The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

IC Intracom Consolidates Global ERP with IBM and SAP by IBM February 18, 2009 - (Free Research) In order for IC Intracom to gain an enterprise-wide view of business data, the organization needed to replace its aging ERP solutions. Working with IBM Global Business Services, IC Intracom implemented the IBM Express Wholesale Distribution Solution, a qualified SAP All-in-One partner solution, hosted by IBM Applications on Demand.  (CASE STUDY) READ ABSTRACT |

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business July 1967 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

Document Process Automation for customer orders by Esker Inc. January 2008 - (Free Research) This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices).  (WHITE PAPER) READ ABSTRACT |

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business June 2008 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

Purdue Pharma L.P. Deploys DocAve® to Protect and Manage its SharePoint Infrastructure by AvePoint, Inc. February 2010 - (Free Research) Purdue Pharma L.P. have an expansive, diverse, and geographically distributed network of employees, partners, and associated firms who must collaborate extensively. See how they turned to DocAve to dramatically reduce time and resources required for granular restores and improve end-user confidence and accelerated Sharepoint adoption.  (CASE STUDY) READ ABSTRACT |

VMWorld Case Study:  Catalent Pharma Solutions by ComputerWeekly.com October 2012 - (Free Research) A robust virtulisation, back-up and disaster recovery plan, helped Catalent Pharma Solutions survive an earthquake, tsunami and a fire in 2011.  (CASE STUDY) READ ABSTRACT |

SharePoint Conference 2009: Steve Ballmer Keynote Address by Microsoft Corporation India Pvt Ltd December 2009 - (Free Research) This video covers highlights from the Microsoft SharePoint Conference in 2009, including Microsoft CEO Steve Ballmer's keynote address.  (VIDEO) READ ABSTRACT |

Adaptive Security for the Health/Pharma Vertical by Juniper Networks, Inc. April 2011 - (Free Research) Healthcare and pharmaceutical organizations are more sophisticated than ever before; but with that sophistication, they also face new challenges.  (WHITE PAPER) READ ABSTRACT |

Dimension Data Helps Purdue Pharma Deploy and Manage Unified Communications to Support Corporate Growth by Dimension Data February 2010 - (Free Research) Read this case study to learn how Dimension Data’s managed services helped a pharmaceutical company replace a legacy phone system with a converged communications solution.  (CASE STUDY) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

How to Choose a Distribution System by Sage Software January 2012 - (Free Research) Read this white paper to learn best practices for selecting the best distribution strategy and accompanying enterprise resource planning (ERP) software for your organization.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Lifecycle Management: Comparing KACE, Altiris, LANDesk, and Microsoft SMS by KACE August 2008 - (Free Research) This Enterprise Management Associates (EMA) white paper explains key best practices in lifecycle management, uses these as a framework for functional comparison, and includes a cost comparison to determine overall solution value.  (WHITE PAPER) READ ABSTRACT |

City of Ulm Case Study by Centennial-Software July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability.  (CASE STUDY) READ ABSTRACT |

Key Strategies for IT Success in Today's Distribution Environment by Epicor Software Corporation October 2011 - (Free Research) This white paper provides high level definitions, opportunity identification, and future potentials for: Service Oriented Architecture (SOA), Software as a Service (SaaS), Enterprise Resource Planning (ERP) Anytime, Anywhere Availability, Mobile Devices, Web 2.0, and Report Cards or Balanced Scorecards as a Business Intelligence (BI) capability.  (WHITE PAPER) READ ABSTRACT |

Cloud-Based ERP System for Whole Sale Distribution Companies by NetSuite October 2011 - (Free Research) This white paper analyzes NetSuite's key strengths, weaknesses, opportunities, and threats, with particular respect to ERP in the wholesale distribution industry.  (WHITE PAPER) READ ABSTRACT |

Enterprise Performance Management by Epicor Software Corporation July 1967 - (Free Research) The most powerful ERP systems have long been designed to facilitate enterprise performance management (EPM). Learn how to select and use the right tools to execute and effective EPM strategy.  (WHITE PAPER) READ ABSTRACT |

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM by inContact October 2010 - (Free Research) This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.  (CASE STUDY) READ ABSTRACT |

Symantec Report on Rogue Security Software by Symantec Corporation October 2009 - (Free Research) The Symantec Report on Rogue Security Software is an in-depth analysis of rogue security software programs. Read this report to learn the specifics about security software scams.  (WHITE PAPER) READ ABSTRACT |

The Dirty little Secrets of the Warehouse Management Systems Industry by HighJump Software May 2008 - (Free Research) Read this white paper to learn five secrets you should know before you purchase a WMS. Guide your evaluation and selection processes in a way that best benefits your business, your customers and your long-term success and competitive advantage.  (WHITE PAPER) READ ABSTRACT |

Managing Spend in a Distribution Environment by Epicor Software Corporation October 2011 - (Free Research) Read this white paper for best practices on how to integrate supplier relationship management (SRM) into your overall distribution enterprise strategy.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Managing Software Intellectual Property by Black Duck Software July 2008 - (Free Research) This paper describes the approaches for managing intellectual property during component-based software development, detailing the seven best practices an organization should adhere by to facilitate the successful management of software IP.  (WHITE PAPER) READ ABSTRACT |

Five Technologies Simplifying Infrastructure Management by Liebert Corporation February 2008 - (Free Research) This paper describes five infrastructure technologies that are making it easier for growing businesses to introduce new IT systems as needed while maintaining high levels of availability.  (WHITE PAPER) READ ABSTRACT |

Warehouse Management Solutions: Embedded or Best-of-Breed? by Epicor Software Corporation January 2006 - (Free Research) Warehouse management solutions (WMS) help increase customer satisfaction, productivity and utilize resources. Learn cost factors and questions to ask that will help you decide between and embedded and stand-alone system.  (WHITE PAPER) READ ABSTRACT |

Building the Information Infrastructure for a Global Enterprise: How to Help Your ERP System Keep up with an Expanding Business by Epicor Software Corporation May 2008 - (Free Research) Globalization can have serious impacts on key business processes, and ERP systems must evolve to address the needs of an international company. Learn how you can implement an ERP system fit for a global supply chain.  (WHITE PAPER) READ ABSTRACT |

Cost Justification of an Automated Data Collection System by Epicor Software Corporation July 1967 - (Free Research) Learn how automated data collection can help you increase ROI, achieve better information, reduce shipping errors, increase customer satisfaction and improve ef-ficiency of manufacturing operations.  (WHITE PAPER) READ ABSTRACT |

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