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Three Tips for Measuring Voice in the Sea of Big Data by Calabrio, Inc.

April 03, 2014 - (Free Research)
This resource explores why the contact center has remained a highly untapped source of customer insight, explains how recent advances are giving organizations the power to analyze voice interactions, and counts down three essential success factors that you should consider. 
(WHITE PAPER) READ ABSTRACT |

Virtualize Enterprise Applications with Less Peril, More Payoff by SearchServerVirtualization

January 15, 2014 - (Free Research)
Before you virtualize the applications that keep your business running, learn how to avoid performance and availability issues. 
(EGUIDE) READ ABSTRACT |

Survive vs. Thrive: The CIO Dilemma - Dell helps CIOs drive business value by Dell, Inc. and Intel®

August 30, 2010 - (Free Research)
The decisions of CIOs today are high on the business agenda as they prepare their companies for post-slump growth while continuing major cost reductions. In this paper you'll hear from Steve Schuckenbrock, President, Large Enterprise at Dell, as he discusses the role of the CIO, dilemnas CIOs face today, and much more! 
(WHITE PAPER) READ ABSTRACT |

Intel IT's Data Center Strategy for Business Transformation by Dell, Inc. and Intel®

September 10, 2012 - (Free Research)
This resource offers advice on aligning your data center investments with business need. It details today's best practices for effective data center management strategies. 
(WHITE PAPER) READ ABSTRACT |

Smartphones: A Savvy Strategy for Government Employees by BlackBerry

January 11, 2011 - (Free Research)
There is no reason why government agencies shouldn’t take advantage of all that smartphones have to offer. Employed efficiently, smartphones can address several organizational imperatives, including cost savings, greater mobility, increased telework options and sensitivity to environmental concerns. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

Best Practices for Planning, Deploying and Managing Enterprise VoIP by CA Technologies.

April 2008 - (Free Research)
The goal of this white paper is to help the reader gain a better understanding of the challenges presented by VoIP as well as what must be done from a planning and management perspective to successfully deploy VoIP. 
(WHITE PAPER) READ ABSTRACT |

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks

August 2007 - (Free Research)
The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP is the conduit that will bring together the enterprise and telecommunications to provide IP-based communications. 
(WHITE PAPER) READ ABSTRACT |

Delivering SOA Solutions: Service Lifecycle Management. by IBM

August 2008 - (Free Research)
With service-oriented architecture (SOA), once-siloed business functions, IT processes and data are exposed as services that can be reused--across departments, lines of business (LOBs) and even entire organizations. 
(WHITE PAPER) READ ABSTRACT |

Cisco 2800 Series by Cisco Systems, Inc.

The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections. 
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Chief Procurement Officer Study: Improving competitive advantage through procurement excellence by IBM

May 2013 - (Free Research)
Approached correctly, procurement can be essential for driving value and competitive advantage. This guide reveals the results of a survey of 1,128 chief procurement officers (CPOs) regarding the key strategies that separate high-performing procurement organizations from the pack. 
(WHITE PAPER) READ ABSTRACT |

Public Sector Business Analytics: The Path to Better Decision Making and Agility by SAP America, Inc.

July 2011 - (Free Research)
This white paper evaluates the use of analytics and business intelligence for improving decision making in public sector organizations, as well as the benefits which prebuilt analytic applications can achieving across multiple organizational functions. 
(WHITE PAPER) READ ABSTRACT |

Business Intelligence In the Corporate Finance Environment: Productivity Gains Associated with Data Agnostic BI Solutions by IBM

December 2010 - (Free Research)
Read this paper to learn how organizations with highly-complex organizational structures will find an application independent business intelligence strategy more effective than BI tools that come bundled in ERP applications. 
(WHITE PAPER) READ ABSTRACT |

The New Business of Business Leaders: Talent Management by Oracle Corporation

March 2014 - (Free Research)
This white paper explores the role of business leaders in driving talent management functions, with a particular focus on the tools and approaches that will make them successful. 
(WHITE PAPER) READ ABSTRACT |

Are businesses taking chances when it comes to managing outsourcing risk? by ComputerWeekly.com

December 2010 - (Free Research)
Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges. 
(WHITE PAPER) READ ABSTRACT |

Improve lifecycle management strategy with Agile ALM tools by IBM

November 2011 - (Free Research)
In this e-guide, find expert tips on the most necessary tools in Agile environments, comparisons between Agile application lifecycle management (ALM) tools and traditional lifecycle management tools, and key strategies for the functions of Agile ALM tools. 
(EGUIDE) READ ABSTRACT |

Wireless Push Email for the Smaller Business: A Comparison by J. Gold Associates, LLC

February 2009 - (Free Research)
This whitepaper explores the requirements and use of mobile extensions to email and PIM systems in companies that have selected the popular Microsoft Exchange environment as their email solution. 
(WHITE PAPER) READ ABSTRACT |

Time to Build the “Last Mile” by IBM

November 2011 - (Free Research)
As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. 
(WHITE PAPER) READ ABSTRACT |

Gartner: Magic Quadrant for IT Project and Portfolio Management by CA Technologies.

June 2009 - (Free Research)
The IT project and portfolio management market remains active in an adverse global economy. This year's Magic Quadrant acknowledges emerging IT planning and control and application portfolio management integration support, two (but not the only) routes for expanding PPM systems. Read this Gartner report for more. 
(ANALYST REPORT) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 2009 - (Free Research)
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. 
(WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications by Cisco Systems, Inc.

October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity. 
(WHITE PAPER)

Enhancing Business with Smarter, More Effective Communication by Cisco Systems, Inc.

March 2007 - (Free Research)
To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes. 
(WHITE PAPER) READ ABSTRACT |

Storage Management for the Cloud by IBM

February 2014 - (Free Research)
In this webcast, industry insider Mike Griese examines the features and functions of a next generation storage resource management application designed to address cloud storage management challenges. 
(WEBCAST) READ ABSTRACT |

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc.

The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features. 
(HARDWARE PRODUCT)

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