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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
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UK IT priorities 2012 by ComputerWeekly.com

August 24, 2012 - (Free Research)
This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies. 
(IT BRIEFING) READ ABSTRACT |

Cloud computing for the enterprise: Part 1: Capturing the cloud by IBM

May 18, 2011 - (Free Research)
This article discusses cloud computing in general, then dissects the layers of the cloud, presents the different cloud types, along with their benefits and drawbacks, and explains why this movement is important for enterprise developers. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Three IT Questions for the Small Business Owner, Part 3 - What is IT Management and Why Should I Care? by Dell, Inc. and Microsoft

December 18, 2009 - (Free Research)
In the third presentation transcript of this three-part Q&A series with expert Greg Shields, learn what IT Management is and why, as a small business, you need to understand and care about IT Management. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Book: Log Management for Compliance by SearchSecurity.com & SearchCompliance.com

April 20, 2009 - (Free Research)
Log management has become an increasingly important part of managing information technology across the enterprise. This E-Book will look at how compliance has changed IT's requirements for log management tools in general, and how the tools continue to evolve to meet security needs as well. 
(EBOOK) READ ABSTRACT |

Email as Part of a Business Continuity Strategy: Why always-on-business requires always-on-email by Mimecast

November 22, 2010 - (Free Research)
The paper looks at the general approaches available to ensure email continuity from a high level and the implications of deploying each strategy on infrastructure, budget, people and resilience. 
(WHITE PAPER) READ ABSTRACT |

Creating an Online Parts Catalog to Increase Part Sales and Improve Aftermarket Customer Satisfaction by Enigma, Inc.

March 2008 - (Free Research)
This white paper documents the experiences of three companies that have implemented Enigma's electronic parts catalogs. 
(WHITE PAPER) READ ABSTRACT |

Cisco PIX 506E Security Appliance by Cisco Systems, Inc.

The Cisco® PIX® 506E Security Appliance delivers enterprise-class security for remote office, branch office, and small-to-medium business (SMB) networks, in a highperformance, easy-to-deploy purpose-built appliance. 
(HARDWARE PRODUCT)

Computer Weekly – 24 April 2012: Are CIOs earning credibility in the boardoom? by ComputerWeekly.com

April 2012 - (Free Research)
This week’s Computer Weekly examines research that suggests CEOs want to invest in IT more than ever, but still see CIOs as technical experts and not business people. We review SQL Server 2012 and ask if Microsoft's database software is catching its competitors as well as concluding our Buyer's Guide to data security. 
(EZINE)

ICBC Builds Cutting-edge Contact Center as Part of their Customer-Centric Strategy by Genesys

December 2012 - (Free Research)
This case study reveals how Canadian insurer ICBC built a flexible, cutting-edge contact center as a key part of its customer-centric strategy, enabling the company to improve routing flexibility, increase customer satisfaction, and more. 
(CASE STUDY) READ ABSTRACT |

Cloud Computing for the Enterprise-- Part 1: Capturing the Cloud by IBM

September 2010 - (Free Research)
Read this article from IBM to discover the details behind the definition: cloud computing is an all-inclusive solution in which all computing resources (hardware, software, networking, storage, and so on) are provided rapidly to users as demand dictates. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Database Integration Wizard: Part Two, Data Exchange by Global Knowledge

July 2013 - (Free Research)
In Part 2, Data Exchange, of this series on the Avaya Aura Contact Center Database Integration Wizard you will see how to use the SEND REQUEST and GET RESPONSE operations so that customer information collected during the call to the contact center system can be exchanged with a backend database. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Microsoft Exchange in the Enterprise: Optimizing the Mailbox Server Role and the Client Access Server by Global Knowledge

January 2013 - (Free Research)
Access part one in a two part series on optimizing Exchange Server 2010 in the enterprise. Uncover details about the advanced features of the mailbox and client access servers along with simple tips and tricks for improving your Exchange environment. 
(WHITE PAPER) READ ABSTRACT |

Performance in Reserve: Protecting and Extending Automotive Spare Parts Profitability by Managing Complexity by IBM Line of Business

February 2008 - (Free Research)
Learn from this IBM study how new strategies, transformed processes and next generation technology can minimize the challenges and reduce complexity. 
(WHITE PAPER)

Introduction to Microsoft Dynamics CRM Online by Microsoft

September 2009 - (Free Research)
This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line. 
(WEBCAST) READ ABSTRACT |

Email and Web Security SaaS by Webroot

April 2009 - (Free Research)
Read this paper to learn about the many offerings of Webroot's Software as a Service (SaaS)-delivered e-mail and Web security suites, including anti-spam, anti-spyware, anti-virus, and email archiving and encryption. 
(WHITE PAPER) READ ABSTRACT |

The Elephant in the Room - Cloud Security and what Vendors and Customers Need to do to Stay Secure by Rackspace Hosting

May 2011 - (Free Research)
Both vendors and customers share the responsibility of cloud security, and each have their own part to play. This white paper highlights a non-profit organization's findings on the most typical security practices across the cloud computing industry. 
(WHITE PAPER) READ ABSTRACT |

E-Book: Project Management Tips for Successful ERP Implementations by IQMS

October 2010 - (Free Research)
ERP implementation projects require the complex coordination of people, process, and technology. If one part is mismanaged, the entire implementation can go off track. Project management can make or break ERP implementations. This e-book explains the tools and best practices that can keep an ERP implementation on time, in scope, and under budget. 
(EBOOK) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Presentation Transcript: Picking the Right Thin Client by Pano Logic, Inc

December 2009 - (Free Research)
This presentation transcript, featuring Brian Madden and Gabe Knuth, provides expert advice to help you select the right thin client for your environment. Learn which features are important and how to manage thin clients effectively. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Gartner's Magic Quadrant for Security Information and Event Management 2008 by RSA, The Security Division of EMC

October 2008 - (Free Research)
Read this report to learn how to find an optimal SIEM solution that will support the real-time log collection, is scalable, easy to deploy and will be easy to support and maintain. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

THE CORPORATE PC REFRESH PROJECT by Cibecs

July 2011 - (Free Research)
This comprehensive white paper explores the many challenges organizations need to address in order to ensure smooth implementation, coordination and management of their PC refresh initiatives. 
(WHITE PAPER) READ ABSTRACT |

Email As Part Of A Business Continuity Strategy: Why Always-On-Business Requires Always-On-Email by Mimecast

August 2009 - (Free Research)
The modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event. Maintaining access to email while upholding risk mitigation and compliance is a challenging endeavor. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Information Security - Buyer's Guide to Messaging Security by SearchSecurity.com

November 2009 - (Free Research)
Protecting messaging services is an important part of any business messaging strategy. Vulnerabilities abound when you allow messaging traffic for delivery over the Internet. The scope of this guide will focus on email security although many of these concepts will also apply to other types of messaging. 
(EGUIDE) READ ABSTRACT |

eGuide: Email Security and Compliance Best Practices by SearchSecurity.com

January 2011 - (Free Research)
Secure and compliant email systems are essential for financial services companies. In this two part series on email security best practices, expert George Wrenn discusses how to capture emails, securely archive the messages and detailed reporting. 
(EGUIDE) READ ABSTRACT |

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