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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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ICBC Builds Cutting-edge Contact Center as Part of their Customer-Centric Strategy by Genesys

December 31, 2012 - (Free Research)
This case study reveals how Canadian insurer ICBC built a flexible, cutting-edge contact center as a key part of its customer-centric strategy, enabling the company to improve routing flexibility, increase customer satisfaction, and more. 
(CASE STUDY) READ ABSTRACT |

Canadian Airport Reaps the Benefits of Truly Unified Communications by Hewlett-Packard Company

June 2007 - (Free Research)
In this case study learn how Halifax International Airport Authority, one of Canada's largest airports, developed and integrated a unified communications solution that created flexibility and efficiency for how their terminal space is utili... 
(WHITE PAPER) READ ABSTRACT |

TrendLabs: Global Threat Trends 1H 2010 by Trend Micro, Inc.

October 2010 - (Free Research)
In this report covering January to June 2010, we examine various cybercrime incidents, the criminal’s use of multiple tools such as botnets, and look at threat trends and activity currently causing, and likely to continue to cause the most pain, cost and disruption to connected users across the world. 
(WHITE PAPER) READ ABSTRACT |

Edmonton Catholic Schools: Catholic school district supports 21st century learning with HP Converged Infrastructure by HP & Intel®

December 2012 - (Free Research)
This brief case study introduces one Canadian school district that offers publicly funded Catholic education to over 34,600 students at 88 schools – deploying a compact, virtualized, high-performance server and storage infrastructure to provide increased capacity and maximum flexibility and to ensure redundancy. 
(CASE STUDY) READ ABSTRACT |

Railroad Carrier Virtualizes SAP on Converged Infrastructure by VCE (E-mail this company)

December 2013 - (Free Research)
In order to realize cost savings and operation efficiencies, rail carrier Canadian Pacific (CP) wanted to move from inefficient outsourced IT services to a private cloud implementation. This brief case study illustrates how CP leveraged a converged infrastructure to virtualize its extensive suite of SAP and other business-critical applications. 
(CASE STUDY) READ ABSTRACT |

Case Study: Helping AIC Cut Daily Backup Window While Saving Money & Staff Time by Quantum Corporation

April 2009 - (Free Research)
Read this customer case study to see how Canadian mutual fund company AIC Ltd. leveraged Quantum's DXi™5500 disk backup solution featuring data deduplication and replication technology in order to drastically reduce backup time as well as cut storage costs and management. 
(CASE STUDY) READ ABSTRACT |

Unified Storage: Capacity Optimization Features andVirtualization Capabilities by IBM

October 2013 - (Free Research)
View this short video to learn how the largest Canadian-based provider of human resources consulting and outsourcing services upgraded and modernized its storage infrastructure using virtualized software defined storage systems designed to consolidate workloads into a single storage system for simplicity of management. 
(WEBCAST) READ ABSTRACT |

Alpha Exchange Improve Performance, Reduces Cost by Migrating to Red Hat Enteprise Linux by Red Hat and HP

April 2013 - (Free Research)
This informative case study describes how a leading Canadian financial group was able to increase performance and reduce costs by migrating to a Linux environment. 
(WHITE PAPER) READ ABSTRACT |

Case Study: London Life Insurance by Pitney Bowes Business Insight

July 2010 - (Free Research)
London Life Insurance needed to move quickly after it acquired Prudential Insurance’s entire Canadian business operations. London Life wanted to welcome its new client base and maintain its reputation for providing superb customer service. Read on to learn how a new document composition solution allowed for keeping pace with its expanding business. 
(CASE STUDY) READ ABSTRACT |

Cisco 850 Series Integrated Services Routers by Cisco Systems, Inc.

The Cisco® 850 Series of secure broadband and wireless routers is part of the Cisco Integrated Services Router portfolio. 
(HARDWARE PRODUCT)

Canucks Sports & Entertainment wins at the storage expansion game by IBM

June 2012 - (Free Research)
This brief case study explores the challenges of unprecedented digital media data growth that a Vancouver, British Columbia, Canada sports & entertainment organization experienced and the implementation of a comprehensive storage solution to alleviate IT headaches. 
(CASE STUDY) READ ABSTRACT |

Leading Insurance, Financial and Banking Services Provider Replaces Citrix with Ericom's Server Based Computing Solution by Ericom Software

May 2008 - (Free Research)
Western Financial group was facing a challenge to provide insurance brokers with remote access from the organization's core insurance application running on Windows terminal Servers, so to overcome this issue they moved on to Ericom. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google

March 2010 - (Free Research)
Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps

January 2011 - (Free Research)
Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Migration from Microsoft Exchange 2007 to Google Apps by Google Apps

November 2010 - (Free Research)
Read this presentation transcript to learn about Delta Hotels and Resorts unique cloud computing strategy encompassing Google Apps and other community-building tools 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

The Role of Session Manager in Applying Features to Calls via Sequenced Applications, Part 1 by Global Knowledge

December 2013 - (Free Research)
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application. 
(WHITE PAPER) READ ABSTRACT |

Avaya Aura Contact Center Database Integration Wizard: Part One, Sending Data by Global Knowledge

June 2013 - (Free Research)
In Part One: Sending Data, of this two-part series on the Avaya Aura Contact Center Database Integration Wizard (DIW), you will see how to integrate the Avaya Aura Contact Center with a backend database management system in order to to capture call information and store it in a database for reporting purposes. 
(WHITE PAPER) READ ABSTRACT |

SOA and BPM: A Process Centric Approach - Part 1 Background and Basic by Oracle Corporation

June 2009 - (Free Research)
In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes - discussed here as Service-Oriented Computing (SOC) as a way of gaining a better view on SOA in relation to BPM. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: The Practical Implementation of BPM & SOA, Part II by Oracle Corporation

June 2009 - (Free Research)
In a process centric approach to SOA and BPM, perspectives of strategy, systems, business and technology can be incorporated in order to achieve successful change in business processes. Discussed here is methodology, best practices and experiences. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Executing Your Strategy 6: Transition by ComputerWeekly.com

February 2014 - (Free Research)
This is the final part of a six part guide which explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Designing Artificial Intelligence for Games (Part 1) by Intel Software Network

June 2009 - (Free Research)
This article begins a four part series that explores the following important AI concepts and how to optimize them to run on today’s cutting edge multi-core processors. 
(WHITE PAPER)

Automation, continuous integration and continuous improvement in Agile ALM -- Part 2 by IBM

November 2011 - (Free Research)
This second part of a two-part expert Q & A digs more deeply into automation skills, build automation, continuous integration, and continuous improvement to processes within application lifecycle management (ALM). 
(EGUIDE) READ ABSTRACT |

Executing Your Strategy 5: Engagement by ComputerWeekly.com

February 2014 - (Free Research)
This is the fifth of a six part guide which explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme. 
(ESSENTIAL GUIDE) READ ABSTRACT |

BPM E-Guide: Part I: The rise of BPM for Process Modeling, Part II: BPMN 2.0: The emerging star of business process modeling by TechTarget

May 2014 - (Free Research)
Process modeling standards have grown more important over time, especially given that businesses have sought tools that could enhance their ability to create models and build systems. Take this 2 min survey to access this expert guide on BPMN's evolution and why BPMN use is increasing and where the standard is likely to be headed. 
(RESOURCE) READ ABSTRACT |

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