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1 - 25 of 499 | Next Page

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation

January 26, 2009 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 
(WHITE PAPER) READ ABSTRACT |

Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program by Dell, Inc. and Intel

May 01, 2009 - (Free Research)
Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market. 
(CASE STUDY) READ ABSTRACT |

A Performance Comparison of Current and Previous Generation Dell OptiPlex Desktop Systems by Dell, Inc. and Intel

October 01, 2009 - (Free Research)
Dell Inc. commissioned Principled Technologies to run a set of performance tests on a mix of current and previous generation Intel® processor-based Dell™ OptiPlex™ desktop systems. The following report details performance testing procedures and provides key findings obtained. 
(ANALYST REPORT) READ ABSTRACT |

A Feature and Performance Analysis of the Intel vPro Technology-Based Dell Latitude E6400 Notebook System Running Windows 7 by Dell, Inc. and Intel

October 01, 2009 - (Free Research)
Dell commissioned Principled Technologies to analyze the features and performance of the Dell Latitude E6400 notebook system running Windows 7. This system and several comparison systems were tested. In this analyst report, you'll learn more about this Dell solution and discover key findings as a result of testing these systems. 
(ANALYST REPORT) READ ABSTRACT |

Reduce CPU Usage with 'SMART' SQL by BMC Software, Inc

November 30, 2009 - (Free Research)
This paper discusses how and why to design SQL that will reduce the number of times calls are made to DB2. We'll look at how to write SMART applications rather than writing applications that act like generic I/O modules to DB2, properly tune SMART SQL, and how to exploit SQL and application features in DB2 on z/OS version 8 and 9. 
(WHITE PAPER) READ ABSTRACT |

Building High-performance, Highly Available IP Storage Networks with HP SAN/iQ Software by Hewlett-Packard Company

August 13, 2009 - (Free Research)
If you’re an administrator who’s planning to build a high performance, highly available IP network using HP SAN/iQ Software, you should read this document in its entirety. You’ll find important configuration guidelines, best practices, and frequently asked questions that will help you to accelerate a successful deployment. 
(WHITE PAPER) READ ABSTRACT |

IBM® Lotus® Domino® Server Performance on Red Hat® Enterprise Linux® 5 by Red Hat

May 15, 2009 - (Free Research)
This paper gives a brief introduction to the Lotus Domino performance benchmarking concepts and methodology. It will also outline the detailed procedures for running the Server Load Utility with the N8Mail Workload. Finally, it presents the performance results of Lotus Domino Server on Red Hat Enterprise Linux (RHEL) for simulated workloads. 
(WHITE PAPER) READ ABSTRACT |

The Performance Manager: Turning Information Into Higher Business Performance by IBM

February 14, 2008 - (Free Research)
Download this white paper for an extensive summary of <i>The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance</i>, a book that examines the partnership between decision-makers and the people who provide them with information to drive better decisions. 
(WHITE PAPER) READ ABSTRACT |

Performance Management for a Challenging Economy by IBM

March 11, 2009 - (Free Research)
In a challenging economy, the price paid for bad decisions can be dire. Even average decisions can cost your organization dearly. See how information sweet spots and performance management can help you not only weather the storm, but be better prepared to steer your way with greater agility into the upturn. 
(WHITE PAPER) READ ABSTRACT |

Integrated Infrastructure and Performance Management for Virtualized Environments by CA

April 01, 2009 - (Free Research)
Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments. 
(WHITE PAPER) READ ABSTRACT |

Performance that Adapts to Your Business Environment - Intel® Xeon® Processor 5500 Series Intelligently Scales Performance and Energy Use by Insight & Intel

October 06, 2009 - (Free Research)
Servers based on the Intel® Xeon® processor 5500 series provide a foundation for IT management to refresh existing or design new data centers, achieving greater performance and energy efficiency. 
(TECHNICAL ARTICLE) READ ABSTRACT |

CA eHealth Performance Manager Demo by CA

October 23, 2009 - (Free Research)
Download this demo to learn how you can proactively monitor performance of data and voice networks, physical and virtual systems, environmentals, databases and client/server applications across IT, all from one interface, before your business is negatively impacted. 
(PRODUCT DEMO) READ ABSTRACT |

