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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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The Performance Manager: Turning Information into Higher Business Performance by IBM Cognos

January 26, 2007 - (Free Research)
The Performance Manager, Proven Strategies for Turning Information into Higher Business Performance, strengthens the partnership between decision-makers and the people who provide the information that drives better decisions. 
(BOOK) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Running Lean in 2010 by SearchCIO.com

March 26, 2010 - (Free Research)
Technology decision makers in the enterprise are under pressure to deliver results on tight budgets while streamlining efficiency, cutting costs, and reducing risk for their organizations. Read this E-Zine from Enterprise CIO Decisions to find out how ITSM, outsourcing and technology are combining to make IT a lean, mean fighting machine in 2010. 
(EZINE)

The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM

May 2008 - (Free Research)
The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise. 
(WHITE PAPER)

The Deciding Factor: Big Data & Decision Making by ComputerWeekly.com

June 2012 - (Free Research)
This study by Capgemini and the Economist Intelligence Unit report assess the impact of Big Data on businesses. 
(ESSENTIAL GUIDE) READ ABSTRACT |

The best laid plans…Prevent Big Data from derailing your virtualization project by SearchDataCenter.com

March 2013 - (Free Research)
The March issue of the Modern Infrastructure E-Zine addresses the continued breakdown of both (1) IT silos and (2) any remaining divisions between IT and the business. Download your copy today for tips, advice, and news analysis on supporting the business and delivering superior services to users. 
(EZINE) READ ABSTRACT |

Video: Smith & Nephew talk about why they outsourced with HP to provide a finance and administration BPO services platform for growth and competitiveness by Hewlett-Packard Company

March 2013 - (Free Research)
In this brief webcast, David Trollope, Senior Vice President of Global Financial Systems at Smith & Nephew, discusses their decision to outsource their financial business processes. Continue on to discover the criteria they focused on while choosing a BPO partner and gain insights on what they learned throughout the process. 
(VIDEO) READ ABSTRACT |

Aging ERP: When Old ERP is Too Old by Sage Software

September 2011 - (Free Research)
This research reports looks at the overall performance of companies and what improvements companies were still getting from their ERP systems.  Find out what the benefits are from newer ERP systems, and when you should consider an upgrade or replacement. 
(WHITE PAPER) READ ABSTRACT |

CIO Decisions Ezine Vol. 2 by CIO Decisions

September 2008 - (Free Research)
Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. 
(EZINE)

Location, Location, Location! Best Practices for Selecting Onshore, Nearshore or Offshore Technology Services by Fairway Technologies, Inc.

November 2010 - (Free Research)
This white paper provides an overview of ITO, presents benefit and risk assessments of onshore, nearshore and offshore ITO, and offers best practices to assist in selecting an ITO provider. This paper is based on research compiled from published literature as well as interviews and surveys of technology professionals possessing ITO experience. 
(WHITE PAPER) READ ABSTRACT |

Keeping the Right People: Making the Right Decisions When It Counts by Vurv Technology

May 2008 - (Free Research)
The purpose of this Executive White Paper is to help you avoid the pitfalls inherent in by any reduction in (work)force (RIF). It also details a solution that can assist companies in collecting employee data efficiently and keeping it secure. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly Buyers' Guide: Cloud Computing by SearchDataCenter.com

January 2011 - (Free Research)
This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com

December 2011 - (Free Research)
In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now. 
(EZINE) READ ABSTRACT |

SAP Outsourcing for Mid-Market Companies: A Comparison of Three Leading Providers by itelligence, Inc.

March 2011 - (Free Research)
Running a business on SAP requires that the application be available 7x24, data be secure, and that the application can grow with an organization. The decision to select an outsourcer goes far beyond finding a data center. Read this paper and learn what questions to ask in order to select an outstanding SAP outsourcing provider. 
(WHITE PAPER) READ ABSTRACT |

Cloud Security Insights for IT Strategic Planning by Intel

January 2012 - (Free Research)
This white paper reviews the results from a survey of 200 IT professionals that can help you optimize your cloud’s security. Key findings suggest that security plays a foundational role in the decision to implement a private cloud, protecting platform and infrastructure resources are top concerns and security drives outsourcing decisions. 
(WHITE PAPER) READ ABSTRACT |

Using Performance Drivers to Enhance Business Success: Identifying, Visualizing and Analyzing Key Performance Drivers (KPD metrics) by myDIALS Inc.

November 2009 - (Free Research)
This paper examines performance metrics and focuses on the nature, identification and use of Key Performance Drivers to enhance business success. It illustrates how these KPD metrics can be visualized and logically related to the Key Performance Indicators that measure those outcomes. 
(WHITE PAPER) READ ABSTRACT |

UK Service Provider Performance and Satisfaction 2012 by ComputerWeekly.com

September 2012 - (Free Research)
This exclusive report from KPMG assesses UK organisations' satisfaction with their outsourcing service providers and looks at outsourcing trends in 2012. 
(IT BRIEFING) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

CW Buyer's Guide: IT for SMEs by ComputerWeekly.com

October 2012 - (Free Research)
This 6 page buyers guide for SMEs shows how small businesses can maximise the value of their IT investments. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Presentation Transcript: Location Evaluation Factors for Offshore Outsourcing: The Promise and the Peril by Accenture

March 2009 - (Free Research)
When it comes to offshore outsourcing, security and location decisions have become more important overtime. Read this presentation transcript from the webcast of the same name and discover best practices and security risks in offshore outsourcing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

FAQ: Building a DR site vs. outsourcing disaster recovery by SearchStorage.com

April 2013 - (Free Research)
Access this E-Guide to learn more about the thought that should go into making this decision. Read on to discover more about the importance of a good DR plan and learn: pros and cons of custom-built DR sites vs. outsourced DR, differences between hot sites, cold sites and warm sites, considerationswhen developing your own site and more. 
(EGUIDE) READ ABSTRACT |

CW Special report on Wipro by ComputerWeekly.com

November 2012 - (Free Research)
This 5 page special report from Computer Weekly gives you the facts on Wipro, its strategy, products and services and financial performance. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Offshore Software Test Automation: A Strategic Approach to Cost and Speed Effectiveness by LogiGear Corporation

August 2008 - (Free Research)
This white paper presents an overview of an innovative approach to integrating global resourcing and the latest test automation tools. It also explores the software development and testing process, global resourcing and the automation of software testing. 
(WHITE PAPER) READ ABSTRACT |

DC Hosting, Outsourcing And Colocation Strategies by Hewlett-Packard Company

February 2013 - (Free Research)
This expert e-guide presents selection criteria and opportunities in order to successfully evaluate and leverage data center outsourcing providers to ensure you're getting the highest level of service and benefits from your investment. 
(EGUIDE) READ ABSTRACT |

Choosing the Right Enterprise Network Management Solution by SolarWinds, Inc.

November 2009 - (Free Research)
This EMA white paper is meant to serve as a guide to help decision makers purchasing or re-assessing their existing network management solutions. This paper discusses the challenges and the most widely available solution providers and how these tools can help achieve and deliver both reliability and performance on enterprise networks. 
(WHITE PAPER) READ ABSTRACT |

E-book: Key trends in SAP managed hosting environments - is your provider keeping pace? by Freudenberg IT

December 2009 - (Free Research)
In this e-book, learn more about key trends affecting SAP managed hosting environments. Find out how the emergence of cloud computing is impacting the managed hosting market. Learn more about virtualization and find out important considerations when assessing managed hosting providers. 
(EBOOK) READ ABSTRACT |

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