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Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.

April 01, 2009 - (Free Research)
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution. 
(WHITE PAPER) READ ABSTRACT |

Top 10 Reasons to Outsource by Everyone.net

December 03, 2009 - (Free Research)
Read this white paper today and learn how outsourcing your email service can increase employee productivity, reduce costs and improve the overall experience for your employees, vendors and customers. 
(WHITE PAPER) READ ABSTRACT |

Business Value of Sterling Commerce Managed Services for B2B Integration by Sterling Commerce

September 01, 2009 - (Free Research)
Increasing cost controls and unpredictable cost increases are leading many enterprises to rethink how they support their business-to-business (B2B) operations. As a result, many enterprises are choosing to outsource B2B integration by partnering with a managed services provider. 
(WHITE PAPER) READ ABSTRACT |

Reducing Compliance Risk in the Cloud by VeriSign, Inc

September 29, 2009 - (Free Research)
When you outsource cloud computing, you are putting your data in the hands of a third party. In this video, Rena Mears of Deloitte & Touche LLP reviews how cloud computing is effecting data classification and security. She answers some of the toughest questions about service provider agreements, compliance, and what’s next for data management. 
(VIDEO) READ ABSTRACT |

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. 
(CASE STUDY) READ ABSTRACT |

Ten Steps to Safeguard Small Business Data by i365, A Seagate Company

November 16, 2009 - (Free Research)
Your small business has distinct needs that differ from either consumers or larger businesses. Here are ten steps to help you to protect your data if your resources are limited? 
(WHITE PAPER) READ ABSTRACT |

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc.

April 16, 2009 - (Free Research)
Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented. 
(WHITE PAPER) READ ABSTRACT |

Pocket eGuide - Stretching the Security Dollar: 4 Necessary Questions for your Managed Services Provider by AT&T Corp

October 30, 2009 - (Free Research)
The idea of using a managed security services provider (MSSP) to stretch your security dollar may sound appealing. MSSPs bring enterprise-class security into the midmarket price range. However, there are several important security issues to consider before diving in head first. Read this E-Guide to learn more about these security issues. 
(EGUIDE) READ ABSTRACT |

Online data backup and recovery tips for SMBs by 3X Systems

October 12, 2009 - (Free Research)
Online backup is an effective solution for SMBs, which are often challenged by many of the same data management issues larger companies face. This podcast covers various aspects of online backup services, how to evaluate your needs, what to look for given your backup requirements, and how to decide if a combined backup/DR plan is right for you. 
(PODCAST) READ ABSTRACT |

Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation

March 09, 2009 - (Free Research)
This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective. 
(WHITE PAPER) READ ABSTRACT |

Panda Managed Office Protection by Panda Security

August 11, 2009 - (Free Research)
Panda Managed Office Protection is a security solution for PCs and servers based on the concept of Software as a Service (SaaS). Software as a Service lets companies focus on their core business, freeing them from the management tasks and operating costs associated with traditional security solutions. 
(DATA SHEET) READ ABSTRACT |

Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, and increase productivity. 
(WHITE PAPER) READ ABSTRACT |

eBook - Chapter 4: Pay-Per-Use in the Cloud – Cutting Infrastructure Costs by SearchCloudComputing.com

September 24, 2009 - (Free Research)
Buying Infrastructure as a Service is a mouth-watering prospect for CIOs and IT departments eager to drive down costs and speed up provisioning. But once IT is outsourced, keeping control of it is a major challenge. 
(EBOOK) READ ABSTRACT |

Empowering the Business to Sense and Respond: Delivering Business Event Processing with IBM WebSphere Business Events by IBM

July 25, 2008 - (Free Research)
This paper addresses one of the critical IBM technologies for supporting agility and alignment, Business Event Processing (BEP). 
(WHITE PAPER) READ ABSTRACT |

Empower Your Consumer Research Department with Predictive Analytics by SPSS Inc. Worldwide Headquarters

May 01, 2009 - (Free Research)
In this case study of American Airlines, details are given of their choice to utilize SPSS to manage their customer information. Read on to see how an intensely competitive marketplace led American to chose SPSS. 
(CASE STUDY) READ ABSTRACT |

Empowering the Mobile Enterprise by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
This paper explains how enterprises can achieve a competitive advantage by giving remote workers access to complete CRM application functionality, with or without network connectivity. 
(WHITE PAPER) READ ABSTRACT |

Connect and Empower Mobile Salespeople by Oracle Corporation

June 10, 2009 - (Free Research)
Read this free white paper to see how mobile CRM will give your sales team a winning record on the road. 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact Of Actuate’s BIRT Product Line: Single Company Analysis by Actuate

December 03, 2009 - (Free Research)
Download this study to gain insight into how increased flexibility within the report creation process, reduced IT operational cost and improved end user productivity by empowering the creation of custom data analyses resulted in economic benefits enterprise wide. 
(WHITE PAPER) READ ABSTRACT |

Video Whitepaper: Enabling Agile and Intelligent Businesses by Oracle Corporation

October 28, 2009 - (Free Research)
Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid composition, comprehensive lifecycle management, customizability, and easy upgrades. 
(WEBCAST) READ ABSTRACT |

How You Can Tame the Smartphone Monster by Cisco Systems, Inc.

November 20, 2009 - (Free Research)
This videocast shows you how you can actually take control of the mobility revolution and even shape it to your advantage. Discover the technologies and the tools that will enable you to extend the power of your network far beyond the desktop and empower your mobile users. 
(WEBCAST) READ ABSTRACT |

Building a Powerful, Resilient, Affordable IT Infrastructure by CompuCom and IBM

October 09, 2009 - (Free Research)
Small and midsize companies with strapped IT budgets and limited IT resources do not have to be limited to inflexible, inefficient IT infrastructures that offer unreliable IT services. Instead, smaller companies can empower their IT environments through virtualization, optimizing assets and realizing new opportunities for efficiency. 
(WHITE PAPER) READ ABSTRACT |

Sybase IQ: The Economics of Business Reporting by Sybase, Inc.

August 01, 2009 - (Free Research)
Reporting is recognized as a way for companies to improve service, ensure quality, control costs, and prevent losses by empowering decision-makers throughout the organization. This paper will explain why reporting is one form of business intelligence that has become business-critical. 
(WHITE PAPER) READ ABSTRACT |

Webcast - Turn Your IT Plan into a Competitive Advantage in an Uncertain Market: Harnessing the Power of Enterprise Architecture by IBM

November 03, 2009 - (Free Research)
Join this webcast to learn how Enterprise Architecture integrated with Portfolio Management is empowered to integrate your strategic goals into your organization's capital planning, business planning and technology architecture activities. In this way, your strategic planning outputs become actionable. 
(WEBCAST) READ ABSTRACT |

Grow Your Business with the Visibility to Capture More Sales Opportunities - Part 2 by Microsoft

September 09, 2009 - (Free Research)
Watch this webcast to learn of the features and benefits in the new version of Microsoft Dynamics CRM 4.0. Microsoft Dynamics CRM offers you innovative ways to access this powerful relationship management solution to empower your employees to respond quickly to customer demands and increase customer satisfaction. 
(WEBCAST) READ ABSTRACT |

Enabling Agile and Intelligent Businesses by Oracle Corporation

June 01, 2009 - (Free Research)
Oracle SOA Suite 11g is a significant step forward toward empowering enterprises across the chasm to the next generation business applications that is powered by a platform delivering rapid composition, comprehensive lifecycle management, customizability, and easy upgrades. 
(WHITE PAPER) READ ABSTRACT |

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