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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Using Technologies to Increase Perfect Order Metrics by Intermec

August 2008 - (Free Research)
Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies. 
(WHITE PAPER) READ ABSTRACT |

Mobile, Social, Analytics Offer Promise but Demand New Metrics by IBM

March 2013 - (Free Research)
A successful social media analytics endeavor involves changing your business practices and metrics in order to adapt to these new technologies.  This expert e-guide explains how your organization should rethink metrics in order to maximize the value of social technologies, analytics, and mobile devices. 
(EGUIDE) READ ABSTRACT |

10 Metrics Every IT Solutions Provider Should Be Tracking by Autotask Corporation

January 2014 - (Free Research)
The ability to receive and analyze data for businesses is to increase reliability and performance. This guide explores 10 key metrics that IT solutions providers should be tracking. 
(WHITE PAPER) READ ABSTRACT |

20 Steps To Delivering The Perfect Order by Sterling Commerce, An IBM Company

March 2009 - (Free Research)
How can business process and applications professionals lead the charge in optimizing the processes and systems to deliver the perfect order? How does a business process and applications professional know the key steps to supporting a perfect order? Forrester has developed a best practices checklist of 20 steps required to support a perfect order. 
(ANALYST REPORT) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM

June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WEBCAST) READ ABSTRACT |

Performance Management Isn’t Only for Executives by Information Builders

September 2012 - (Free Research)
In today's highly competitive environment, it is paramount that businesses utilize reliable, real-time data in order to improve decision-making and overall performance – but 42% of organizations are dissatisfied with their current practices. Read on to learn how to improve your performance management and business intelligence strategies today. 
(WHITE PAPER) READ ABSTRACT |

Getting From Data to Decisions: How Successful IT Solution Providers Can Eliminate Guesswork and Focus on Growth Initiatives by Autotask Corporation

January 2014 - (Free Research)
This exclusive whitepaper covers the importance of automation and data visibility and access in properly utilizing the time of your IT staff. 
(WHITE PAPER) READ ABSTRACT |

ACP- The Truth About Power Consumption Starts Here by Dell, Inc. and AMD

August 2011 - (Free Research)
Based on customer demands, one company as developed a new metric designed to give customers a more accurate idea of the power consumed by the processor, thus enabling the customer to more accurately plan for future power budgets. 
(WHITE PAPER) READ ABSTRACT |

Consult the new dictionary for customer experience KPIs by Oracle Corporation

September 2012 - (Free Research)
This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value. 
(WHITE PAPER) READ ABSTRACT |

Gaining Control of Order Management Processes by Esker Inc.

March 2011 - (Free Research)
In this E-Book, designed for business and IT professionals, find out more about using technology to gain control of sales order management processes. Learn how to navigate the many technology choices and choose between on-premise or SaaS/cloud options. And get key considerations and best practices for optimizing sales order processes. 
(EBOOK)

Best Practices in Creating a Strategic Finance Function by SAP America, Inc.

January 2009 - (Free Research)
the following article will share the results of SAP research as well as APQC's Open Standards Benchmarking Collaborative (OSBC) research. The OSBC research is the first global set of common standards for business processes and data, giving organizations an independent, authoritative resource for evaluating and improving business practices. 
(WHITE PAPER) READ ABSTRACT |

B2B Collaboration: Assessing the ROI of Process Integration Business Value Research Series by Sterling Commerce Manufacturing Solutions

March 2008 - (Free Research)
Business and IT leaders are under increasing pressure to improve B2B collaboration and the electronic communication capabilities of their organizations. This report looks at the key drivers for B2B collaboration in both the purchase-to-pay and... 
(WHITE PAPER) READ ABSTRACT |

Customer Satisfaction with Email Archiving Systems by Sunbelt Software

January 2010 - (Free Research)
Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process. 
(WHITE PAPER) READ ABSTRACT |

VDI Customer Case Study: Athabasca University by Xangati

December 2013 - (Free Research)
This case study explores how Athabasca University was able to use a VDI performance management tool to get detailed metrics and visibility into their servers and desktops in order to detect and remedy performance problems quickly and effectively. 
(CASE STUDY) READ ABSTRACT |

5 Best Practices for Telling Great Stories with Data by Tableau Software

February 2008 - (Free Research)
Data doesn't have to be only fact driven and metric. Learn these five best practices to help you make sense and order out of a disparate collection of facts. 
(WHITE PAPER) READ ABSTRACT |

Bring Clinical Efficiency to Point of Care (PoC) Devices by PC Connection

May 2014 - (Free Research)
Read this resource to learn how to develop a more efficient workflow by developing  an analysis solution built to fit your clinical outcome and performance metric needs. 
(WHITE PAPER) READ ABSTRACT |

Meeting Tomorrow's Internet Performance Requirements by Keynote Systems

March 2007 - (Free Research)
Few businesses can operate effectively today without an online presence. Web-based applications provide essential links with customers, partners, and employees. Service Level Management (SLM) is one way of managing the customer experience ... 
(WHITE PAPER)

HP Converged Infrastructure Solution for the SAP High Performance Analytic Appliance (HANA) 1.0 by HP & Intel®

February 2011 - (Free Research)
Today’s businesses require the flexibility and responsiveness of an Instant-On Enterprise, achieving nearly instant access to transactional data at the department level. Read this white paper to learn how to get fast, flexible data for your enterprise. 
(WHITE PAPER) READ ABSTRACT |

Getting Started with ITIL's CMDB: Best-Practice Tips for Enterprise IT Professionals by Enterprise Management Associates (EMA)

May 2008 - (Free Research)
Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative. 
(WHITE PAPER) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

How Does your Service Measure Up? Getting to Grips with Metrics by GoToAssist

July 2011 - (Free Research)
This quick guide will identify some of the most popular metrics that you should be measuring, look at ways in which you can measure them, and how to utilize these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

Quick Guide: Getting to Grips with Service Desk Metrics by Citrix Online UK

April 2011 - (Free Research)
This quick guide from Service Desk Institute identifies the most popular industry metrics that you should be employing, considers the best ways to measure them and demonstrates how to utilise these measures to improve your service delivery. 
(WHITE PAPER) READ ABSTRACT |

How to: Establishing a baseline for manufacturing metrics by IQMS

October 2013 - (Free Research)
Fore a look at mission-crticial metrics, this e-guide provides an overview of Overall Equipment Effectiveness (OEE) metrics and the Supply Chain Operations Reference (SCOR) model, addressing the fundamental tenets and benefits of each. 
(EGUIDE) READ ABSTRACT |

6 Key Metrics for Measuring Lean Success by Infor

September 2008 - (Free Research)
This webcast by IndustryWeek discusses the key metrics your company can use to help ensure you accomplish you lean goals. It brings together members of the manufacturing community to discuss strategic and operational initiatives. 
(WEBCAST) READ ABSTRACT |

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