WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

CCNA Review: Understand What Types of Information Will be Required to Pass the CCNA Test by Global Knowledge Network, Inc. April 2005 - (Free Research) This document is part of the Global Knowledge Course Review Series, and the review contained will help you understand which types of information the CCNA certification exam covers.  (WHITE PAPER) READ ABSTRACT |

Reining in Escalating eDiscovery Costs by Hewlett-Packard Company May 2013 - (Free Research) This resource outlines practical strategies that will help your organization gain a better understanding of the content and context of electronically stored information (ESI) – empowering you to reign in rampant eDiscovery costs.  (WHITE PAPER) READ ABSTRACT |

Website Globalization Survey by Limelight Networks, Inc. August 2012 - (Free Research) In today's digital world with tech-savvy and demanding consumers, an effective web presence can make or break your business. In order to remain competitive, companies are optimizing their web content management (WCM) strategies. Read on to review the survey results of 200 CMOs on the top challenges of WCM and learn how to overcome them.  (WHITE PAPER) READ ABSTRACT |

Workforce Management in a contact centre by Aspect June 2012 - (Free Research) In order to remain competitive, you need exceptional, 24x7 customer service. Savvy companies are integrating contact center processes with workforce management practices in order to enhance their service strategies. Read this expert report to learn 9 key business processes and 6 technologies required for a successful initiative.  (WHITE PAPER) READ ABSTRACT |

The Era of Impatience – Clock Ticking on Paying Lip Service to Customer Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) Providing an exceptional customer experience is more important than ever before, but many organizations current customer service practices fail to meet customer's expectations. Read this paper to learn 6 simple ways to enhance your service and support strategies in order to provide a better overall customer experience.  (WHITE PAPER)

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Effective Risk Management in a Collaboration Driven Enterprise by AvePoint, Inc. August 2008 - (Free Research) How will platform and content access interruptions affect productivity, revenue, and compliance-related exposure? This document will analyze common consequences of such interruptions and discuss why successful SharePoint deployments require effective management, vigorous protection, diligent compliance protocols, and continuous availability.  (WHITE PAPER) READ ABSTRACT |

10 Ways To Use ERP To Lean The Manufacturing Supply Chain by IFS June 2009 - (Free Research) This white paper gives four tips to help you bring lean supply chain improvements to your manufacturing operation. Additionally, it discusses six technology tools that help automate these lean supply chain practices.  (WHITE PAPER) READ ABSTRACT |

A Guide to Email Regulatory Compliance by USA.NET, Inc. July 2009 - (Free Research) This guide will list and review several regulations and privacy laws that apply to all businesses in order to protect private or sensitive information, discuss different approaches to email security, and give a rundown of several security solution services for your business hosted by USA.NET.  (WHITE PAPER) READ ABSTRACT |

Connect social and enterprise intelligence to transform the customer experience. HP Information Management and Analytics Solution Brief by Hewlett-Packard Limited July 2012 - (Free Research) With the widespread adoption of mobile technologies and social media, businesses have been given a plethora of fresh information on customer wants and needs. Review this paper to learn about how you can utilize these new information resources to maximize customer experience and transform your business strategy for enhanced profitability.  (WHITE PAPER) READ ABSTRACT |

Benchmarking Your Digital Strategy by Limelight Networks, Inc. August 2012 - (Free Research) Every business has a digital presence that impacts their brand and could hinder potential sales if not properly managed. In order to survive in today's digital era, traditional marketing practices need to be overhauled. Read on to learn 10 key strategies marketers need to be successful in digital marketing.  (WHITE PAPER) READ ABSTRACT |

Business Intelligence. It's Better Here: Why the WebFOCUS BI Platform Beats the Competition by Information Builders September 2012 - (Free Research) In today's highly competitive business environment, organizations depend on improved visibility and better business intelligence (BI) tools in order to make smarter decisions – but with the myriad of BI tools available it can be difficult to choose. Read on to learn about a cutting-edge BI platform that outperforms the competition.  (WHITE PAPER) READ ABSTRACT |

SAP and Sybase: A Marriage Made in Database Heaven by SAP America, Inc. November 2012 - (Free Research) Review this IDC report to get an in-depth look at the SAP-Sybase merger and the benefits this collaboration has brought both organizations. Also, gain insight on SAP HANA and where SAP is taking the innovative platform and discover what the analysts predict the future holds for SAP technologies.  (WHITE PAPER) READ ABSTRACT |

