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From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc August 2008 - (Free Research) This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program.  (WHITE PAPER) READ ABSTRACT |

Windows Azure Programming Model by Microsoft December 2011 - (Free Research) Read this white paper to learn how the new Windows Azure programming model helps developers create applications that are easier to administer, more available, and more scalable than those built in the traditional Windows Server environment.  (WHITE PAPER) READ ABSTRACT |

SCA: Bringing Modern SOA Programming to Tuxedo by Oracle Corporation March 2010 - (Free Research) This white paper provides an introduction into this new SCA-based programming model for Tuxedo that allows customers to quickly develop and compose SOA-based applications.  (WHITE PAPER) READ ABSTRACT |

How to Answer the CFO-Building the Processes to Manage the Financial Implications of the Channel Programs by SAP AG September 2008 - (Free Research) This paper focuses primarily on one type of popular channel incentive: Channel Marketing Funds. These range from Marketing Development Funds to co-operative funds, depending on the organization and the type of channel partners used.  (WHITE PAPER) READ ABSTRACT |

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation October 2009 - (Free Research) This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base.  (WHITE PAPER) READ ABSTRACT |

Starz Entertainment Joins AT&T Mobile Barcode Charter Program as First TV/Network Member by AT&T Corp November 2011 - (Free Research) This white paper examines a new mobile barcode solution for consumer engagement, which is helping to connect the offline world with the online world.  (WHITE PAPER) READ ABSTRACT |

Three Steps to Progress BPM from Project to Program by IBM August 2011 - (Free Research) This white paper describes how the trend of broader BPM programs has changed what companies need in terms of BPM technology and “know-how.” Continue reading to learn three steps for helping establish a solid foundation for a BPM program that can enable your organization to easily scale its process improvement capability.  (WHITE PAPER) READ ABSTRACT |

A Guide for CIOs: Make Your Mark with Business Transformation by Hewlett-Packard Limited July 2012 - (Free Research) Review this informative white paper to discover the importance of implementing a formal transformation program. Gain insight into 2 business transformation success stories, 9 reasons why you should work with an experienced transformation partner, a simple 5-phase business transformation program, and much more.  (WHITE PAPER) READ ABSTRACT |

The Forrester Wave: Project/Program Portfolio Management, Q4 2012 by Rally Software December 2012 - (Free Research) In this detailed white paper, discover what Forrester experts have to say about the major PPM trends and vendors. Explore key takeaways and findings on everything from business agility to agile development and one-size-fits-all approaches to PPM, as well as detailed breakdowns of vendor strengths and weaknesses.  (WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc. August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.  (WHITE PAPER) READ ABSTRACT |

Incorporating Master Data Governance into Business Processes by SAP America, Inc. August 2011 - (Free Research) This white paper looks at common problems experienced by MDM programs. Inside, learn how coupling MDM with business process management (BPM) can help provide greater governance and success for MDM programs.  (WHITE PAPER) READ ABSTRACT |

Leveraging Workforce Management to Deliver Exceptional Customer Experience by Infor WFM Workbrain August 2011 - (Free Research) Read this white paper for a more in-depth look at workforce management tools and how they can work in concert with retail initiatives to deliver on customer expectations.  (WHITE PAPER) READ ABSTRACT |

Incorporating Master Data Governance into Business Processes by SAP AG September 2011 - (Free Research) This white paper looks at common problems experienced by MDM programs. Inside, learn how coupling MDM with business process management (BPM) can help provide greater governance and success for MDM programs.  (WHITE PAPER) READ ABSTRACT |

Problematic - Unloved - Argumentative (PUA): What is a potentially unwanted app by ESET November 2011 - (Free Research) In this paper, discover what is a Potentially Unwanted Application (PUA) and explore the differences between threats posed by malicious types of software such as computer viruses and worms, and those which are classified as being potentially unwanted.  (WHITE PAPER) READ ABSTRACT |

Strategic Meeting Management: Best Practices for Success: A Tips and Tools Guide to Effective Implementation by StarCite August 2008 - (Free Research) In studying the best practices in strategic meeting management, there's proven evidence that a "managed" meetings program can generate significant and immediate cost savings for corporations of all sizes.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards® by Advent Software, Inc April 2010 - (Free Research) Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid.  (WHITE PAPER)

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS Institute Inc. May 2010 - (Free Research) Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals.  (ANALYST REPORT) READ ABSTRACT |

Implementing a Telecommuting Program by Avaya Inc. January 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Achieve Success in Your Application Security Program by IBM October 2012 - (Free Research) Uncover five steps that will help you build a successful application security program within your enterprise to ensure continual efficiency and protection of your business applications.  (WHITE PAPER) READ ABSTRACT |

Change Management Best Practices for the Engineering and Construction Industry by Oracle Corporation April 2009 - (Free Research) The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects.  (WHITE PAPER) READ ABSTRACT |

MES Harmonization in a Multi-Site, Multi-Country and Multi-Cultural Environment: Case Study of a Plant to Enterprise Solution by Atos Origin January 2010 - (Free Research) This white paper portrays a case study of a MES harmonization program started in 2004 at Akzo Nobel Base Chemicals in Europe. The objective of this program is to harmonize all its chemicals plants on one MES platform. The total program encompasses 13 plants located on 7 production sites in 4 European countries.  (CASE STUDY) READ ABSTRACT |

Program and Project Management Services: Trusted Advisors and Proven Leadership for your SAP® Solutions by SAP America, Inc. September 2010 - (Free Research) This paper explores SAP Project Management Services. Read on to learn how comprehensive project management services from SAP Consulting reduce total cost of ownership, accelerate time to value, and unleash the full potential of SAP investments, whether you’re introducing or upgrading SAP software or rolling out new functionality.  (WHITE PAPER) READ ABSTRACT |

HP Networking Cisco Trade-in Program by Computer Design & Integration LLC May 2011 - (Free Research) This paper discusses a trade-in program provided by HP to help you cost-effectively upgrade your infrastructure. Uncover which products are eligible and how to get started.  (WHITE PAPER) READ ABSTRACT |

LTO-6 Tape Drive Pre-Purchase Program by Spectra Logic Corporation April 2012 - (Free Research) Check out this brief white paper to learn how you can gain access to the first available shipments of tape's upcoming LTO-6 release.  (WHITE PAPER) READ ABSTRACT |

Leaning IT : Applying the Principle of "Pull" to Scale Agile Teams by Rally Software April 2009 - (Free Research) Is your organization ready for this Agile "means to an end" or is Agile adoption inadvertently creating a classic "fix that fails?" Can Agile truly work at the Program level? This white paper is based on actual experiences of professionals who helped steer many of the largest Agile implementations done over the last five years.  (WHITE PAPER) READ ABSTRACT |

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