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Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry
February 25, 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.
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Computer Weekly – 13 November 2012: Government commits to open standards by ComputerWeekly.com
November 13, 2012 - (Free Research)
In this week's Computer Weekly, we look at the government's controversial new policy on open standards and what it means for public sector IT. After hurricane Sandy hit New York, we talk to one datacentre operator about how it kept services running. And our latest buyers' guide examines the market for infrastructure on demand. Read the issue now.
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Programmer’s Guide: Using LucidWorks Enterprise to add search to your Web Application by Lucid Works
December 21, 2010 - (Free Research)
This step-by-step guide shows a programmatic approach to working with LucidWorks Enterprise, the search solution from LucidWorks Enterprise built on Apache Solr. We’ll show how to add content, index it, create a web page (with example PHP code) to send search requests and display results, and more.
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HP Warranty & Claims Management for Manufacturing - Solution Overview by Hewlett-Packard Limited
September 07, 2012 - (Free Research)
Outsourcing services from your manufacturing company means you lose control, visibility, and data accuracy. To regain control you need to extend your customer relationship management (CRM) and enterprise resource planning (ERP) systems to users not part of your company. Read this paper to learn how an application can help address these needs.
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A Document Management System Is Only as Good as Its Index by Viking Software Solutions
April 2008 - (Free Research)
In a document management system, an index functions as the means to retrieve documents. Without retrieval capabilities, the content would merely take up space. This paper explains that, given this vital role, companies should give indexi..
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Computer Weekly – 5 March 2013: Planning for a 4G future by ComputerWeekly.com
March 2013 - (Free Research)
In this week's Computer Weekly, now the 4G spectrum auction is over, we look at what happens next for the future of mobile networking. Cloud computing promises to save costs – we examine how to ensure a return on investment. And we report from the RSA conference on how big data is helping tackle cyber security threats. Read the issue now.
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Computer Weekly – 6 November 2012: The business benefits of 4G by ComputerWeekly.com
November 2012 - (Free Research)
In this week's Computer Weekly, as the UK's first 4G mobile network goes live, we examine the benefits for business. IT security suppliers say that cross-industry collaboration is needed – but can they work together? And we take a look at the latest wireless networking technology, known as WiGig. Read the issue now.
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2012 Trends to Watch: Storage by ComputerWeekly.com
February 2012 - (Free Research)
Ovum analyses data growth, big data, disk shortages, public cloud storage, flash memory, and other storage trends.
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Gartner: Two-tier ERP suite strategy - considering your options by ComputerWeekly.com
September 2010 - (Free Research)
Increasing numbers of companies are evaluating a two-tier enterprise resource planning (ERP) strategy; running separate lower-cost regional solutions for small-tomidsize subsidiaries, despite, in many cases, already rolling out a global ERP system.
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Geoffrey Moore on Application Transformation –Part 1 by Hewlett-Packard Company
July 2012 - (Free Research)
This video featuring the insight of Geoffrey Moore, renowned advisor and author, outlines how enterprises have exhausted their efforts retaining and refining their systems of record, while innovative systems of engagement, such as Facebook, Twitter, YouTube and other means of communication and collaboration, still have plenty of potential to offer.
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PocketClock/GPS by Exaktime
While JobClock is designed to be locked down and left at a jobsite 24/7, PocketClock/GPS is a portable solution that is ideal for:
-Crews on the move,
-Multiple cost codes,
-Service and route work
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What's new with Windows Phones by Microsoft
November 2009 - (Free Research)
In this three-part series podcast, hear from an industry expert as he discusses what's new with Windows Phones. Uncover why Windows Phones on Exchange server is the best mix for your enterprise and key advantages of leveraging business applications through Windows Phones.
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Successful Mobile Deployments Require Robust Security by BlackBerry
May 2009 - (Free Research)
Now that mobility has become an integral part of an enterprise's infrastructure, IT must now support and secure these mobile devices. Read this whitepaper to find out the unique security requirements that these mobile devices create and the three components of mobile security protection.
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Successful Mobile Deployments Require Robust Security by Lopez Research
May 2009 - (Free Research)
Now that mobility has become an integral part of an enterprise's infrastructure, IT must now support and secure these mobile devices. Read this whitepaper to find out the unique security requirements that these mobile devices create and the three components of mobile security protection.
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Enabling Enterprise Mobility by Hewlett-Packard Company
April 2013 - (Free Research)
A smart mobilization strategy can improve your business exponentially. Find out how leveraging the right solution can help you increase growth, reach out to new customers, and discover new revenue streams.
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SAP Workforce and Scheduling Optimization Demo by ClickSoftware
August 2009 - (Free Research)
Watch this demo to learn how SAP Workforce and Scheduling Optimization can help offer better customer service, which leads to customer loyalty which ultimately leads to higher profits by allowing you to manage service scheduling and dispatching, support Mobile service operations, schedule service appointments, monitor service operations, and more
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Incorporating Wireless into the Business Continuity Plan by AT&T Corp
October 2010 - (Free Research)
Increasingly WAN-centric enterprises make mobile equipment and services more important for business continuity. To determine the role wireless should play in an organization’s business continuity plan, IT should consider a mix of factors including type of business, physical locations and applications.
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Dell CompleteCare Accidental Damage Service by Dell, Inc.
January 2009 - (Free Research)
Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty.
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Computer Weekly – 27 November 2012: Announcing the most influential people in UK IT by ComputerWeekly.com
November 2012 - (Free Research)
In this week's Computer Weekly, we reveal our annual UKtech50 list of the 50 most influential people in UK IT, and interview the winner, Warren East, CEO of chip design firm ARM. Also in this issue, we conclude our buyer's guide to infrastructure as a service with an in-depth analysis of Microsoft's Azure cloud platform. Read the issue now.
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Mobile Security Strategies by ComputerWeekly.com
November 2012 - (Free Research)
This exclusive report for Computer Weekly members explains the security risks and challenges of using mobile devices in the enterprise.
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