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Featured Sponsors
ServicePower - Strengthening the Service Chain by SERVICEPower.
ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service industries and so our customers represent a cross-section of world leading companies in the insurance, medical, appliance, security and consumer electronics industries.
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Dialogue by Exstream Software.
Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.
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State of IT Outsourcing by CRMindustry.com
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October 2006 - (Free Research) Outsourcing some of the IT Portfolio remains a direction that a majority of companies will continue to invest in as part of their overall smartsourcing or strategic sourcing strategy.
Read the results of Supportindustry.com's survey on the state of IT Outsourcing to learn more.
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Gaining the Competitive Edge: Achieving Reverse Logistics Excellence by Integrated Warehouse Solutions.
April 2008 - (Free Research) Many companies view the reverse supply chain as cumbersome & unmanageable, so they outsource the 'problem' instead of managing it internally. That is changing. This paper outlines how Reverse Logistics has become the focal point of many...
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The Advantages of a Hosted Messaging Security Solution by Microsoft
January 2008 - (Free Research) Download this white paper today and discover how a hosted approach to messaging security increases ROI and addresses the growing array of messaging requirements and threats without unnecessarily adding to the costs of current messaging management.
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BPO 2.0: Rethinking Outsourcing Strategies by Nucleus Research
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November 2006 - (Free Research) BPO 2.0 breaks down the physical constructs of the office or call center and the geographical characteristics of the labor pool to enable companies to outsource jobs to the most qualified worker. BPO 2.0 goes beyond the oft-overused "virtual office" label and instead applies the rules of outsourcing to a distributed labor pool.
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Top Ten Technology Predictions for 2007 by Nucleus Research
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Sponsored by: Rally Software, Thunderhead, OutlookSoft Corporation, Infor, Inc., DataFlux Corporation (Legacy account)
December 2006 - (Free Research) This years IT priorities will show a greater focus on enabling end users. Nucleus Research expects that we will see growth in data virtualization and data mining technologies, as SOA and on demand will continue to drive organizations spending changes.
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Choosing a Remote DBA instead of a Full-time Consultant? by Ntirety
June 2008 - (Free Research) Relational databases like Oracle grow 3x to 5x in size every three years, but most are not backed up properly. Learn about one of the newest trends in the industry: to outsource or out-task to your database administration needs.
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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors by Advent Software, Inc
January 2007 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. Systems that offer advisors the functionality they seek are often not affordable when considering the time and expertise required to properly manage a reporting system in-house. The answer, prospectively, lies in outsourcing.
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Ten Tips for Increasing Operational Efficiency by Cisco Systems, Inc
February 2008 - (Free Research) This document explains the 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
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Service Management Professional by High 5 Software
Service Management Enterprise and Professional - SME and SMP - are powerful software programs designed especially for service companies. They provide tools to help you manage your customers, staff schedules, maintenance, inventory and more.
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Safe Sight -- Service Organization Management by High 5 Software
May 2008 - (Free Research) Case Study: After implementing High 5's SME system in mid-2007, security systems integration company Safe Sight experienced improvements in profits and operations in just a few months.
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SPN Online Backup Launch Webcast TechTarget Promotion by Symantec Corporation.
April 2008 - (Free Research) Fifty percent of small businesses and sixty percent of medium businesses cite improving data availability and recovery as their number one challenge¹. Symantec™ Online Backup is a simple and powerful web-based protection solution that pr…
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Service-Embedded Network Management by MASERGY
July 2007 - (Free Research) Enterprise network executives face several challenges in successfully migrating to advanced IP services. This paper explores the problems inherent in an overlay management approach and describes a new approach that allows for the management of the wide-area network to be embedded in the network itself, resulting in several enterprise benefits.
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Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.
Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
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ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
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Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers by Epicor Software Corporation.
Vantage is designed to meet the needs of make-to-order and mixed-mode manufacturers. It is delivered ‘out-of-the-box’ with built-in workflow processes that enable manufacturers to manage the entire order cycle: from Marketing and Sales through Production and Planning, Sourcing and Procurement, Installation and Service, and Financial recognition.
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Epicor Enterprise ERP Solution for Midmarket Businesses by Epicor Software Corporation.
Epicor Enterprise is a tightly integrated and industry-specific end-to-end ERP solution for midmarket businesses. Through its six application suites it provides access to the right information, from the right source, at the right time, empowering users throughout the value chain to make valid, accurate and informed decisions.
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Epicor Vantage for Discrete Manufacturers by Epicor Software Corporation.
Vantage works the way you think a powerful manufacturing software system should. We’ve designed Vantage to closely match the way you operate, which makes it easier to learn and use. Vantage’s interface, with its point-and-click simplicity, gives you straightforward operation.
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Epicor Procurement - Mid-market e-Sourcing Software by Epicor Software Corporation.
With Epicor Procurement, requisitioners have access to approved catalogs with pre-negotiated items and prices. Buyers and CFOs can sleep better at night knowing that Procurement ensures organizational compliance to purchasing rules. The result is better control with less work on everyone's part.
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