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Increased Productivity, Decreased Cost, Happier Employees: First American Meets Its Goals with TechExcel HelpDesk by TechExcel

August 2008 - (Free Research)
TechExcel's HelpDesk application is unique in the industry, offering a combination of intuitive interfaces, sustainable performance, and total customizability for a reasonable price. 
(WHITE PAPER) READ ABSTRACT |

Improve Test Productivity and Product Quality through Test Management by TechExcel

June 2008 - (Free Research)
QA organizations are under increasing pressure to complete their testing in ever-shorter time frames. To meet these challenges, these organizations are pursuing several different strategies to accomplish their goals. 
(WHITE PAPER) READ ABSTRACT |

Improving Help Desk Efficiency: Asset Management and Help Desk Optimization by TechExcel

August 2008 - (Free Research)
This paper explains how asset discovery, and AssetWise Discovery software, plays a vital role in raising help desk efficiency while maintaining customer satisfaction and resolving problems effectively. 
(WHITE PAPER) READ ABSTRACT |

Apply the ITIL Framework with Confidence by TechExcel

August 2008 - (Free Research)
This whitepaper explains how ITIL provides the foundation for quality IT service management. It actively supports corporate goals by offering services that are based on efficient principles and adequately fulfilling business requirements. 
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Integrated Solutions for Defect and Project Tracking by TechExcel

June 2008 - (Free Research)
This paper describes the unique approach and conceptual model that has made DevTrack a clear leader in today's competitive defect tracking market. 
(WHITE PAPER) READ ABSTRACT |

Knowledge-centric Application Lifecycle Management by TechExcel

June 2008 - (Free Research)
Achieve knowledge-centric application lifecycle management (ALM) in your organization for seamless knowledge transfers and ensure that the best processes and method are used during each phase of project development. 
(WHITE PAPER) READ ABSTRACT |

20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company

March 2009 - (Free Research)
How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order. 
(ANALYST REPORT) READ ABSTRACT |

E-Book: Gaining Control of Order Management Processes by SAP America, Inc.

April 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more. 
(EBOOK) READ ABSTRACT |

Improving Order-To-Cash Cycle by Wipro Technologies

January 2009 - (Free Research)
Order to Cash cycle--the sequential steps from acquisition of a customer's order up to the customer's money reaching the operator's bank account represents the financial lifeblood of any communications company. 
(WHITE PAPER) READ ABSTRACT |

Automated Sales Order Processing with SAP Solutions by Esker Inc.

February 2008 - (Free Research)
Don't miss this opportunity to see how document process automation for customer orders can help your company improve key performance indicators. 
(WEBCAST) READ ABSTRACT |

Integrate Automated Order Processing with SAP Applications by Esker Inc.

January 2008 - (Free Research)
Inefficient sales order processing can cause companies to miss tremendous opportunities for improved profitability. Learn how automating the sales order process can eliminate the inefficiencies and limitations of manual order processing. 
(WHITE PAPER) READ ABSTRACT |

Document Process Automation for customer orders by Esker Inc.

January 2008 - (Free Research)
This white paper focuses on DPA of order management processes governing incoming documents, and more specifically on customer orders (incoming documents also include supplier invoices). 
(WHITE PAPER) READ ABSTRACT |

Order Processing Buyer's Guide by Esker Inc.

December 2013 - (Free Research)
View this buyer's guide to get the essential information for selecting the most effective, cost-efficient technology for order processing automation in your organization. Also, learn 13 critical questions to ask solution providers. 
(WHITE PAPER) READ ABSTRACT |

Automating SAP Order Processing is a Must by Esker Inc.

August 2013 - (Free Research)
To avoidissues caused by fax and email sales orders, many savvy companies are turning to automation technologies for help. In this resource, discover how an automated order processing platform works, and discover the benefits you could experience from paperless order processing. 
(EBOOK) READ ABSTRACT |

Expert Tips for Enhancing Order Management Systems by Esker Inc.

July 2013 - (Free Research)
Most people don’t realize that most order management software systems have shared pitfalls that can lead to expensive problems. Read this expert e-guide to find tips on how to select an effective order management system and avoid challenges to allow for more efficient operations. 
(EGUIDE) READ ABSTRACT |

Improve Order-to-Cash Performance with SaaS by Esker Inc.

July 2013 - (Free Research)
Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money. 
(WHITE PAPER) READ ABSTRACT |

Automating Fax and Email Orders into ERP by Esker Inc.

July 2013 - (Free Research)
This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system. 
(WHITE PAPER) READ ABSTRACT |

Finding the Cure for Order Processing Pain by Esker Inc.

July 2013 - (Free Research)
This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes. 
(WHITE PAPER) READ ABSTRACT |

Pitfalls to avoid in SAP order management by Esker Inc.

April 2012 - (Free Research)
In this expert e-guide, readers will learn about pitfalls to avoid in order management, as well as how to take advantage of financial tools within the system. 
(EGUIDE) READ ABSTRACT |

Retain Customers When You Improve SAP Order Management by Esker Inc.

July 2013 - (Free Research)
Read this white paper to learn how to quit paper and effectively automate your sales order management process. Find tips for selecting a system that best meets your business needs and learn how to eliminate non-value-added tasks and human errors that drive up costs and customer dissatisfaction. 
(WHITE PAPER) READ ABSTRACT |

13 Questions to Ask When Choosing an Order Automation Solution Provider by Esker Inc.

July 2013 - (Free Research)
Read this white paper to understand the principles of sales order processing (SOP) software automation and important questions to ask during your selection process to choose the most appropriate vendor. 
(WHITE PAPER) READ ABSTRACT |

Cost-cutting "Fax-as-a-Service" for the SAP Environment by Esker Inc.

July 2013 - (Free Research)
Read this case study to learn how a fax service enabled one manufacturing company to capture all fax orders in their existing SAP system transactions and track each by image and order number to facilitate better efficiency, increase productivity, and accommodate business growth. 
(CASE STUDY) READ ABSTRACT |

Gaining Control of Order Management Processes by Esker Inc.

March 2011 - (Free Research)
In this E-Book, designed for business and IT professionals, find out more about using technology to gain control of sales order management processes. Learn how to navigate the many technology choices and choose between on-premise or SaaS/cloud options. And get key considerations and best practices for optimizing sales order processes. 
(EBOOK)

Presentation Transcript: Automating Fax and Email Orders into SAP Systems by Esker Inc.

March 2011 - (Free Research)
Most orders sent by fax and e-mail end up as paper that gets pushed around the office. Those are the ones that cost the most to process and can cause costly errors. This webcast transcript explores an approach to automate fax, e-mail, EDI, web and mail orders into SAP to streamline your order processing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Automating Fax and Email Orders into SAP to Complete Your E-Vision by Esker Inc.

December 2010 - (Free Research)
This paper gives an overview of key considerations for implementing a solution to automate fax and email orders into your SAP system. Highlighting the advantages of an all-in-one platform approach vs. maintaining a mix of different applications, this paper outlines how to eliminate the time, cost and errors of manual order processing. 
(WHITE PAPER) READ ABSTRACT |

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