It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 

This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. 

Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome. 

To remain competitive in a global market, manufacturers have begun to outsource IT processes ranging from vendor-managed inventory to hosted ERP systems. However, the first step is choosing a reliable provider. Access this paper to explore a fully managed, IaaS solution that guarantees unmatched reliability, security and infrastructure. 

Enterprise resource leader, SAP founded in 1972, is facing the slow death of traditional on-premise ERP. Customers with shrinking IT budgets are opting to outsource more of their core business systems. 

Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc. 

Access this case study to learn how a company used Hosted BlackBerry® services to help monitor, manage and provision the BlackBerry smartphones used internally by its employees. 

As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments. 

Hosting Exchange Server off-site may appeal to businesses getting comfortable with the idea of cloud computing and its various advantages, but is it really a good idea? 

IaaS adoption is skyrocketing. Discover 8 reasons why organizations are migrating to an IaaS environment, and the many benefits they stand to gain from cloud computing. Plus, learn about 4 considerations to keep in mind if your company is preparing to take the plunge. 

Until recently, organizations implementing cloud technologies have been forced to weigh the security advantages of private  cloud against the elasticity and pay-as-you-go model of public clouds. Now, with a new private in-house cloud service offering from CSC, organizations will be able to enjoy the best of both worlds. 

During Q2, 2010 The Birchman Group carried out a survey focused on SAP support and managed services.