Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Oracle Data Integrator Enterprise Edition, A Technical Overview by Oracle Corporation UK Ltd February 28, 2009 - (Free Research) This white paper provides a technical overview of a data integration tool that meets the performance, flexibility, productivity, modularity and hot-pluggability requirements of an integration platform.  (WHITE PAPER) READ ABSTRACT |

vSphere Storage Appliance Technical White Paper by VMware, Inc. August 24, 2011 - (Free Research) This technical white paper covers the vSphere® Storage Appliance (VSA) architecture, deployment of a VSA cluster, and basic monitoring and management.  Discover that VSA is resilient and easy to deploy, while enabling you to use advanced vSphere features like vSphere HA, vMotion®, and vSphere DRS.  (WHITE PAPER) READ ABSTRACT |

Service Please: Five Tips for Easy, Affordable Tech Support by Cisco Systems, Inc. January 21, 2011 - (Free Research) A dark secret of investing in technology is the substantial cost of not doing the technical support well. You may increase productivity and profits simply by adopting a new strategy for network maintenance and troubleshooting. Read on to learn how three small businesses get technical support that brings them peace of mind at an affordable price.  (WHITE PAPER) READ ABSTRACT |

JBoss Enterprise Middleware, by Red Hat: Technical Support Services Leader by Red Hat November 01, 2011 - (Free Research) This white paper discusses the features of JBoss Enterprise Middleware and highlights technical and customer support as the key characteristic that sets this middleware apart from the competition.  (WHITE PAPER) READ ABSTRACT |

Technical White Paper: Secure Mobile Workflows by Good Technology December 31, 2012 - (Free Research) Help your workforce stay productive on the go—without compromising data or privacy—with this technical white paper. Walk through a sample workflow and see how to ensure data security in transport and at rest.  (WHITE PAPER) READ ABSTRACT |

Linux Related Technical Support Study by SUSE August 01, 2010 - (Free Research) When it comes to technical support services, not all Linux offerings are created equal. This white paper evaluates three leading Linux vendors on several critical support capabilities, including ease of access to services, knowledge and expertise, and speed and effectiveness of resolution.  (WHITE PAPER) READ ABSTRACT |

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 29, 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.  (WHITE PAPER) READ ABSTRACT |

Data Deduplication Background: A Technical White Paper by Quantum Corporation May 07, 2010 - (Free Research) This technical white paper takes an in-depth look at data deduplication. Read on to develop a better understanding of what this technology does, how it does it, and why it is becomes such a popular tool among organizations looking to manage storage more efficiently.  (TECHNICAL ARTICLE) READ ABSTRACT |

Proactive technical support: the overlooked essential in business resilience: Combine hardware and software technical support with business continuity and disaster recovery plans by IBM October 25, 2011 - (Free Research) Read this white paper and discover how IBM tech support solutions fit into every good resiliency plan and what to look for in a good business resilience vendor.  (WHITE PAPER) READ ABSTRACT |

BusinessObjects Edge Series - Technical White Paper by Business Objects June 2008 - (Free Research) This paper provides a technical overview of BusinessObject Edge Series-the end-to-end business intelligence (BI) solution for growing organizations. Learn how to take advantage of extensive BI capabilities to empower your end users and decision-makers  (WHITE PAPER) READ ABSTRACT |

Technical Overview of McAfee Real-Time Database Monitoring, Auditing, and Intrusion Prevention by McAfee, Inc. November 2011 - (Free Research) While databases are the warehouses of the most valuable information assets in the enterprise, many organizations today do poorly to protect them. In this paper, discover how to protect your database and data assets with McAfee Database Security Solution, a multi-tiered solution that can help defend against threats and eliminate vulnerabilities.    (WHITE PAPER) READ ABSTRACT |

Rational Asset Manager Made Practical by IBM November 2008 - (Free Research) The eKit includes demos on how Rational Asset Manager tracks and audits your assets in order to utilize them for reuse.  (WHITE PAPER) READ ABSTRACT |

Oracle Business Intelligence Foundation Suite by Oracle Corporation January 2011 - (Free Research) This paper is written for BI technical professionals and provides an in-depth overview of the Oracle BI Foundation Suite functional capabilities and technical architecture.  (WHITE PAPER) READ ABSTRACT |

