This case study describes how Ceridian used LogMeIn Rescue to streamline its 50-to 90 day implementation process and to increase troubleshooting capabilities for customer support analysts handling 2,500 calls per day. With Rescue in place, Ceridian has experienced an increase in their customer satisfaction rates, which have grown from 83% to 94%. 

With Oracle Applications Extension for Rational Performance you no longer have to jeopardize your business engine during an upgrade. You’ll eliminate risk, increase testing productivity, speedy delivery, and ensure the quality and scalability of your business systems. 

Learn how Key Energy Services, Inc., the largest rig-based oil well services company in the industry, is using Robot/SCHEDULE - the automated, job scheduler and batch management software across multiple platforms. 

the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 

The global economy has gone through a painful restructuring in the last year. The economic downturn has however presented many opportunities for firms to cut costs and enhance their productivity. In this webcast you'll learn how to leverage those opportunities using Blackberry® solutions for accounting firms. 

Download your free copy to learn the top paying salaries for IT jobs based on state, industry, certification, and more. 

In this 3 minute video, two Microsoft Dynamics CRM Online customers discuss how this new software service is not only helping them be more effective in their sales and marketing groups, but is also being adapted and customized to offer solutions well beyond what CRM is typically used for. 

With Crystal Reports® software from the SAP® BusinessObjects™ portfolio of solutions, you can empower end users to explore reports interactively, create compelling reports with stunning visualizations, and develop powerful data "mashups." 

SharePoint 2010 provides a robust development platform to rapidly build solutions using familiar tools like Visual Studio 2010 and SharePoint Designer 2010. Developers gain access to a rich set of out-of-the-box features such as Business Connectivity Services for read/write integration between application data, the web and Office 2010 client. 

Today there is new and affordable technology that enables small businesses to access current data from any location, respond quickly to change, and thrive in a volatile business environment. A good example of this technology is the SAP® Business One application. Read this white paper to learn more! 

This white paper provides an overview of recommended servers, storage, software, and services. It can be used to plan, scope, and procure the required components to set up a virtualization infrastructure. 

Intel IT is deploying an integrated security software solution that cuts response time to threats by 90 percent, while addressing enterprise needs for rapid software installation, scalability, reliability, and reporting. 

In this whitepaper learn about the latest notebook and desktop PCs with Intel vPro technology. It builds on proven capabilities to enable even greater proactive security, enhanced maintenance, and improved remote management.