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Dynamic Business Process Management for Communications Service Providers by IBM April 21, 2010 - (Free Research) In today’s demanding environment, communications service providers across all lines of business are struggling to increase their business agility to remain competitive. This paper explores how companies are achieving agility by adopting dynamic business process management (BPM) with telecommunications industry standards. Read on to learn more.  (WHITE PAPER) READ ABSTRACT |

IBM Service Management for Communication Service Providers by IBM October 22, 2010 - (Free Research) This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.  (DEMO) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Next-Generation Managed Services: The Key to Business Transformation by Alcatel-Lucent August 19, 2010 - (Free Research) This paper will address various transformational managed services business model options such as Managed Infrastructure, Managed End to End Services Operations and Full Outsourcing (Virtual Telco), and how they help Communications Service Provider achieve not only cost transformation but also business transformation.  (WHITE PAPER) READ ABSTRACT |

Accelerating Revenue through Carrier Ethernet Service Differentiation by InfoVista Corporation November 22, 2011 - (Free Research) Many CSPs are looking towards Carrier Ethernet services – a way to more rapidly and efficiently deliver the bandwidth requirements and service requirements. If not properly managed, however, operating costs could end up increasing instead of being cost-effective.  (WHITE PAPER) READ ABSTRACT |

JDSU with Infobright: Ensuring the Highest Quality of Service to World’s Largest Communication Service ProvidersRelease 12.1 by Infobright, Inc. October 27, 2011 - (Free Research) Chuck Gruber, Principal Architect, JDSU and Graham Toppin, Vice President of Engineering, Infobright led an information-packed webinar to on how JDSU is leveraging Infobright's analytic database to troubleshoot the largest networks in the world. If you missed it, read this presentation transcript to get caught up.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc. April 27, 2009 - (Free Research) For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services.  (WHITE PAPER) READ ABSTRACT |

The Critical Role of the Network in Supporting Cloud-Based Solutions by Cisco Systems, Inc. November 23, 2011 - (Free Research) This paper focuses on how a communication service provider (CSP) can leverage the investment it has made in deploying a next generation network (NGN) to capitalize on the growing market for Software-as-as-Service (SaaS) solutions.  (WHITE PAPER) READ ABSTRACT |

IP Centrex vs. Hosted Unified Communications for MSPs by Cisco Systems, Inc. March 08, 2011 - (Free Research) How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX  solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: How to Deploy and Manage a Superior IP Voice Network by AudioCodes and BroadSoft January 22, 2010 - (Free Research) Learn how BroadSoft and AudioCodes have tackled the critical concerns making it possible for carriers of all sizes to be a success in delivering and managing a superior, cost effective IP voice network that is simple to deploy.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

HP Enterprise Services eZine: IndustryEdge - Communications Issue by Hewlett-Packard Limited April 06, 2012 - (Free Research) This e-zine explores come of the most significant trends and opportunities facing the telecom and communications industry - with specific attention given to communication service providers (CSPs)  (EZINE) READ ABSTRACT |

Integrating Mobile Device Management with UC Systems and Features by Sprint July 05, 2012 - (Free Research) This E-Guide from SearchUnifiedCommunications.com explores the issues with combining the unique communications services and interfaces of multiple mobile device operating systems with corporate unified communications (UC) strategies, and best practices to overcome these challenges.  (EGUIDE) READ ABSTRACT |

Realizing the Enterprise Benefits for UCC: Virtual Seminar by SearchUnifiedCommunications.com April 22, 2013 - (Free Research) In this virtual seminar, we will focus on how changing workforce practices are influencing unified communications strategies, how today's cloud unified communications services can serve businesses, and how your employees can communicate and collaborate effectively individually and in teams whether in the office, remotely or on the road.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Brocade Carrier Ethernet Switch/Router Competitive Positioning by Brocade January 28, 2010 - (Free Research) In this whitepaper, we analyze Brocade’s carrier Ethernet offering and ability to address and solve the challenges posed by CSP migration strategies and network infrastructure requirements.  (WHITE PAPER) READ ABSTRACT |

How can we visually explore all our data assets Communications by SAS Institute Inc. December 31, 2012 - (Free Research) This resource describes how the right analytics platform can allow communications service providers to visually explore complex data assets in order to more easily mine customer insights and identify business opportunities.  (WHITE PAPER) READ ABSTRACT |

Optimizing Media-Rich Content Delivery with Point-to-Multipoint Label Switched Paths by Juniper Networks, Inc. November 2008 - (Free Research) This document describes how content delivery and broadcast services are challenging networks and explains how emerging technologies such as point-to-multipoint (P2MP) label switched paths (LSPs) help resolve them.  (WHITE PAPER) READ ABSTRACT |

Improve Business Agility with Cisco Application Delivery Network Solution by Cisco Systems, Inc. April 2008 - (Free Research) Cisco ADN can help your organization improve business agility and lower application-delivery costs.  (WHITE PAPER) READ ABSTRACT |

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc. November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.  (WHITE PAPER) READ ABSTRACT |

Smarter communications through analytics by IBM November 2011 - (Free Research) As research suggests, investments in data integration and analytics that maximize the value of each customer are worthwhile and create potential for financial gain. To quantify the value of those investments, an illustrative $8 billion communications provider was modeled. Results from this effort are presented throughout this paper.  (WHITE PAPER)

The Avaya Collaborative Cloud by Avaya March 2012 - (Free Research) The next wave of cloud computing is upon us. In this resource, discover how you can combine collaboration and networking services to effectively build, deliver, use, and enhance communications in the cloud.  (WHITE PAPER) READ ABSTRACT |

Infrastructures for Innovation by Qwest Communications May 2010 - (Free Research) A difficult economy is impacting IT investments, but advanced communications infrastructures bring opportunities for innovation and cost savings. Read this paper to learn more.  (WHITE PAPER) READ ABSTRACT |

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com September 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.  (IT BRIEFING) READ ABSTRACT |

Switzerland’s number two mobile player transforms its business model by focusing on its core business and increasing its operational efficiency by Alcatel-Lucent November 2009 - (Free Research) Orange Switzerland turns to Alcatel-Lucent’s Network Outsourcing solution to increase operational efficiency of its network management, ensure and increase network quality, and focus on its core business with impressive results. Read this case study to learn more about the advantages of outsourcing network management.  (CASE STUDY) READ ABSTRACT |

Flexible and Reliable Healthcare Networks - Enabling better patient care, reducing risk, and increasing regulatory compliance by Ciena August 2010 - (Free Research) Changes in the healthcare industry and the adoption of new applications and bandwidth-intensive technologies are pushing legacy medical networks to the limit. Access this paper to learn about the next generation of healthcare networking platforms.  (WHITE PAPER) READ ABSTRACT |

Apptix Chooses Replay as Their Exchange Backup Solution by AppAssure Software, Inc. March 2009 - (Free Research) Maintaning an Exchange backup was certainly a challenge for Apptix, to overcome this challenge they used Replay, as a result of which they were able to eliminate about five hours of restore processes.  (CASE STUDY) READ ABSTRACT |

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