Information Governance Perspectives from RSD: E-mail Archiving by RSD August 2009 - (Free Research) With the ever increasing compliance regulations in terms of E-mail archiving, It becomes clear that E-mail archiving is an information governance imperative. This paper presents the 3 technical challenges which should be understood when evaluating email archiving solutions  (WHITE PAPER) READ ABSTRACT |

Oracle Business Intelligence Foundation Suite by Oracle Corporation UK Ltd January 2011 - (Free Research) This paper is written for BI technical professionals and provides an in-depth overview of the Oracle BI Foundation Suite functional capabilities and technical architecture.  (WHITE PAPER)

Consolidating Oracle E-Business Suite on Oracle’s SPARC SuperCluster Technical Whitepaper by Oracle Corporation December 2012 - (Free Research) This white paper describes the deployment of Oracle E-Business Suite on SPARC SuperCluster which addresses these concerns by providing an innovative way to accelerate deployment and reduce operational costs throughout the Oracle E-Business Suite lifecycle.  (WHITE PAPER) READ ABSTRACT |

SDL Tridion Technical White Paper by SDL Web Content Management Solutions Division April 2011 - (Free Research) This white paper describes how SDL Tridion architecture and technological choices help organizations achieve their business goals. This paper describes technology options for website deployment, SDL Tridion in an enterprise enviorment, and the main components of SDL architecture.  (WHITE PAPER) READ ABSTRACT |

Data Deduplication Background: A Technical White Paper by Quantum Corporation March 2011 - (Free Research) The purpose of data deduplication is to increase the amount of information that can be stored on disk arrays and to increase the effective amount of data that can be transmitted over networks. Read this white paper from Quantum Corporation to learn more about data deduplication today.  (WHITE PAPER) READ ABSTRACT |

Equip technical staff with business expertise to get ahead by ComputerWeekly.com December 2010 - (Free Research) As outsourcing, global commerce and constantly improving technologycontinue to change the business world, specialized professionals like scientists,engineers and information technology (IT) workers are increasingly beingasked to take on more business-oriented tasks.  (WHITE PAPER) READ ABSTRACT |

Comparing HP-UX 11i v3 and Linux for Hosting Critical Workloads by HP & Intel® February 2011 - (Free Research) This white paper presents a technical comparison of HP-UX 11i v3, Red Hat Enterprise Linux 5 (RHEL 5), and SUSE Linux Enterprise Server 11 (SLES 11) operating systems, focusing on their functional capabilities in terms of scalability, virtualization, reliability, and security.  (WHITE PAPER) READ ABSTRACT |

Migrating Oracle Application Setups – The Stat Way by Quest Software, now a part of Dell May 2012 - (Free Research) Changes to your Oracle E-Business Suite applications directly affect your company. Therefore, having an effective change management and version control process is critical. In this paper, see how an impossible task – versioning and managing Oracle setup object with third-party tools – is now a reality.  (WHITE PAPER) READ ABSTRACT |

Safeguard the Implementation of New Technology: Reduce Implementation Risk and Optimize Performance by SAP America, Inc. September 2010 - (Free Research) Organizations have increasingly complex software, interface, and IT landscapes. This paper explains how the SAP Safeguarding for Integration Validation portfolio of services offers the process, tools, and expertise you need to reduce the technical risk and cost associated with implementing new software solutions.  (WHITE PAPER) READ ABSTRACT |

Data Sheet: Oracle Java Cloud Service by Oracle Corporation UK Ltd December 2012 - (Free Research) Read this white paper to discover an alternative strategy that lets you reap all the benefits of the cloud without the technical headaches typically associated with Platform as a Service (PaaS) development.  (WHITE PAPER)

Navigating Backup and Recovery in VMware Environments - Technical White Paper by HP July 2011 - (Free Research) This white paper explores the problems faced by IT administrators when managing the physical and VMware virtual infrastructure, and shows how HP Data Protector simplifies backup and recovery.  (WHITE PAPER) READ ABSTRACT |

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game by Innotas September 2009 - (Free Research) IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance.  (WHITE PAPER) READ ABSTRACT |

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