The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

Unix, Linux Uptime and Reliability Increase; Patch Management Woes Plague Windows by IBM January 2008 - (Free Research) Use this report, the Yankee Group's Global Server Operating System Reliability Survey, to make an informed choice on which servers best fit your needs.  (WHITE PAPER) READ ABSTRACT |

Purdue Pharma L.P. Deploys DocAve® to Protect and Manage its SharePoint Infrastructure by AvePoint, Inc. February 2010 - (Free Research) Purdue Pharma L.P. have an expansive, diverse, and geographically distributed network of employees, partners, and associated firms who must collaborate extensively. See how they turned to DocAve to dramatically reduce time and resources required for granular restores and improve end-user confidence and accelerated Sharepoint adoption.  (CASE STUDY) READ ABSTRACT |

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business July 1967 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

Adaptive Security for the Health/Pharma Vertical by Juniper Networks, Inc. April 2011 - (Free Research) Healthcare and pharmaceutical organizations are more sophisticated than ever before; but with that sophistication, they also face new challenges.  (WHITE PAPER) READ ABSTRACT |

Pharma's New Worldview: Transforming R&D through Emerging Markets by IBM Line of Business June 2008 - (Free Research) This paper addresses new market forces that are compelling them to consider a range of alternatives, including outsourcing and offshore opportunities.  (WHITE PAPER)

VMWorld Case Study:  Catalent Pharma Solutions by ComputerWeekly.com October 2012 - (Free Research) A robust virtulisation, back-up and disaster recovery plan, helped Catalent Pharma Solutions survive an earthquake, tsunami and a fire in 2011.  (CASE STUDY) READ ABSTRACT |

Dimension Data Helps Purdue Pharma Deploy and Manage Unified Communications to Support Corporate Growth by Dimension Data February 2010 - (Free Research) Read this case study to learn how Dimension Data’s managed services helped a pharmaceutical company replace a legacy phone system with a converged communications solution.  (CASE STUDY) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

Securing Virtualised Environments and Accelerating Cloud Computing by CA Technologies May 2010 - (Free Research) There is no question that virtualisation offers compelling tangible benefits for an IT organisation. Virtualisation is inevitable, and cloud computing is a new opportunity. Read this paper to learn about virtualisation security, the CA Access Control (AC) solution, and how to accelerate cloud computing.  (WHITE PAPER) READ ABSTRACT |

Jumping on the Cloud-Wagon? AppZero's Virtual Application Appliance Approach by AppZero March 2009 - (Free Research) This paper explains the attributes of AppZero's VAA approach to server-side application virtualization and conveys various advantages in the cloud environment.  (WHITE PAPER) READ ABSTRACT |

Security and high availability in cloud computing environments by IBM July 2011 - (Free Research) Cloud computing has become an increasingly popular means of delivering valuable, IT-enabled business services. Take a look at this exclusive resource to learn how adopting cloud technology can be an affordable way to get access to a dynamically scalable, virtualized computing environment.  (WHITE PAPER) READ ABSTRACT |

Practical Uses for Radio Frequency Identification (RFID) Technology in Manufacturing and Distribution Applications by Intermec March 2009 - (Free Research) More than a great technology, RFID is an excellent business tool that helps manage supply chains, increase margins and profits, and decrease costs.  (WHITE PAPER) READ ABSTRACT |

City of Ulm Case Study by Centennial-Software July 2008 - (Free Research) The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability.  (CASE STUDY) READ ABSTRACT |

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc. May 2008 - (Free Research) Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Managing Your BlackBerry Environment by BlackBerry March 2009 - (Free Research) This reference document will provide you with detailed information on how to effectively manage your BlackBerry Enterprise Server architecture.  (WHITE PAPER) READ ABSTRACT |

Optimizing Virtual Environments Requires Self-Learning Performance Management by Netuitive February 2009 - (Free Research) The explosive growth of virtualization is rapidly breaking down the connection between infrastructure and application performance. Learn how to thrive despite increasingly complex environments.  (WHITE PAPER) READ ABSTRACT |

Cisco PIX 506E Security Appliance by Cisco Systems, Inc. The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT)

Simplifying Citrix XenApp -- Get the Insight you Need to Optimize Your Citrix Investment by XTS April 2008 - (Free Research) This white paper provides an analytical perspective on how to best manage your Citrix environment.  (WHITE PAPER) READ ABSTRACT |

Guide to Virtual Server Protection by Hewlett-Packard Limited July 2011 - (Free Research) HP Data Protector simplifies application protection through unified recovery and advanced automation and can help you meet any SLA for up to 70% less cost than competitive backup software solutions.  (WHITE PAPER) READ ABSTRACT |

Patch Management 2.0: Evolving Your Patch Management Technology to Proactively Combat Security Challenges by Lumension June 2008 - (Free Research) Read this white paper to get up-to-date technology alternatives to help better manage your patch management environment.  (WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by Quest Software, now a part of Dell Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.  (ASP & SOFTWARE PRODUCT)

Navigating Backup and Recovery in VMware Environments - Technical White Paper by HP July 2011 - (Free Research) This white paper explores the problems faced by IT administrators when managing the physical and VMware virtual infrastructure, and shows how HP Data Protector simplifies backup and recovery.  (WHITE PAPER) READ ABSTRACT |

Mobile Management Services: Empower Your Mobile Workers, While Protecting Your Data by Hewlett-Packard Company October 2012 - (Free Research) Discover how mobile management services can help you easily and quickly support bring your own device (BYOD) in your enterprise – without compromising corporate security or limiting IT control!  (WHITE PAPER) READ ABSTRACT |

Achieving Balance in SharePoint: How to Foster Collaboration While Maintaining Control by SailPoint Technologies July 2012 - (Free Research) Learn how you can effectively manage appropriate access to the data hosted in your SharePoint environment.  (WEBCAST) READ ABSTRACT |

Cisco PIX 501 Security Appliance by Cisco Systems, Inc. The Cisco® PIX® 501 Security Appliance delivers enterprise-class security for small office and teleworker environments, in a reliable, easy-to-deploy purpose-built appliance.  (HARDWARE PRODUCT)

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