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Featured Sponsors
ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
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Simplifying Contact Center Technology by Oracle Corporation.
August 2008 - (Free Research) Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
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State of IT Outsourcing by CRMindustry.com
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October 2006 - (Free Research) Outsourcing some of the IT Portfolio remains a direction that a majority of companies will continue to invest in as part of their overall smartsourcing or strategic sourcing strategy.
Read the results of Supportindustry.com's survey on the state of IT Outsourcing to learn more.
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Dialogue by Exstream Software.
Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.
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Gaining the Competitive Edge: Achieving Reverse Logistics Excellence by Integrated Warehouse Solutions.
April 2008 - (Free Research) Many companies view the reverse supply chain as cumbersome & unmanageable, so they outsource the 'problem' instead of managing it internally. That is changing. This paper outlines how Reverse Logistics has become the focal point of many...
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Speeding Business Innovation by Hewlett-Packard Company
June 2008 - (Free Research) In this white paper, learn how data center transformation can help your organization outsource applications and shift spending from maintenance and management to projects that support business growth and innovation.
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Ten Tips for Increasing Operational Efficiency by Cisco Systems, Inc
February 2008 - (Free Research) This document explains the 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
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The Business Case for Outsourcing Software Testing to a Separate Vendor by Logigear Corporation.
August 2008 - (Free Research) This whitepaper will explore the single-source, and the multi-source approach to application development, highlighting the advantages and disadvantages of each, and pointing out the distinct advantages that multi-sourcing has over single-sourcing.
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Transcript: It’s Easier Being Green: The Business Case for Green IT by Hewlett-Packard Company
July 2008 - (Free Research) This white paper describes about the convergence of two significant trends that we are seeing across our client base, and also the four specific drivers that are causing people to think about transforming their data centers.
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Compliance and offshoring best practices for the CIO by ProSource Development
August 2008 - (Free Research) Offshore outsourcing for large companies can be cost-effective if properly planned and managed. Listen to this podcast to learn five best practices for Chief Information Officer's (CIO) to meet and maintain compliance regulations when outsourcing.
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Why Outsource to Russia? by CIO Decisions
August 2008 - (Free Research) This document explains why outsourcing is done in Russia.
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Recovery Manager for Active Directory by Quest Software, Inc
Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error.
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Embarcadero® DBArtisan® 8.5 by Embarcadero Technologies, Inc.
March 2008 - (Free Research) Embarcadero® DBArtisan®, the leading cross-platform database administration tool, helps DBAs maximize availability, performance, and security. DBArtisan boosts productivity so DBAs can manage larger, more complex databases.
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The Education Edge: School Administration Software by Blackbaud, Inc.
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The Education Edge is an integrated student record system for your entire school. It allows independent, religious, and charter schools to share student information across all offices and provides a single, consistent, up-to-date source for communicating school and student information to parents, students, teachers and other school staff.
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Advanced Technology that Delivers more Business at Less Cost by Realtime Solutions Group
Realtime STP is the leading solution for new business processing and expert underwriting decisioning for life and health carriers ready to adopt STP. It is a web-based end-to-end solution capable of fulfilling the promise of straight through processing—delivering a policy from application to issue in one customer interaction.
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Redcell Systems Management Solution for Advanced Server Automation by Dorado Software
The Redcell Systems Management Solution (RSMS) provides agentless management of servers, PC's, and laptops. RSMS allows you to take control of your datacenter by presenting a single unified view for remote configuration, health monitoring, compliance auditing, troubleshooting and patching your multi-vendor client and server environment.
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GoToMyPC Corporate by Citrix Online - GotoMyPC
GoToMyPC Corporate uses advanced Web-based screen-sharing technology that works with your existing security, network and configuration and your existing Internet infrastructure
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Editor's Desk by Information Security Magazine
September 2008 - (Free Research) Research ups awareness on backdoors that present attackers with a cheaper means of malware distribution and system access.
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Epicor Vantage for Discrete Manufacturers by Epicor Software Corporation.
Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation.
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