BPM Patterns and Practices in Industry by Oracle Corporation UK Ltd September 2012 - (Free Research) This paper reviews common BPM adoption patterns and best-practices across different industries to illustrate the value of BPM.  (WHITE PAPER) READ ABSTRACT |

Best and Worst Practices for Exchange email archiving by Metalogix March 2012 - (Free Research) In this expert e-guide, discover the best and worst practices for email archiving, and review an essential checklist for ensuring that Exchange archives remain compliant.  (EGUIDE) READ ABSTRACT |

Augmenting the Value of ERP to Achieve the Perfect Plant by Apriso Corporation September 2008 - (Free Research) This paper reviews multiple compelling issues of establishing and maintaining connectivity to manufacturing operations to achieve the Perfect Plant through an existing ERP system.  (WHITE PAPER) READ ABSTRACT |

ERP vs. Project Based Solutions - Which Is Right For You? by IFS September 2012 - (Free Research) In order to keep pace with the evolving business world, many manufacturing companies are revamping their businesses and adopting innovative, project-based enterprise resource planning (ERP) strategies. Read on to learn what megatrends are driving this change, the potential benefits of project-based ERP, and much more.  (WHITE PAPER) READ ABSTRACT |

What 150 CIOs Want in an Enterprise Tablet – and How BlackBerry Playbook Stacks Up by BlackBerry July 2012 - (Free Research) Gartner predicts that 80% of businesses will deploy tablet computers across their enterprise by 2013. Review this comprehensive paper to discover what CIOs ranked as the top features and applications of an enterprise-grade tablet, and learn about one tablet option that stands apart from the competition.  (WHITE PAPER) READ ABSTRACT |

E-Guide: How to secure virtual environments: 3 things to keep in mind by Symantec Corporation October 2011 - (Free Research) In order for virtualization administrators to achieve their prime goal, securing their virtual environment, they must carefully plan and execute an effective strategy. Access this expert e-guide to learn three crucial considerations for virtualization security and discover how to avoid common security issues.  (EGUIDE) READ ABSTRACT |

Remote Server Management for Small and Mid-sized Server Rooms and Data by Raritan Inc. January 2008 - (Free Research) Remote-access KVM is a simple, but powerful idea. It provides a cost-effective way to manage data centers, server rooms and branch offices from wherever the IT resources reside.  (WHITE PAPER) READ ABSTRACT |

Email Archiving: To SaaS or Not to Saas? by Proofpoint, Inc. January 2009 - (Free Research) This paper discusses the overall benefits and drawbacks of SaaS solutions, outlining the type of situations that are best suited for this kind of implementation.  (WHITE PAPER) READ ABSTRACT |

Cloud computing fundamentals by IBM December 2010 - (Free Research) Cloud computing offers businesses a whole new way to deliver high quality services to end users and as a result, introduces many opportunities for revenue growth. This white paper provides detailed insights on cloud computing and how you can leverage it in your enterprise.  (WHITE PAPER) READ ABSTRACT |

The Next-Generation Contact Center by Aspect October 2012 - (Free Research) Customers have more power than ever before in the buying process thanks to social media – experience can quickly be posted or tweeted, either boosting or slandering your brand reputation. Read this Forrester report to learn 6 features they recommend for future contact centers and a 4-step roadmap to better customer service.  (WHITE PAPER) READ ABSTRACT |

Doing more with less in the Data Center by SUSE June 2012 - (Free Research) Discover a hardware software solution duo that delivers unbeatable performance, efficiency, and cost effectiveness to enable IT professionals to meet the eruption of data, devices, and other data center challenges.  (WHITE PAPER) READ ABSTRACT |

Improve your response: HP Enterprise Cloud Services for SAP CRM Rapid Deployment Solutions by Hewlett-Packard Company April 2013 - (Free Research) In today's market, the most profitable businesses are those that have the agility and scalability required to respond to customer's changing needs. Their secret to success? The right CRM tools. Read on to learn about one pay-as-you-go CRM tool designed to provide you with all the key CRM features in a cost-effective package.  (PRODUCT OVERVIEW) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.