Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs. 

This white paper discusses the business and technology reasons behind customers' continued choice of Oracle Database for their PeopleSoft application deployments. 

This white paper explains how by partitioning databases based on the lifecycles of the information and compressing historical data, IT departments can reduce their dependency on high-end storage, reduce their incremental storage costs, keep more data online for longer periods, and improve the performance of applications. 

This is a white paper compiled of survey findings on understanding a business' online customer experience. 

Oracle Database Vault is the industry’s leading database security solution for addressing regulatory compliance and concerns over the insider threat. Oracle Database Vault provides the flexible transparent and highly adaptable security controls required in today’s global economy. 

Tthis paper provides insight into the top-four worst practices for BI. It also provides guidance on how to avoid and/or overcome worst practices in order to tap into the true power of BI. By reading this paper, you will have a solid understanding of how to avoid BI failure and achieve success with your BI initiatives. 

Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. 

Missed opportunities and lost revenue might be the least of your worries. In some cases, poor practices can lead to lawsuits, fines and even the failure of the business itself. The purpose of this e-guide is to help you grasp the measures that can keep your organization on track to meet objectives and stay in line with regulations. 

This exclusive resource explains how one SMB employed a converged infrastructure to increase uptime with minimal administration. Discover how a converged infrastructure solution can help your organization improve recovery time for critical servers, reduce hardware failure rates, increase reliability, and much more! 

This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. 

Virtualized iSCSI SANs are increasingly being chosen for virtual datacenter deployments because they help simplify storage management and overcome performance, scalability and cost barriers of traditional SAN architectures. 

To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.