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Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel May 19, 2009 - (Free Research) ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.  (ARTICLE) READ ABSTRACT |

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation September 01, 2009 - (Free Research) As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions.  (CASE STUDY) READ ABSTRACT |

Octel Dies in 2014, What’s Next? by AVST (E-mail this company) January 25, 2013 - (Free Research) Discover how you can enjoy all the benefits of a next-generation unified communications system, all while protecting your current TDM and IP-PBX telephony infrastructure.  (VIDEO) READ ABSTRACT |

ISC Corp. Case Study by Emerson Network Power July 07, 2009 - (Free Research) ISC Corp. needed a new data center that could efficiently meet current and future needs. Learn how Emerson Network Power and its Liebert power and cooling technologies helped to realize that goal.  (CASE STUDY) READ ABSTRACT |

Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade by HP and Microsoft February 28, 2011 - (Free Research) Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs.  (CASE STUDY) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix July 2008 - (Free Research) Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording.  (WHITE PAPER) READ ABSTRACT |

IP Telephony: Reliability You Can Count On by ShoreTel May 2009 - (Free Research) This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.  (WHITE PAPER) READ ABSTRACT |

Networking and Unified Communications Reference Guide by CDW Corporation September 2009 - (Free Research) CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.  (ESSENTIAL GUIDE) READ ABSTRACT |

Implementing Fax over IP (FoIP) in your Organization by OpenText May 2010 - (Free Research) This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.  (WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact May 2011 - (Free Research) Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO).  (WHITE PAPER) READ ABSTRACT |

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony by IBM December 2010 - (Free Research) This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.  (WHITE PAPER) READ ABSTRACT |

IP Telephony from A-Z -- The Complete IP Telephony eBook by ShoreTel December 2007 - (Free Research) Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management.  (EBOOK) READ ABSTRACT |

Next Generation Telephony by Microsoft November 2010 - (Free Research) Legacy telephony systems simply don't fulfill the needs of the modern enterprise. This whitepaper describes the collaboration, productivity, and cost-saving benefits you can enjoy by leveraging a single, comprehensive enterprise communication solution in your organization.  (WHITE PAPER) READ ABSTRACT |

Getting Started with Cisco Unified Communications Technologies by Global Knowledge April 2013 - (Free Research) The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!  (WHITE PAPER) READ ABSTRACT |

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System by Avaya September 2011 - (Free Research) Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices.  (WHITE PAPER) READ ABSTRACT |

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution by Polycom, Inc. August 2010 - (Free Research) This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.  (WHITE PAPER) READ ABSTRACT |

User Virtualization: Paving the Way to Windows 7 by AppSense August 2011 - (Free Research) This exclusive resource presents how you can leverage user virtualisation to your advantage in order to achieve a seamless Windows 7 transition. Learn how to reduce migration complexity and ease system management without added costs.  (WHITE PAPER) READ ABSTRACT |

User Virtualization: Paving the Way to Windows 7 by AppSense August 2011 - (Free Research) This exclusive resource presents how you can leverage user virtualisation to your advantage in order to achieve a seamless Windows 7 transition. Learn how to reduce migration complexity and ease system management without added costs.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

User Virtualization: Paving the Way to Windows 7 by AppSense August 2011 - (Free Research) This exclusive resource presents how you can leverage user virtualisation to your advantage in order to achieve a seamless Windows 7 transition. Learn how to reduce migration complexity and ease system management without added costs.  (WHITE PAPER) READ ABSTRACT |

Planning for the Security Features of Windows 7 Professional by Dell, Inc. and Microsoft Windows 7 October 2009 - (Free Research) With Windows 7 Professional, Microsoft has added and extended many security capabilities in its flagship Windows operating system (OS). Deciding which features to activate as well as testing will impact the planning for every Windows 7 rollout. This analyst report will analyze the major security capabilities of Windows 7 in order of importance.  (ANALYST REPORT) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

Eguide: Understanding Windows 8 App Compatibility and the Metro User Interface by Microsoft April 2013 - (Free Research) Access this expert guide from SearchEnterpriseDesktop.com to learn everything you need to know about Window 8's new application environment, including the application style and its impact on the end user experience.  (EGUIDE) READ ABSTRACT |

Build a Hybrid App for Windows Phone 8 using appMobi by Microsoft February 2013 - (Free Research) This helpful blog post will teach you about how you can create hybrid mobile apps that run on iOS, Android and Windows.  You'll discover helpful tips, tricks, and tools to guide you on the entire development process.  (WHITE PAPER) READ ABSTRACT |

Android to Windows 8 Part 2: Creating Your First Windows Store Project by Microsoft March 2013 - (Free Research) In this post from an industry insider, discover ways in which Android developers can make the transition to Windows 8 application development, specifically on creating a Windows store project. Read on for detailed rundowns of template options and tips and best practices for naming and marketing your project.  (WHITE PAPER) READ ABSTRACT |

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