on any capable network or storage device. Also find out the effect cloud computing adoption is having on the WAN and best practices to improve application traffic.  (EGUIDE) READ ABSTRACT |

Enabling Compliance with the PCI Data Security Standards by Vormetric May 2008 - (Free Research) Data Encryption Expert fills the gaps in your data protection efforts as an affordable and easy to implement solution to difficult compliance requirements like encryption, access control, host protection and auditing.  (WHITE PAPER) READ ABSTRACT |

Smarter Planet Industry Solutions technical podcast series: Season 1 by IBM October 2011 - (Free Research) Welcome to the IBM developerWorks Smarter Planet Industry Solutions technical podcast series, your source for technical discussions regarding IT solutions for your industry. Tune in every few weeks to hear a new expert discussion.  (PODCAST) READ ABSTRACT |

Oracle Exadata Online Forum by Oracle Corporation February 2011 - (Free Research) Access this Oracle Exadata Online Forum, where Oracle executives, customers, and industry experts come together to share what extreme performance really means for your business.  (INFORMATION CENTER)

A New Era of IT by Information Builders December 2012 - (Free Research) This resource explores how combining the right business intelligence (BI) platform with an expert integrated system will allow you to reorient and optimize IT practices for cloud computing, resulting in better performance, scalability, reliability, and more.  (WHITE PAPER) READ ABSTRACT |

Expert Tips to Address 3 Virtualization-Related Storage Issues by IBM May 2013 - (Free Research) This expert E-Guide provides insight into the processes and tools you can use to overcome virtualization-related storage challenges in the areas of efficiency, deployment time and complexity.  (EGUIDE) READ ABSTRACT |

Expert Analysis: The Current State of High Performance Computing by HP & Intel® December 2012 - (Free Research) Access this expert e-guide to learn more about HP's set of new scalable systems and ProLiant servers for the high-performance computing (HPC) market. Also, inside, discover how common supercomputing has become with a special focus in the retail space.  (WHITE PAPER) READ ABSTRACT |

Expert Integrated Systems: A Next-Generation Computing Platform (IDC) by IBM April 2012 - (Free Research) Converged systems and converged application middleware are coming together to optimize modern datacenter management. Read this IDC white paper to learn how these two elements are being combined to deliver the simplified, highly available IT services that tomorrow's mobile, cloud and social workloads will require.  (WHITE PAPER) READ ABSTRACT |

Cloud-based Contact Center Software Gives Expert Planet the Edge by Five9 January 2013 - (Free Research) View this white paper to learn more about the focus Expert Planet placed on cloud-based contact center from the beginning. It explores the development productivity gains and the greater efficiency achieved through Salesforce integration. Develop a better understanding of cloud-based benefits by reading this white paper now.  (WHITE PAPER) READ ABSTRACT |

Expert Briefing: Preventing Change Management Process Bottlenecks by ServiceNow November 2012 - (Free Research) This expert briefing presents sage advice from Derek Lonsdale, service management leader and Lean IT expert from PA Consulting Group. Inside, discover how you can optimize and speed up the change management process to ensure that IT stays in sync with business demands.  (EBRIEF) READ ABSTRACT |

Expert Strategies: Preparing for a Private Cloud by Insight October 2012 - (Free Research) This expert e-guide discusses the key stages of private cloud adoption that your business needs to be able to identify and achieve to realize the great benefits the platform has to offer.  (EGUIDE) READ ABSTRACT |

Expert Video Tip Transcript: Today's Cloud Backup by Symantec Corporation March 2013 - (Free Research) Access this exclusive Expert Video Tip transcript about current cloud backup options to explore a 10-question Chicago Storage Decisions 2012 Q&A with independent analyst Brien Posey. Read on to learn how cloud backup is being utilized across enterprises and get the scoop on various backup devices.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Expert Integrated Systems: A Next-Generation Computing Platform (IDC) by IBM October 2012 - (Free Research) Respected industry veterans at IDC, Matthew Eastwood and Steven D. Hendrick, explore the move toward converged system deployments. Gain insight into the business case for converged systems, 2 significant challenges to expert integrated systems, and the opportunities and benefits for your organization.  (WHITE PAPER) READ ABSTRACT |

Expert Integrated Systems: Can you put expertise in a box? by IBM March 2013 - (Free Research) Can you package expertise? More and more IT executives are adopting a new approach that makes it easier, faster and less expensive to deploy infrastructure and applications by integrating hardware, software and field-tested "patterns of expertise" in the form of expert integrated systems. Find out more.  (PODCAST) READ ABSTRACT |

Manufacturing Execution Systems Strategy Update: Trends and Tips for 2011 by Apriso Corporation March 2010 - (Free Research) Read this e-book to learn about MES trends today, find advice and analysis from leading manufacturing experts, learn what top performers are doing with their MES systems, and get insight into creating or updating a successful strategy for MES at your organization.  (EBOOK)

SearchBusinessAnalytics E-Guide: Emerging techniques for Big Data Analytics by Sybase, an SAP company February 2012 - (Free Research) In this expert e-guide, you will learn the challenges that are presented with big data analytics techniques as well as emerging techniques involving data scientists and experts, who are well-versed in statistical and mathematical principles to build advanced analytical models.  (EGUIDE) READ ABSTRACT |

E-Guide: Expert Guide to Virtualization Storage Options by Dell Compellent May 2011 - (Free Research) Selecting the right storage options for your virtual environment can be a real challenge if you aren’t sure what you are looking for. In this eguide our experts at SearchServerVirtualization.com explore a variety of storage options that support virtualization, including shared storage.  (EGUIDE) READ ABSTRACT |

Editorial Tip: CRM Expert Predictions for 2011 by Infor February 2011 - (Free Research) With 2010 behind us, SearchCRM.com asked some industry experts what they see in store for 2011. It's clear that CRM practitioners can look forward to a heavy dose of social CRM, mobile requirements and a continued emphasis on the customer experience.  (EGUIDE) READ ABSTRACT |

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