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Outsourcing backup: Questions to ask your vendor by 3X Systems

November 09, 2009 - (Free Research)
How does outsourcing fit into your business strategy? Outsourcing your backup data can be a convenient and reliable method of handling backups — if you select the right vendor and ask the right questions. This podcast covers some of the questions you should ask any potential vendor before you sign on the dotted line. 
(PODCAST) READ ABSTRACT |

Selecting a SAP Managed Hosting Provider: Trends and Myths by Freudenberg IT

June 16, 2009 - (Free Research)
Bill Martorelli, principal analyst for Forrester Research, discusses trends in the SAP managed hosting arena, myths about SAP managed hosting, and gives advice on creating RFPs and negotiating SLAs. 
(PODCAST) READ ABSTRACT |

Large Insurance Provider Automates Invoice Disputes by Lombardi Software

December 18, 2009 - (Free Research)
Read this case study to learn how this insurance provider then turned to Teamworks. With Teamworks they were able to implement a process that automates routing of disputes, streamlines research timelines, and gives managers control of all disputes being processed. Learn all of the benefits this insurance company reaped from deploying Teamworks. 
(CASE STUDY) READ ABSTRACT |

Increase Customer Satisfaction and Optimize Business Performance by Improving Your Fax System by Esker Inc.

November 24, 2009 - (Free Research)
The paper will discuss key factors to consider with regard to fax technology, the impact of your faxing system on business processes, product selection and project execution. This paper advises an approach centered around choosing a vendor who is still paying close attention to fax communication as it relates to business processes. 
(WHITE PAPER) READ ABSTRACT |

Open Source in the Next Computing Wave by Red Hat

January 09, 2009 - (Free Research)
The current economic climate is forcing more systematic thinking about costs in general, including those associated with overall complexity and the security and resiliency of large distributed infrastructures. These trends intersect in powerful ways; a new wave of computing is gathering momentum as a result. And open source is playing a major role. 
(WHITE PAPER) READ ABSTRACT |

VKernel Capacity Analyzer by VKernel

January 09, 2009 - (Free Research)
In a virtual server infrastructure where all resources are shared, optimal performance can only be achieved with an adequate amount of properly allocated resource capacity. Not allocating enough resources can cause critical bottlenecks - leading to performance problems and costly downtime events. 
(TRIAL SOFTWARE) READ ABSTRACT |

10 Ways to Reduce Your Email Costs Using Mimecast by Mimecast

October 06, 2009 - (Free Research)
If you’re considering cutting costs by switching to email archiving and management in the cloud, this white paper contains useful information and best practices. Download it and learn 10 ways MimeCast can save you time and money using cloud-based email management. 
(EGUIDE) READ ABSTRACT |

File System Auditor Version 2.0.8 - Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
It sounds simple, but just try to figure out who accessed your confidential data yesterday. IT management standards insist on it, compliance standards require it, but can you deliver? 
(TRIAL SOFTWARE) READ ABSTRACT |

Meeting Storage Management Goals with HP Proactive Select by Arrow/HP

October 20, 2009 - (Free Research)
This webcast gives an overview of several options for HP Proactive Select IT services that address common and recurring events in typical, ever changing storage environments. Tune in to learn more about this exciting, cost- and time-effective IT support solution. 
(WEBCAST) READ ABSTRACT |

Active Administrator Version 5.0.1: Active Directory Management - Free 30 Day Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Active Directory becomes very complex to manage in Windows networks. Administrators leave, users are given elevated privileges, applications require special accounts - very soon you have an Active Directory full of security weaknesses. 
(TRIAL SOFTWARE) READ ABSTRACT |

Three Tactics for Winning the LTE Game by Alcatel-Lucent

June 09, 2009 - (Free Research)
This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems. 
(ANALYST REPORT) READ ABSTRACT |

International Marketing Company Gains Quick and Easy Messaging Disaster Recovery by Microsoft

August 23, 2007 - (Free Research)
This case study examines the benefits Catalina Marketing began reaping once they signed up for Microsoft Exchange Hosting Services. 
(CASE STUDY) READ ABSTRACT |

SAP® Customer Care and Billing Solutions for a Changed and Challenging Utility Environment by SAP AG

