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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Using Social Media to Win Over Customers by SearchCRM

March 12, 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 31, 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

Gartner predictions around Social CRM by Infor CRM

February 08, 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

Technical Comparison of On-line Vs. Line-interactive UPS Designs by APC by Schneider Electric

January 2004 - (Free Research)
This paper describes the advantages and disadvantages of each topology and addresses some common misconceptions about real-world application requirements. 
(WHITE PAPER) READ ABSTRACT |

Paper-Free Accounts Payable - It's Possible! by Esker Inc.

July 2013 - (Free Research)
View this white paper to learn more about how much your business is spending on the accounts payable document processes. It explores how SAP ERP solutions can improve your accounts payable and lower the cost to your business. 
(WHITE PAPER) READ ABSTRACT |

IT pay & compensation survey 2012/2013 by ComputerWeekly.com

April 2013 - (Free Research)
This report assess the  bonuses and pay rises IT professionals received in 2012 and their compensation expectations for 2013 
(ESSENTIAL GUIDE) READ ABSTRACT |

The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)
Over the past two years, the mobile TV landscape has changed dramatically. 
(WHITE PAPER) READ ABSTRACT |

Business Analytics Buying Criteria: The Three Maxims by IBM

August 2012 - (Free Research)
When evaluating business analytics systems, IT leaders must consider the performance and scalability requirements of the underlying infrastructure. This paper examines the types of business analytics software available, highlights the analytical workload demands, and buying criteria to consider for various types of business analytics software. 
(WHITE PAPER) READ ABSTRACT |

Pay-As-You-Grow: investment protection and elasticity for your network by Citrix

September 2011 - (Free Research)
Enterprise IT teams are being challenged to increase overall IT flexibility and business agility by incorporating emerging cloud technologies into their next generation datacenter architectures. Citrix created NetScaler Pay-As-You-Grow a simple licensing model that provides on-demand elasticity, avoids costly hardware purchases and upgrades. 
(WHITE PAPER) READ ABSTRACT |

CW+ XpertHR: Computer staff salary survey by ComputerWeekly.com

July 2010 - (Free Research)
Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends. 
(WHITE PAPER) READ ABSTRACT |

The Missing Link: Driving Business Results through Pay-For-Performance by SuccessFactors

February 2008 - (Free Research)
Learn how you can achieve great business results by linking compensation to employee performance. FREE eGuide - download today! 
(ANALYST REPORT) READ ABSTRACT |

The Missing Link: Driving Business Results Through Pay-for-Performance (for Enterprise) by SuccessFactors

April 2012 - (Free Research)
This resource examines pay-for-performance strategies and how they drive business results. 
(WHITE PAPER) READ ABSTRACT |

The Missing Link: Driving Business Results Through Pay-for-Performance (for Enterprise) by SuccessFactors

April 2012 - (Free Research)
This resource examines pay-for-performance strategies and how they drive business results. 
(WHITE PAPER) READ ABSTRACT |

Elliott Reduces Cost and Increases Efficiency with its Kronos Solution by Kronos Incorporated

June 2009 - (Free Research)
Elliott Company decided to implement the Kronos Workforce Central suite in 2004 to help improve its ability to track and manage attendance, overtime, and vacation while remaining compliant with complex labor laws and union pay policies. Read this case study to find out how it worked out for them. 
(CASE STUDY) READ ABSTRACT |

15 Top-Paying IT Certifications for 2014 by Global Knowledge

February 2014 - (Free Research)
It's always a good idea to take stock of your skills, your pay, and your certifications. To that end, here is a review of 15 of the top-paying certifications for 2014. With each certification, you'll find the average (mean) salary and a brief description. 
(WHITE PAPER) READ ABSTRACT |

Paying a Fair Price for Data Backup by Asigra

September 2013 - (Free Research)
This informative paper explores a new enterprise backup licensing model based on recovery. Discover how this approach ensures you're paying a fair price for your data backup and recovery and protects your information, no matter what. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Software Asset Management: Pay Attention or Pay Up by CDW Corporation

April 2014 - (Free Research)
This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software. 
(WHITE PAPER) READ ABSTRACT |

Software Asset Management: Pay Attention or Pay Up by CDW Corporation

April 2014 - (Free Research)
This whitepaper covers how to take advantage of the software asset management industry in order to keep control of your software. 
(WHITE PAPER) READ ABSTRACT |

Oracle to Teradata Migration Case Studies: Realizing value and improving capabilities by Teradata

April 2011 - (Free Research)
This paper profiles four of the more than 200 Oracle customers who have migrated to a Teradata solution. The companies profiled in this paper have achieved performance improvements, additional business benefits that justify the migration cost, and successful integration of the Teradata Database with the Oracle OLTP environment. 
(CASE STUDY) READ ABSTRACT |

Pay-As-You-Grow: investment protection and elasticity for your network by Citrix

January 2012 - (Free Research)
How do you keep up with increases in user demand without adding costly new hardware? Utilize Citrix NetScaler Pay-As-You-Grow to deliver 5x capacity on-demand without adding any additional hardware. Get investment protection and elasticity for your network. 
(WHITE PAPER) READ ABSTRACT |

Reducing Cost & Complexity: Pay As You Grow Data Protection by IBM

February 2014 - (Free Research)
This whitepaper discusses the major challenges faced by SMBs when it comes to data protection and explains how organizations can set up a "pay-as-you-go" data protection program that can provide improved protection for virtualized server environments and backup processes. 
(WHITE PAPER) READ ABSTRACT |

Analyst's take: Invest in time and attendance applications to cut costs by ComputerWeekly.com

February 2011 - (Free Research)
Companies should consider investments in time and attendance applications as a low-risk, low-cost way to reduce payroll costs and improve productivity.  Companies that already have time and attendance applications should consider maximizing the breadth of their deployment or extending it to other workforce-related functions. 
(WHITE PAPER) READ ABSTRACT |

What Is Cloud Computing? by Salesforce.com

March 2009 - (Free Research)
Cloud computing is a better way to run your business. Instead of running your apps yourself, they run on a shared data center. When you use any app that runs in cloud, you just log in, customize it, and start using it. 
(VIDEOCAST) READ ABSTRACT |

OSS and CRM - Integration That Pays by Comarch Telecommunications

January 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. 
(WHITE PAPER) READ ABSTRACT |

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