IP Phone 7900 by Cisco Systems, Inc. The new suite of evolutionary Cisco Unified IP Phones, Cisco Unified IP Phone 7975G, 7965G, 7945G, 7962G, and 7942G models, have Advanced Media endpoints, which create an more... >> Discover more offerings from Cisco Systems, Inc.
		Solution Guide for Business Continuity & Disaster Recovery by F5 Networks. IT managers today must be ready for the unexpected, especially in consideration of new industry & government rules concerning data protection & disaster recovery. It is only more... >> Discover more offerings from F5 Networks.

Alcatel-Lucent's Managed IP PBX Enables KPN to Reposition Its Portfolio and Grow SMB Business -Yankee Group by Alcatel Lucent February 2008 - (Free Research) KPN integrated Alcatel-Lucent’s managed OmniPCX Office IP PBX into its service portfolio, branding it Flexible. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Hosted IP PBX Services - An Effective and Economical Business Decision by Alcatel Lucent January 2008 - (Free Research) This white paper provides the functional and financial benefits of alternative architectures such as hosted IP PBX services versus the traditional purchase of a premises-based IP PBX. Both solutions offer a similar set of features and applications, yet there are many compelling financial and technical reasons for pursuing a hosted IP PBX. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Sphinx Increases Sales Efficiency and Customer Satisfaction with KPN's FlexiBel Managed IP PBX Powered by Alcatel-Lucent - Yankee Group by Alcatel Lucent February 2008 - (Free Research) In researching potential suppliers, Mr. van Dongen, the customer relations Manager, led the selection process-from identifying the priority criteria, issuing an RFP and the final selection of KPN and its FlexiBel Managed IP PBX. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Beyond VoIP: Enterprise Perspectives on Migrating to Multi-modal Communications and Wireless Mobility by Avaya, Inc July 2008 - (Free Research) As per this report the industry providers are already delivering the new piece parts for such convergence, although new standards are still evolving to enable maximum interoperability across converged telecommunication infrastructures. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Customer Satisfaction Through More Effective ICT Strategies by Alcatel Lucent January 2008 - (Free Research) Companies that want to maintain a competitive edge, both now and in the future, are realizing that reactive customer interaction services must be replaced by a more proactive approach that recognizes the growing user-centricity of consumer communications networks. (ARTICLE) READ ABSTRACT | GO TO ARTICLE

Exploiting IT Networks to Create Sticky Services by Alcatel Lucent January 2008 - (Free Research) This paper has examined the kinds of sticky services deployable today over advanced IP networks. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cisco IPC Cost Savings Calculator by Cisco Systems, Inc February 2008 - (Free Research) This tool will estimste your current voice costs based on industry averages in a traditional PBX environment. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Multi-Vendor IP Telephony Management: Challenges and Solutions by PROGNOSIS May 2007 - (Free Research) An increasing number of enterprises are faced with the challenge of supporting and maintaining IP telephony systems from multiple IP-PBX vendors. This paper examines the increasing occurrence of these environments and the present day challenges of using multiple tools to manage them. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Voice Network Security - Strategies for Control by CA. December 2007 - (Free Research) With voice traffic now running across the data network, the burden of safeguarding voice systems now lies in the hands of the networking team. Read this white paper to learn to secure your voice network now. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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