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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com

January 04, 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations. 
(IT BRIEFING) READ ABSTRACT |

DataFlux Positioned in Leaders Quadrant of the 2010 Magic Quadrant for Data Quality Tools by DataFlux Corporation

July 29, 2010 - (Free Research)
DataFlux was recently positioned by Gartner, Inc. in the Leaders Quadrant of its 2010 “Magic Quadrant for Data Quality Tools” report. Gartner’s Magic Quadrants evaluate vendors within a particular technology market based on their completeness of vision and ability to execute. Use this Magic Quadrant to understand the data quality tools market. 
(ANALYST REPORT) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor

November 2008 - (Free Research)
This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com

May 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM

February 2012 - (Free Research)
This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years. 
(EGUIDE) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM

February 2012 - (Free Research)
This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 
(EGUIDE) READ ABSTRACT |

Size DOES Matter - When Choosing the Right ERP Solution by Xperia

May 2006 - (Free Research)
In regards to Enterprise Resource Planning, customer-supplier relationships are more important for small-to-medium manufacturers than large ones, because small-to-medium manufacturers tend to have few IT resources, and rely more on the software supplier. 
(WHITE PAPER) READ ABSTRACT |

Social, Mobile, and Analytics to Push CRM Through 2015 by IBM

March 2014 - (Free Research)
In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now. 
(EGUIDE) READ ABSTRACT |

Gartner Magic Quadrant reveals fragmented social CRM market by Infor CRM

February 2012 - (Free Research)
This tip guide provides you with Gartner's expert insights into this fragmented social CRM market and predictions for the future of social CRM from their 2011 Magic Quadrant for Social CRM. 
(EGUIDE) READ ABSTRACT |

eBook: Gartner CRM Strategy Tips: 7 Key Ways to Improve the Customer Experience by Oracle Corporation

January 2009 - (Free Research)
Read this E-Book and explore Gartner's 7 key initiatives for enhancing the customer experience as well as 7 steps for adjusting your customer-facing business processes and establishing a more customer-centric strategy. 
(EBOOK) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.

The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. 
(HARDWARE PRODUCT)

Dataquest Insight: Oracle and SAP Approach the Small and Midsize Business Application Market via Different Product and Channel Approaches by Oracle Corporation

December 2008 - (Free Research)
In this report, Gartner analyzes Oracle's and SAP's recent moves with respect to small and midsize business application products and channels and what they mean for company ecosystems. 
(WHITE PAPER) READ ABSTRACT |

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.

March 2012 - (Free Research)
This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market. 
(EGUIDE) READ ABSTRACT |

Stimulus eBook by SAP America, Inc.

August 2009 - (Free Research)
THE STIMULUS PACKAGE. Learn what the stimulus package means for growing businesses. Download now. 
(EBOOK) READ ABSTRACT |

Gartner: Context-aware computing by ComputerWeekly.com

June 2012 - (Free Research)
Gartner analysts, William Clark, David W Cearley and Avivah Litan, explain how business can exploit context-aware computing and social media. 
(ANALYST BRIEF) READ ABSTRACT |

VIPRE Takes A Bite Out Of Bloatware by Sunbelt Software

July 2009 - (Free Research)
Sunbelt Software's new VIPRE Enterprise package is ideally suited to combating legacy and new blended malware threats from traditional viruses to the newest spam and Trojans. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Web Content Management by SDL Web Content Management Solutions Division

September 2010 - (Free Research)
This Magic Quadrant will help CIOs and business and IT leaders that are analyzing their Web strategies to assess whether they have the right Web Content Management offering to support them. Use this Magic Quadrant to understand the fresh vitality in the WCM market and how Gartner rates the leading vendors and their packaged products. 
(WHITE PAPER) READ ABSTRACT |

Is Your CRM Solution Keeping Up with the Times? by Oracle Corporation

December 2011 - (Free Research)
In this white paper, IT Business Edge explains the key business and technology factors to consider in deciding whether and when to upgrade your CRM system, including the Software-as-a-Service (SaaS) factor. 
(WHITE PAPER) READ ABSTRACT |

Keys for successful social and digital CRM initiatives by Oracle Corporation UK Ltd

December 2013 - (Free Research)
In this expert e-guide, SearchCRM.com's Albert McKeon sits down with Gartner analyst Adam Sarner as he reveals the keys for an effective social CRM initiative. Also inside, find a real-world example of a successful digital CRM adoption at Walt Disney World. 
(EGUIDE) READ ABSTRACT |

SearchCRM.com Solution Spotlight: Social media driving CRM strategies by IBM

February 2014 - (Free Research)
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc. 
(EGUIDE) READ ABSTRACT |

E-Book: CRM Trends and Tips for 2010 - Doing More With Less by IBM

December 2010 - (Free Research)
In this e-book, find out how to make the most of the systems and budget you do have, with expert advice from leading analysts at Gartner and Forrester. Continue reading to learn CRM trends and tips and learn how to do more with less. 
(EBOOK) READ ABSTRACT |

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation

September 2008 - (Free Research)
This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system. 
(WHITE PAPER) READ ABSTRACT |

Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects

August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner. 
(WHITE PAPER) READ ABSTRACT |

Forrester Report-Enterprises Shift To Smart Process Apps To Engage Customers by Kofax, Inc.

December 2013 - (Free Research)
In this white paper, discover how, within the next five years, a new generation of "smart process apps" will augment – and, in some cases, replace – the heavy packaged apps designed from the inside out that drive customer interaction today. 
(WHITE PAPER) READ ABSTRACT |

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