January 23, 2009 - (Free Research)
The customer care and billing functionality in SAP for Utilities provides billing for routine retail service and complex billing for commercial and industrial accounts, flat-rate billing for unmetered energy and nonenergy products. 
(WHITE PAPER) READ ABSTRACT |

Recovery Manager for Active Directory by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Human error and hardware or software failures can easily corrupt Active Directory. AD objects can often be modified or deleted by mistake and faulty scripts can overwrite attributes. The result is unplanned system downtime and lost user productivity. 
(TRIAL SOFTWARE) READ ABSTRACT |

Tripwire PCI DSS Event: How to be ready for PCI DSS Compliance in 2010 by Tripwire, Inc.

December 08, 2009 - (Free Research)
This collection of slides from the PCI DSS 1.2 Roundtable Dinner Reception, prepared by Mathieu Gorge, CEO of VigiTrust, presents an overview of PCI DSS regulations, how they’re changing, and what your organization can do to stay compliant. 
(PRESENTATION) READ ABSTRACT |

Presentation Transcript: Insider Threats -- an Interview with Bill Crowell -- Former Deputy Director of the NSA by Imperva

November 12, 2009 - (Free Research)
Bill Crowell, former Deputy Director of the NSA, is interviewed in this presentation transcript. He talks extensively about insider threats, shares some stories from the trenches, and discusses the nature of cybercrime. Bill also covers the importance of sensitive data protection – especially around mission-critical applications and databases. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com

May 04, 2009 - (Free Research)
The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings. 
(EBOOK) READ ABSTRACT |

Blueprint 30-day trial by Lombardi Software

December 20, 2009 - (Free Research)
Blueprint is designed to be easy-to-use and collaborative so that a wide range of stakeholders can work together synchronously or asynchronously to map, refine and improve processes. 
(TRIAL SOFTWARE) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG

January 23, 2009 - (Free Research)
This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment. 
(WHITE PAPER) READ ABSTRACT |

Pocket eGuide - Writing an SLA: Expert Checklist on What to Include in an Outsourcing Contract by AT&T Corp

October 30, 2009 - (Free Research)
In this E-Guide, independent security expert Shon Harris reviews SLAs, their purpose, and recommended requirements. Also included is a 14 point checklist which outlines core items that must be understood, communicated and agreed upon before signing a contract with any MSSP. Read on to learn more about writing a solid SLA. 
(EGUIDE) READ ABSTRACT |

Security Blanket 3.0 by Trusted Computer Solutions

October 29, 2009 - (Free Research)
Using OS lock down scripts can be time consuming and error prone. Keeping those scripts up-to-date as new guidelines are published requires a continuous cycle of research, interpretation, and script revision. Do you really have time for this? Security Blanket automates the process of locking down Linux and Solaris operating systems. 
(DOWNLOAD) READ ABSTRACT |

Information Security Essential Guide to SIMs by Information Security Magazine

November 17, 2009 - (Free Research)
Security information management systems can now be used for proactive risk management and business intelligence. This Essentials Guide explains how this can be achieved. Read on to find articles that cover topics like today's SIM trends, incident response, threat management, and data analysis. 
(EGUIDE) READ ABSTRACT |

Managing Operator Networks as an Outsourcing Service by Alcatel-Lucent

November 13, 2009 - (Free Research)
Communications service providers are increasingly looking at vendors as partners to help them provide a new generation of managed services. This new trend has advantages for customers, service providers, and vendors that have the expertise on staff to handle increasingly complex network services. Read this eGuide to learn more. 
(EGUIDE) READ ABSTRACT |

Disaster recovery planning fundamentals: DR testing basics by Zenith Infotech

November 05, 2009 - (Free Research)
A disaster recovery plan represents an organization's detailed roadmap of where to go, what to do and when to do it in the event of a disaster. Understanding what does the business need, and is it capable of addressing this need with regard to both capabilities and cost is essential in the overall planning stages. 
(WHITE PAPER) READ ABSTRACT |

The Future Carrier Network: Adopting New Outsourcing Business Models by Alcatel-Lucent

November 2008 - (Free Research)
This paper is meant to help operators embrace a new strategy for differentiating and competing successfully in a market characterized by flux. 
(WHITE PAPER) READ ABSTRACT |

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