Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Converged Video Network Security by Alcatel-Lucent August 2008 - (Free Research) Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.  (WHITE PAPER) READ ABSTRACT |

Using Voice over IP (VoIP) in Mobile Networks by Global Knowledge June 2011 - (Free Research) While the technology that supports VoIP has been present since the mid-1990s, the ability to quickly alternate between VoIP and circuit-switched networks has come into prominence in the last few years. Access this white paper for a full history and overview of the current mobile communications landscape.  (WHITE PAPER) READ ABSTRACT |

Heading for convergence by Dell, Inc. and Intel® September 2012 - (Free Research) Access this exclusive source to learn how your business can increase efficiency in you data center using converged infrastructures.  (WHITE PAPER) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge August 2009 - (Free Research) In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.  (WHITE PAPER) READ ABSTRACT |

SMB Communications Study: Uncovering the hidden cost of communications barriers and latency by Siemens Enterprise Communications December 2010 - (Free Research) The follwing white paper outlines the findings of a study sponsored by Siemens Enterprise Communications and prepared by SIS International Research. It discusses and quantifies the hidden cost of communications barriers and latency that small and medium sized business.  (WHITE PAPER) READ ABSTRACT |

Increasing Competitiveness and Reducing Costs in Today's Economy by Microsoft Corporation India Pvt Ltd November 2009 - (Free Research) This paper outlines the Microsoft Business Productivity Online Suite, illustrates its relevance to small and midsized business customers, and provides the resources to help you evaluate how your business might benefit from the service.  (WHITE PAPER) READ ABSTRACT |

Cisco Telepresence Zones by Global Knowledge April 2013 - (Free Research) The concept of zones in Cisco TelePresence products is confusing to many people; but this white paper should clear up some of the confusion.  (WHITE PAPER) READ ABSTRACT |

Password Change Service - Avaya CallPilot by Global Knowledge March 2013 - (Free Research) Administrators spend a lot of their time simply resetting passwords for users who have gotten locked out of their mailboxes because they forgot their password. This white paper shows an administrator how to set up and utilize Password Reset Service, introduced with CallPilot Release 5.  (WHITE PAPER) READ ABSTRACT |

IP Version 6 Address Types by Global Knowledge December 2012 - (Free Research) There are a number of different types of addresses in IPv6. This white paper examines addressing classifications in detail and outline their functions within the context of the protocol.  (WHITE PAPER) READ ABSTRACT |

IT Roles Facing Extinction by Global Knowledge July 2012 - (Free Research) This essential white paper details which IT roles are most in jeopardy as organizations continue to take advantage of key technologies such as the cloud and virtualization, and outsource less specialized tasks to decrease management overhead. Plus, examine how IT professionals can best position themselves and their companies for the future.  (WHITE PAPER) READ ABSTRACT |

Introduction to Negotiation: A Primer for "Getting to Yes" by Global Knowledge January 2011 - (Free Research) This white paper focuses primarily on the negotiation process, different negotiation styles, and the various elements of communication that affect the outcome. When all is said and done, negotiation is the art and science of convincing the other party that your best outcome is good for them.  (WHITE PAPER) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications September 2010 - (Free Research) In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution.  (WHITE PAPER) READ ABSTRACT |

Gartner Report: Dell's Data Center Strategy: From Chassis to Fabric-Based System by Dell, Inc. and Intel® June 2012 - (Free Research) This resource details a fabric-based infrastructure solution that optimizes data center efficiency and agility. Uncover the impacts and recommendations when considering a converged infrastructure strategy for your IT environment.  (WHITE PAPER) READ ABSTRACT |

Exchange Server 2007: What to Expect by Global Knowledge January 2006 - (Free Research) Microsoft Exchange Server 2007 has been designed to meet the tough challenges for a corporate communication solution and provides a rich feature set that users can access through a variety of different interfaces and devices.  (WHITE PAPER) READ ABSTRACT |

Role-Based Access Control in Avaya Aura by Global Knowledge March 2013 - (Free Research) Take an in-depth look at how to improve role-based access control and review the process for creating and assigning new user-roles on this advanced communications systems management tool. Learn more about how it can help enhance collaboration in your enterprise today.  (WHITE PAPER) READ ABSTRACT |

Unifying Avaya Aura Messaging by Global Knowledge March 2013 - (Free Research) Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike.  (WHITE PAPER) READ ABSTRACT |

IPO 8.1 Brings Significant Changes to the IP Office Communication Solution by Global Knowledge July 1967 - (Free Research) Access this exclusive resource to learn how your enterprise can take advantage of server space for up to 1000 users on a single site.  (WHITE PAPER) READ ABSTRACT |

The Proven Financial Benefits of SIP Trunk Consolidation by Siemens Enterprise Communications January 2011 - (Free Research) Siemens Enterprise Communications continues to lead the evolution of real-time unified communications by delivering innovative and customer-centric solutions with measurable financial benefits, and has proven both the technology and the savings for customers.  (WHITE PAPER) READ ABSTRACT |

Vibrant Conversations: Unleash the Potential of Your Virtual Teams by Siemens Enterprise Communications April 2013 - (Free Research) Read this white paper that presents the Vibrant Conversations solution that will enhance your virtual team's performance, instead of hindering collaboration and productivity like many disparate communications tools in the market.  (WHITE PAPER) READ ABSTRACT |

Top 10 reasons customers choose Siemens Enterprise Communications to help transform their business by Siemens Enterprise Communications April 2013 - (Free Research) This white paper presents the top ten reasons why your peers chose a particular enterprise communications provider to meet their unique and changing communications needs.  (WHITE PAPER) READ ABSTRACT |

Enabling Next-Generation Mobile Broadband Services by LSI Corporation November 2008 - (Free Research) This white paper explains the broadband services that mobile carriers are beginning to add to their product lineup fall into six different categories.  (WHITE PAPER) READ ABSTRACT |

Virtualizing Your Cisco Unified Communications with Cisco UCS by Global Knowledge April 2011 - (Free Research) This white paper highlights the advantages of virtualizing your Cisco Unified Communications using the Cisco Unified Computing System (UCS).  (WHITE PAPER) READ ABSTRACT |

Getting Started with Master Data Services by Global Knowledge February 2011 - (Free Research) This white paper highlights the new Master Data Services feature. This enhancement allows an organization to create a Master Data Hub that provides a “single source of truth” for the enterprise’s numerous data entities and hierarchies.  (WHITE PAPER) READ ABSTRACT |

The Changing Face of Exchange E-Mail Management by Azaleos Corporation September 2008 - (Free Research) This paper outlines the 15 key areas to evaluate as part of any Exchange monitoring and management solution and provides an overall rating for efficiency, aptitude and achievement that each of the various Exchange Server management models offers.  (WHITE PAPER) READ ABSTRACT |

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