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Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.

April 01, 2009 - (Free Research)
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons to Outsource by Everyone.net

December 03, 2009 - (Free Research)
Read this white paper today and learn how outsourcing your email service can increase employee productivity, reduce costs and improve the overall experience for your employees, vendors and customers. 
(WHITE PAPER) READ ABSTRACT |

Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce

September 01, 2009 - (Free Research)
Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider. 
(WHITE PAPER) READ ABSTRACT |

Reducing Compliance Risk in the Cloud by VeriSign, Inc

September 29, 2009 - (Free Research)
When you outsource cloud computing, you are putting your data in the hands of a third party. In this video, Rena Mears of Deloitte & Touche LLP reviews how cloud computing is effecting data classification and security. She answers some of the toughest questions about service provider agreements, compliance, and what’s next for data management. 
(VIDEO) READ ABSTRACT |

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. 
(CASE STUDY) READ ABSTRACT |

Ten Steps to Safeguard Small Business Data by i365, A Seagate Company

November 16, 2009 - (Free Research)
Your small business has distinct needs that differ from either consumers or larger businesses. Here are ten steps to help you to protect your data if your resources are limited? 
(WHITE PAPER) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc.

April 16, 2009 - (Free Research)
Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented. 
(WHITE PAPER) READ ABSTRACT |

Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp

October 30, 2009 - (Free Research)
The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues. 
(EGUIDE) READ ABSTRACT |

Online data backup and recovery tips for SMBs by 3X Systems

October 12, 2009 - (Free Research)
Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you. 
(PODCAST) READ ABSTRACT |

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation

March 09, 2009 - (Free Research)
This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. 
(WHITE PAPER) READ ABSTRACT |

Panda Managed Office Protection by Panda Security

August 11, 2009 - (Free Research)
Panda Managed Office Protection is a security solution for PCs and servers based on the concept of Software as a Service (SaaS). Software as a Service lets companies focus on their core business, freeing them from the management tasks and operating costs associated with traditional security solutions. 
(DATA SHEET) READ ABSTRACT |

Plan Now for Licensing Windows 7 by Dell, Inc.

July 22, 2009 - (Free Research)
This Forrester Research paper will show you how analyzing your options for upgrading to Windows 7 can save you down the road. One of the first steps IT managers should take is to determine their firm's Windows 7 licensing strategy and how it fits into their broader Microsoft relationship. 
(WHITE PAPER) READ ABSTRACT |

Avoid the Dragonfly's Sting: The Importance of the BI Licensing Model by LogiXML

October 08, 2009 - (Free Research)
This paper looks at end-user and server-based licensing fees for BI solutions and argues that server-based fees makes much more sense. 
(WHITE PAPER) READ ABSTRACT |

Virtual Data Center - Volume 16: Software Licensing and Support, Virtualization and the Cloud by SearchDataCenter

November 11, 2009 - (Free Research)
In this month's issue, find out which aspects of licensing need special attention in the virtual world. Also in this issue, make maintenance easier with a little bit of planning, and learn what to do when virtualization fails. 
(EZINE) READ ABSTRACT |

eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com

September 24, 2009 - (Free Research)
Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: Top Hyper-V Deployment Scenarios by Dell and Microsoft

March 20, 2009 - (Free Research)
In this transcript, senior enterprise IT architect Nelson Ruest breaks down some of these scenarios, with details on how Hyper-V can provide benefits in test and development situations and business continuity. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Podcast: Top Hyper-V Deployment Scenarios by Dell and Microsoft

March 20, 2009 - (Free Research)
In this podcast, senior enterprise IT architect Nelson Ruest breaks down some of these scenarios, with details on how Hyper-V can provide benefits in test and development situations and business continuity. 
(PODCAST) READ ABSTRACT |

Top Hyper-V Deployment Scenarios by Dell and Microsoft

March 20, 2009 - (Free Research)
In this videocast, senior enterprise IT architect Nelson Ruest breaks down some of these scenarios, with details on how Hyper-V can provide benefits in test and development situations and business continuity. 
(VIDEO) READ ABSTRACT |

Crystal Reports - The Affordable, Trusted Solution that Just Works by SAP BusinessObjects

August 24, 2009 - (Free Research)
With Crystal Reports - solve report design and information sharing issues through: powerful report and dashboard mashups, secure report sharing, management, scheduling and publishing - an affordable, cross-platform solution, that just works. 
(DEMO)

Strategies and Best Practices: Reduce IT Costs with Red Hat Enterprise Linux and IBM Software by Red Hat

November 24, 2009 - (Free Research)
CIOs are focused on raising the ROI of IT, expanding business impact, and making innovations real. This whitepaper focuses on two high return options–license cost optimization and migration to a lower total cost infrastructure to deliver the same or better business value. 
(WHITE PAPER) READ ABSTRACT |

Seven Best Practices for Managing Software Intellectual Property in an Open Source World by Black Duck Software

October 07, 2009 - (Free Research)
Over the past decade, a powerful new approach to development - open source software - has risen to prominence, dramatically increasing the opportunity to re-use existing software. This report describes a set of seven best practices whose objective is to encourage development based on component re-use and software assembly. 
(WHITE PAPER) READ ABSTRACT |

Black Duck Software Customer Success Story by Black Duck Software

October 07, 2009 - (Free Research)
Read this case study to see how Intel reduced software rework and mitigated business risk by using Black Duck™ Protex to validate that open source, 3rd party and internal software usage strictly adhered to Intel's software licensing policies. 
(CASE STUDY) READ ABSTRACT |

Jama Contour v2.8 by Jama Software

December 03, 2009 - (Free Research)
Scope creep kills innovation. Over $1 trillion is spent each year on R&D, and 60% of the projects fail due to requirements issues. By using requirements management best practices you can achieve 2x higher profits and 6x faster development cycles. 
(TRIAL SOFTWARE) READ ABSTRACT |

Crystal Reports Server 2008 - Free 60 Day Trial! by SAP BusinessObjects

November 25, 2009 - (Free Research)
Delivering information to 1000's of end users that is useful, timely and accurate for critical decision making. Ensuring easy access to this information over the web, securely, while saving time on the management of your reports. 
(TRIAL SOFTWARE)

Professional Archive Manager for Exchange - Free 15-Day Trial! by Metalogix

October 20, 2009 - (Free Research)
Managing email is a time-consuming, costly and legally hazardous process as administrators spend extra time backing up and recovering email to manage volume, support end-user productivity and produce stored emails for regulation or litigation. 
(TRIAL SOFTWARE) READ ABSTRACT |

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