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Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry

February 25, 2009 - (Free Research)
Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call. 
(CASE STUDY) READ ABSTRACT |

Securing VMware Virtual Infrastructure with Centrify's Identity and Access Management Suite by Centrify Corporation

March 19, 2009 - (Free Research)
This paper gives an overview of the features and benefits of using the Centrify Suite to centralize and automate the management of ESX Server systems to strengthen security and streamline IT operations and management. It provides an overview of VMware administration and then addresses Centrify’s approach to securing administrators. 
(WHITE PAPER) READ ABSTRACT |

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company)

October 2007 - (Free Research)
Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. 
(WHITE PAPER) READ ABSTRACT |

Forrester Report-Enterprises Shift To Smart Process Apps To Engage Customers by Kofax, Inc.

December 2013 - (Free Research)
In this white paper, discover how, within the next five years, a new generation of "smart process apps" will augment – and, in some cases, replace – the heavy packaged apps designed from the inside out that drive customer interaction today. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Security Information and Event Management by Hewlett-Packard Company

May 2012 - (Free Research)
View this helpful white paper to learn more about analyzing security event data in real time for effective threat management. It outlines some of the top vendors who have technologies that are designed to help collect, store, analyze and report log data. 
(WHITE PAPER) READ ABSTRACT |

From Chaos to Order - Winning the Information Management Game by Oracle Corporation

April 2009 - (Free Research)
This paper explores how businesses can capitalize on a free, easy-to-use, rapid web application tool for the Oracle Database that will help consolidate personal databases, spreadsheets, and other data to create a single point of truth for everyone in the company. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Security Information and Event Management by Hewlett-Packard Limited

September 2012 - (Free Research)
View this helpful white paper to learn more about analyzing security event data in real time for effective threat management. It outlines some of the top vendors who have technologies that are designed to help collect, store, analyze and report log data. 
(WHITE PAPER) READ ABSTRACT |

Web Filtering: An Essential Part of a Consolidated Security System by Fortinet, Inc.

July 2011 - (Free Research)
In spite of the billions of dollars invested in security, web-borne threats are still on the rise. Enterprises need a security system that can enforce granular web access policies on all devices used to access the web from inside and outside the network perimeter. 
(WHITE PAPER) READ ABSTRACT |

webMethods Optimize for Process by SoftwareAG Inc., USA

February 2009 - (Free Research)
webMethods Optimize for Process facilitates real-time insight into key business process activities, providing business managers with the actionable information they need to make informed decisions and quickly address problems. 
(DATA SHEET) READ ABSTRACT |

A Guide to Effectively Managing Enterprise Wi-Fi Networks by Motorola, Inc.

September 2007 - (Free Research)
In order to avoid making WLAN administration a full-time headache, IT administrators who are deploying or extending enterprise WLANs must make sure that RF management is not an afterthought, but a priority. This paper will show you how to d... 
(WHITE PAPER) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya

December 2010 - (Free Research)
Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Silver Tail Systems by RSA, The Security Division of EMC

August 2012 - (Free Research)
In this in-depth white paper, Forrester Consulting examines the total economic impact that enterprises may realize by deploying Silver Tail Systems Forensics software. 
(WHITE PAPER) READ ABSTRACT |

Improving Order-To-Cash Cycle by Wipro Technologies

January 2009 - (Free Research)
Order to Cash cycle--the sequential steps from acquisition of a customer's order up to the customer's money reaching the operator's bank account represents the financial lifeblood of any communications company. 
(WHITE PAPER) READ ABSTRACT |

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge

December 2008 - (Free Research)
This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK). 
(WHITE PAPER) READ ABSTRACT |

Mobile Security Solutions: Securing & Leveraging Mobile Devices by Entrust, Inc.

July 2012 - (Free Research)
This white paper explains how Entrust's software tool-kit can strengthen the security of mobile banking or transaction-based applications. Protect consumers with a multi-layered approach that secures all valuable information. 
(WHITE PAPER) READ ABSTRACT |

Securing Virtualized Environments and Accelerating Cloud Computing by CA Technologies.

June 2010 - (Free Research)
There is no question that virtualization offers compelling tangible benefits for an IT organization. Virtualization is inevitable, and cloud computing is a new opportunity. Read this paper to learn about virtualization security, the CA Technologies Access Control (AC) solution, and how to accelerate cloud computing. 
(WHITE PAPER) READ ABSTRACT |

Securing Virtualised Environments and Accelerating Cloud Computing by CA Technologies

May 2010 - (Free Research)
There is no question that virtualisation offers compelling tangible benefits for an IT organisation. Virtualisation is inevitable, and cloud computing is a new opportunity. Read this paper to learn about virtualisation security, the CA Access Control (AC) solution, and how to accelerate cloud computing. 
(WHITE PAPER) READ ABSTRACT |

BYOD and Beyond: How To Turn BYOD into Productivity by Aerohive Networks

July 2012 - (Free Research)
This paper outlines the connectivity and productivity requirements you need to ensure your network is truly prepared to handle the onslaught of today's mobile devices. Read on to learn details on the necessary access, authentication and security options as well as the features required to ensure your network is ready to make every device compliant. 
(WHITE PAPER) READ ABSTRACT |

Project Management Network Diagram: A Tool for Understanding the PM Life Cycle by Global Knowledge Network, Inc.

December 2005 - (Free Research)
This white paper will help you better understand the Project Management Life Cycle by introducing the Project Management Network Diagram (PM Network Diagram) from Global Knowledge. This diagram provides a visual illustration of the life cycle and can help you prepare for the PMP exam. 
(WHITE PAPER) READ ABSTRACT |

Business Activity Monitoring: Process Control for the Enterprise by SL Corporation

May 2008 - (Free Research)
This whitepaper discusses how lessons can be taken from traditional process monitoring applications and applied in today's more complex multi-dimensional environments. 
(WHITE PAPER) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit. 
(SOFTWARE PRODUCT)

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution by Polycom, Inc.

August 2010 - (Free Research)
This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. 
(WHITE PAPER) READ ABSTRACT |

Enterprises Reap the Rewards of Modernizing Their ERP Systems - IDC Research by SAP America, Inc.

August 2008 - (Free Research)
This white paper outlines strategies for organizations considering upgrading or replacing their enterprise resource planning systems in order to handle business growth, streamline internal processes, and leverage technology innovation. 
(WHITE PAPER) READ ABSTRACT |

Playtech Case Study - HP monitoring tools deliver game-changing uptime by Hewlett-Packard Company

November 2013 - (Free Research)
Monitoring tools are often used today in order to view the true impact of events. Access this case study white paper that explains how Playtech, a gaming software company, relies on monitoring tools to ensure uninterrupted, high quality service. 
(WHITE PAPER) READ ABSTRACT |

Designed to Manage Lean Principles by Epicor Software Corporation

September 2008 - (Free Research)
Manufacturers will continue to leverage technology to stay competitive. Read this paper to learn how with the Vantage fully integrated enterprise solution, you will be prepared to meet the challenges of today's market place-becoming lean to do so 
(WHITE PAPER) READ ABSTRACT |

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