Managing the Amazon Elastic Compute Cloud with CA by CA

October 30, 2009 - (Free Research)
Read this paper to learn how innovative management solutions from CA add comprehensive support for Amazon EC2 with real-time automation, application performance, service, and database management. 
(WHITE PAPER) READ ABSTRACT |

Automated Energy Efficiency for the Intelligent Business - Intel® Xeon® Processor 5500 Series Delivers Energy Efficiency Without Compromising Performance by Insight & Intel

October 06, 2009 - (Free Research)
The Intel Xeon processor 5500 series with Intel® Intelligent Power Technology, delivers up to 50 percent lower idle power. By replacing aging single-core processor-based servers with new, more energy-efficient servers, you can gain capacity to grow and to increase IT performance using fewer servers. 
(PRODUCT OVERVIEW) READ ABSTRACT |

A Superior Hardware Platform for Server Virtualization - Improving Data Center Flexibility, Performance and TCO with the Intel® Xeon® Processor 5500 Series by Insight & Intel

October 06, 2009 - (Free Research)
To gain full value of virtualization, you need servers that are built to handle the heavy and ever-changing demands of a virtualized and consolidated computing environment. To help you get maximum benefits from virtualization, Intel has built a better physical server platform with unique hardware-assist features to enhance the virtual data center. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Intel® Workstation Platforms: For intelligent performance, automated energy efficiency, and flexible expandability by Insight & Intel

October 06, 2009 - (Free Research)
Intel’s family of workstation platforms provides you with a range of options to meet your needs. They give you the tools to multi-task more productively, iterate through alternatives faster and innovate more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel

November 20, 2009 - (Free Research)
This article explores ways in which small and mid-sized businesses can improve the performance of their databases — and their businesses — by upgrading to SQL Server 2008. 
(TECHNICAL ARTICLE) READ ABSTRACT |

Presentation Transcript: The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri

November 18, 2009 - (Free Research)
This presentation transcript details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Intel® Xeon® Processor 5500 Series - An Intelligent Approach to IT Challenges by Insight & Intel

October 06, 2009 - (Free Research)
The Intel® Xeon® processor 5500 series provides a foundation for IT management to refresh existing or design new data centers to achieve greater performance while using less energy and space, and dramatically reducing operating costs. 
(PRODUCT OVERVIEW) READ ABSTRACT |

MySpace Uses Fusion Powered I/O to Drive Greener and Better Data Centers by Fusion-IO

November 18, 2009 - (Free Research)
MySpace knows better than anyone the high demands that consumers can make on application and web servers. It maintains two sets of servers depending on application transaction load. Even so, continued transaction growth on these servers was resulting in poor performance. MySpace decided to give Fusion-io a try. 
(CASE STUDY) READ ABSTRACT |

The Secret to Maximizing Virtualization ROI in the Dynamic Data Center by Akorri

November 03, 2009 - (Free Research)
This webcast details an approach to optimize your virtualized infrastructure performance. Learn how to leverage key performance indicators and cross-domain analytics to plan for future capacity demands and improve service levels. Discover the secret to managing your VMware infrastructure performance for optimal resource utilization. 
(WEBCAST) READ ABSTRACT |

How to Select the Correct RAID for an EqualLogic SAN by Dell India

September 29, 2009 - (Free Research)
One of the most important decisions that you have to make when deploying a new storage solution is what RAID type(s) to use. Read this white paper for a discussion on how to select the right RAID policy for your Dell EqualLogic™ storage area network (SAN) arrays. 
(WHITE PAPER) READ ABSTRACT |

Spotlight On Messaging - Optimize Exchange Performance by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Do you have an accurate picture of your messaging environment? Do you have a comprehensive view across multiple messaging platforms? Now you can. 
(TRIAL SOFTWARE) READ ABSTRACT |

SpotLight on Active Directory: Diagnostic Tool for Troubleshooting in AD Environments - Free Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
How can you tell if your domain controller is experiencing problems with replication or performance? How do you identify resource bottlenecks? We can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

A Practitioner’s Guide to More Efficient Network Management by Hewlett-Packard Company

September 25, 2009 - (Free Research)
Read this white paper to learn the four key initiatives for attacking network management inefficiency and how automation solutions from HP can help. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 499 | Next Page


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