Today, technology provides tremendous, previously untapped opportunities for a carrier to enhance the experience of channel members and ensures greater productivity. This paper describes the challenges carriers face in the area of loyalty and the ways technology enables carriers to address common agent frustrations in unprecedented ways. 

Charles Bahr of Alcatel-Lucent Multimedia Solutions Marketing and Christophe Senot of Bell Labs demonstrate the technologies that can be combined to create a personalized content and advertising experience across any screen. 

See how Alcatel-Lucent helps service providers turn subscribers into audiences, dramatically increasing the value of advertising and content offers while enhancing the consumer experience on the screen of their choice. 

This IDC white paper considers the concept of desktop virtualization, specifically as made available by VMware’s VDI and ACE. The document also considers the benefits and limitations of these technologies as well as the best use cases for each, exemplified through user case studies. 

FACTS® gives you the most comprehensive line of fully automated and integrated, advanced technologies for expert management of your business. 

In this podcast featuring industry expert, Brian Madden, learn how to meet user needs when virtualizing desktops. Discover how to reduce costs and simplify desktop management by installing a master operating system that all users share. Learn how to get a personalized user workspace even when sharing a master virtual desktop image. 

In this mediacast, learn how to utilize virtual desktop infrastructure (VDI) technology to enhance desktop flexibility and IT agility. Discover how to deploy and manage your desktop infrastructure effectively. Learn how VDI technology enables you to consolidate virtual desktops while managing your entire desktop not just applications. 

With Crystal Reports® software from the SAP® BusinessObjects™ portfolio of solutions, you can empower end users to explore reports interactively, create compelling reports with stunning visualizations, and develop powerful data "mashups." 

In this presentation transcript featuring industry expert, Brian Madden, learn how to meet user needs when virtualizing desktops. Discover how to reduce costs and simplify desktop management by installing a master operating system that all users share. Learn how to get a personalized user workspace even when sharing a master virtual desktop image. 

Real-time NetFlow Analyzer displays inbound and outbound traffic separately for granular analysis that makes problem diagnosis quick and easy. Even better, you can view the historical NetFlow data broken out by application, conversation, domain, endpoint, and protocol. That way you know exactly how your bandwidth is being used and by whom. 

This paper examines the requirements and provides guidance on leveraging the resultant capabilities to their full potential. The paper focuses on VMware environments because it represents the majority of virtualization implementations. 

Looking for solid data behind the cost-savings story of WAN optimization? In this paper, NetForecast analysts interviewed customers who have deployed this solution, and the results show that this technology has significant strategic business value to companies. 

This paper provides a framework for understanding how to build a business case for an enterprise wireless solution that goes beyond email, learn about the potential benefits and costs that are associated with these wireless solution strategies.