Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. 

Electronic ticketing or e-ticketing is a recent development in the transport industry designed to eliminate the need for paper based ticketing and to facilitate the check-in procedures at airports and train stations. 

This paper examines the benefits of Managed Services using the GFI Building Blocks program. 

Financial services organizations strive to retain existing customers and attract new ones, many are introducing new, enhanced services over the Web. Ensure you are providing the best possible experience by focusing your SLM processes on the end user. 

In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now. 

LogRhythm has extensive experience in helping organizations improve their overall security and compliance posture while reducing costs, it automatically performs the first level of log analysis and also ensures you to meet your reporting requirements. 

With XP support sunsetting, customers are concerned about data migration, hardware limitations, compatibility and integration of existing applications and licensing issues associated with upgrading to Windows 7. 

In this week’s Computer Weekly, we mark the 10th anniversary of Microsoft’s Bill Gates announcing the Trustworthy Computing initiative, and ask if it has made IT more secure. We look at what Oracle’s latest developments mean for its software users running rivals’ servers, and conclude our Buyer’s Guide to IT consumerisation. Download the issue now. 

Today's businesses must operate in a drastically changing environment. Forrester found most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester survey. 

This white paper considers the potential of exploiting existing data held by organizations in such a way that it can be used to generate increased revenue. It considers the issues facing organizations in terms of the quality of their master data, as well as making recommendations to achieve improved revenue management.