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Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM

March 31, 2011 - (Free Research)
In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 
(ANALYST BRIEF) READ ABSTRACT |

Consumer Web Portals: Platforms at Significant Security Risk by EMC Corporation

December 31, 2013 - (Free Research)
This profile of business-to-consumer (B2C) security decision-makers in the financial services, healthcare, government, and online merchant sectors evaluates security around consumer portals based on market data and a custom study of the same audience. 
(WHITE PAPER) READ ABSTRACT |

Geoffrey Moore on Application Transformation –Part 2 by Hewlett-Packard Company

July 05, 2012 - (Free Research)
Watch this video featuring renowned author and venture capitalist Geoffrey Moore as he discusses the future of enterprise IT and specifically how your application strategy can take full advantage of the latest tools and technology from mobile, the cloud, social media and more. 
(WEBCAST) READ ABSTRACT |

Consumer Web Portals: Platforms At Significant Security Risk by RSA, The Security Division of EMC

December 31, 2013 - (Free Research)
These survey results show just how badly affected some organizations were due to weak authentication, authorization, and fraud detection strategies. Click through to learn why a strong security posture is a must. 
(WHITE PAPER) READ ABSTRACT |

Put your business in motion. Become a mobile enterprise. by IBM

April 30, 2013 - (Free Research)
Forward-thinking companies realize that in order to improve customer experience and business performance, they need to make their services, products, and strategies available to the mobile consumer at all times. In this helpful resource, learn how to overcome some of the most common challenges surrounding mobile engagement. 
(WHITE PAPER) READ ABSTRACT |

Service. Smarter. Redefining commerce in the age of the customer by IBM

May 01, 2012 - (Free Research)
Access this white paper to discover how a better, smarter approach to commerce can eliminate the potential for unhappy customers and improve your reputation and brand. In today’s highly competitive marketplace, ensuring your customers are satisfied with your services is worth the extra effort. 
(WHITE PAPER) READ ABSTRACT |

Importance of Information Governance for Records Managers by RSD

April 14, 2014 - (Free Research)
The following white paper explores the importance of information governance for records managers today. Uncover a solution to today's information governance needs and how a successful initiative can minimize risk, improve the value of information, and more. 
(WHITE PAPER) READ ABSTRACT |

Importance of Information Governance for General Counsel and Legal Operations by RSD

April 11, 2014 - (Free Research)
The following white paper explores the importance of information governance, particularly in the realm of general counsel and legal operations. Learn how to grow from reactive to proactive governance, better manage laws and regulations, reduce cost, and more. 
(WHITE PAPER) READ ABSTRACT |

Importance of Information Governance for IT Professionals by RSD

April 11, 2014 - (Free Research)
The following white paper explores the importance of information governance in today's market and provides a technology recommendation designed to keep the records you need to grow your business while safely disposing of unnecessary records, reducing storage costs, minimizing audits, and more. 
(WHITE PAPER) READ ABSTRACT |

Importance of Information Governance for Business Users by RSD

April 11, 2014 - (Free Research)
The following white paper explores the importance of information governance of business users and provides technology recommendations that can meet with the compliance and data needs of today's market. 
(WHITE PAPER) READ ABSTRACT |

Who's Got the Talent? Build an A-List Backup Team by Iron Mountain

February 29, 2012 - (Free Research)
The key to a successful disaster recovery strategy is planning. Read this white paper to learn about the importance of being proactive about potential problems, discover how you can properly rehearse for disaster and understand the importance of knowing who's in charge of what when the time comes. Read on for more. 
(WHITE PAPER) READ ABSTRACT |

The Importance of Continuity in Office 365 Environments by Mimecast

August 06, 2013 - (Free Research)
Email is essential for communications, collaboration and content sharing, and it must remain available as close to 100% of the time as possible for your employees to be productive. This white paper focuses on the importance of continuity for the popular cloud-based email platform, Microsoft Office 365. 
(WHITE PAPER) READ ABSTRACT |

Analytics To Optimize Marketing Performance – Tools Can Help Marketers Make Better Decisions by IBM

February 07, 2014 - (Free Research)
Access the following white paper to uncover the importance of marketing analytics in today's data-driven society. Discover how to enable better action on analytics, optimize marketing techniques, and much more. 
(WHITE PAPER) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Over-the-Top Video: First to Scale Wins by ComputerWeekly.com

October 12, 2012 - (Free Research)
This report from Arthur D Little assess the impact of video services focusing on professional long-form content, such as Hulu, Lovefilm and Netflix. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Smart phone, smarter service. by ComputerWeekly.com

August 24, 2012 - (Free Research)
Quocirca analysts, Rob Bamforth and Clive Longbottom, offer advice to businesses on exploiting smart phones as a channel to reach customers and clients. 
(ANALYST REPORT) READ ABSTRACT |

Gartner: CIO checklist for next-generation mobile strategies by ComputerWeekly.com

July 31, 2012 - (Free Research)
This article by Gartner analysts provides CIOs with a checklist of guidelines and questions to help businesses make the most out of the next generation mobile technology. 
(ANALYST BRIEF) READ ABSTRACT |

Euro crisis: Key questions CEOs and CIOs should ask each other by ComputerWeekly.com

April 02, 2012 - (Free Research)
With a potential economic crisis looming in the Eurozone, Gartner offers a checklist of questions that CIOs and CEOs should ask each other. 
(ANALYST BRIEF) READ ABSTRACT |

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com

September 05, 2011 - (Free Research)
Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs. 
(IT BRIEFING) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com

October 05, 2011 - (Free Research)
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Learn to Implement a Metadata Management Initiative by ASG Software Solutions

July 15, 2011 - (Free Research)
This white paper covers the role of metadata management in the implementation of content management initiatives. 
(EGUIDE) READ ABSTRACT |

Data Risk Management Solutions by IBM Software Group

May 01, 2007 - (Free Research)
This white paper details the benefits of effectively calculating and quantifying risk to data within an organization, highlighting a holistic approach to monitoring, measuring and managing data risk and compliance. 
(WHITE PAPER)

BI forward: A full view of your business by IBM

November 15, 2013 - (Free Research)
The following white paper outlines the importance of having a 360 degree view of your entire organization and more importantly what you can do to gain one. Learn the advantages of this BI solution and how when coupled with predictive analysis, it may very well be the all-inclusive solution to higher competitive value. 
(WHITE PAPER) READ ABSTRACT |

Uncovering assessment response bias by IBM

November 04, 2013 - (Free Research)
The following white paper details the importance of being able to evaluate nearly every aspect of a potential candidate and most importantly, how to do so. 
(WHITE PAPER) READ ABSTRACT |

Data Quality: The Foundation of Operational Effectiveness by Pitney Bowes Group 1 Software

September 13, 2011 - (Free Research)
This white paper discusses the importance of data quality operations and how to successfully implement a data quality strategy into your organization. 
(WHITE PAPER) READ ABSTRACT |

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