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Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp

October 30, 2009 - (Free Research)

In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA.

(EGUIDE)

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Standardize Systems for Audit Readiness and Improved Stability by Tripwire, Inc.

December 10, 2009 - (Free Research)

Sitel, Inc is a global provider of business process outsourcing (BPO). They needed to establish audit readiness and compliance across multiple regulatory standards and at the same time develop multi-tier change and configuration controls. Read this brief paper to learn how Tripwire was able to help Sitel meet all their needs and more.

(CASE STUDY)

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Outsourcing backup: Questions to ask your vendor by 3X Systems

November 09, 2009 - (Free Research)

How does outsourcing fit into your business strategy? Outsourcing your backup data can be a convenient and reliable method of handling backups — if you select the right vendor and ask the right questions. This podcast covers some of the questions you should ask any potential vendor before you sign on the dotted line.

(PODCAST)

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Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research)

As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.

(CASE STUDY)

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Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG

January 23, 2009 - (Free Research)

This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment.

(WHITE PAPER)

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Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp

October 30, 2009 - (Free Research)

The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues.

(EGUIDE)

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Podcast: Managing third-party compliance by IBM

July 28, 2009 - (Free Research)

Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets.

(PODCAST)

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E-Guide: Compliance and Risk Management Strategy by Ounce Labs, an IBM Company

September 18, 2009 - (Free Research)

CIOs are increasingly approaching information management responsibilities with a risk management lens. This eGuide will look at how to take a strategic approach to risk management and compliance and mitigate operational risks of outsourcing services. Plus, how to define risks, core assets, and establish acceptable levels of risk will be discussed.

(EGUIDE)

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Ethical Hacking and Risk Assessments by Global Knowledge

December 2008 - (Free Research)

Attend this webcast to learn about risk assessment process and tools used by ethical hackers.

(WEBCAST)

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eGuide: Signature Vs. Anomaly-Based Behavior Analysis by TippingPoint

November 2009 - (Free Research)

Firewall and intrusion prevention systems across various enterprise networks routinely log hundreds of hacker attempts a day. To prevent successful attacks, two key detection approaches have evolved: signature-based and anomaly-based network behavior analysis (NBA). This E-Guide details each approach along with the pros and cons.

(E-LEARNING TUTORIAL)

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VDI Expert Series: Reduce Desktop Management Costs While Increasing IT Security & Agility by Citrix

August 2009 - (Free Research)

This webcast explores the cost saving benefits of virtual desktops. Gain insight into implementing a more secure and accessible enterprise desktop environment. Discover how this technology has transformed business operations by reducing management and support costs.

(WEBCAST)

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Managing Operator Networks as an Outsourcing Service by Alcatel-Lucent

November 2009 - (Free Research)

Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more.

(EGUIDE)

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SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com

May 2009 - (Free Research)

The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.

(EBOOK)

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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc

January 2006 - (Free Research)

In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.

(WHITE PAPER)

Five IT Trends that Reduce Cost AND Improve Web Performance by Gomez

August 2009 - (Free Research)

Hear from Forrester Research experts to learn about 5 key business and technology trends that are enabling companies to reduce costs AND ensure web application performance.

(WEBCAST)

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eGuide: Where Does Security Fit in the Cloud? by VeriSign, Inc

October 2009 - (Free Research)

This expert E-Guide offers an in-depth look at the security of cloud computing. Discover a risk versus benefits comparison, learn why it may be difficult to satisfy compliance auditors if security controls are obscured, and see why cloud vendors aren’t very concerned with security.

(EGUIDE)

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The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent

November 2008 - (Free Research)

This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux.

(WHITE PAPER)

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The Future of Authentication for Online Services by SafeNet, Inc.

November 2009 - (Free Research)

In this white paper, we take a look at how strong authentication can benefit eCommerce and online services. We will evaluate the risks that identity fraud, phishing and cybercrime pose for online service providers and discuss how strong user authentication can alleviate these risks.

(WHITE PAPER)

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Evaluating the Advantages and Pitfalls of SAP Managed Hosting by Freudenberg IT

June 2009 - (Free Research)

In this webcast, you will learn what to look for in an SAP managed hosting provider -- including how to determine your organization's requirements and how to evaluate potential providers.

(WEBCAST)

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Still Transporting Your EDI Data the Same Old Way? Get Up to Speed and Move Data Faster and Better. by DataDirect Technologies

October 2009 - (Free Research)

This webinar demonstrates how DataDirect's Data Integration Suite can help automate mission-critical EDI transactional processing for a variety of commercial industries.

(WEBCAST)

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CIO Decisions Ezine Vol. 2 by CIO Decisions

September 2008 - (Free Research)

Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business.

(EZINE)

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Open, Manage, and Accelerate SSL Encrypted Applications by Blue Coat

September 2007 - (Free Research)

Enterprise users and their data have never been further apart. Business pressures that keep employees out of headquarters and close to customers and partners have met head-on with other drivers that are bringing far flung servers back to the datacenter.

(WHITE PAPER)

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2009 Security Mega Trends Survey by Lumension

February 2009 - (Free Research)

This survey was conducted by the Ponemon Institute to better understand if certain publicized IT risks to personal and confidential data are or should be more or less of a concern for organizations. Learn what respondents in IT operations and IT security think about eight Security Mega Trends affecting organizations during the next 12 to 24 months.

(WHITE PAPER)

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Five Truths About Enterprise Data Protection by PGP Corporation

December 2008 - (Free Research)

How can your business secure data that is always on the move? Read this paper to learn valuable information for securing your data with an enterprise-wide data encryption strategy.

(WHITE PAPER)

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Windows 7 Commercial Adoption Outlook by Dell, Inc. and Microsoft

October 2009 - (Free Research)

Windows XP won't be around forever, and the anticipation for commercial adoption of Windows 7 is reaching a boiling point. With Windows 7 available now for volume license customers and for everyone else on October 22, IT professionals should start preparing for it now.

(ANALYST REPORT)

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