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Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel

May 19, 2009 - (Free Research)
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. 
(ARTICLE) READ ABSTRACT |

Allied Solutions Moves IP Telephony System to CDW Data Center by CDW Corporation

September 01, 2009 - (Free Research)
As part of a larger outsourcing project, Allied Solutions decided to outsource their IP Telephony infrastructure to take advantage of the stability, security, and redundancy that a data center could offer. To achieve this goal, they turned to CDW’s Hosting and Managed Services solutions. 
(CASE STUDY) READ ABSTRACT |

The ECHO™ - Avaya Connection: ECHO™, and How It Interacts with Avaya's Telephony Solutions by Teleformix

July 2008 - (Free Research)
Read this paper to learn how Teleformix's ECHO™ digital recording solution integrates seamlessly with Avaya's telephony systems, providing your company with a crucial customer service tool - quality assurance recording. 
(WHITE PAPER) READ ABSTRACT |

Case Study: Leader in Language and Development Reduces Costs with Communications Solution Upgrade by HP and Microsoft

February 2011 - (Free Research)
Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs. 
(CASE STUDY) READ ABSTRACT |

IP Telephony: Reliability You Can Count On by ShoreTel

May 2009 - (Free Research)
This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective. 
(WHITE PAPER) READ ABSTRACT |

ISC Corp. Case Study by Emerson Network Power

July 2009 - (Free Research)
ISC Corp. needed a new data center that could efficiently meet current and future needs. Learn how Emerson Network Power and its Liebert power and cooling technologies helped to realize that goal. 
(CASE STUDY) READ ABSTRACT |

Networking and Unified Communications Reference Guide by CDW Corporation

September 2009 - (Free Research)
CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Implementing Fax over IP (FoIP) in your Organization by OpenText

May 2010 - (Free Research)
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today. 
(WHITE PAPER) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony by IBM

December 2010 - (Free Research)
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client. 
(WHITE PAPER) READ ABSTRACT |

Understanding Avaya IP Office Short Codes by Global Knowledge

May 2013 - (Free Research)
This white paper provides a road map to understanding the programming and use of short codes in an Avaya IP Office system. It is based primarily on the codes used with the IPO 8.1 U-Law system with the Essential, Preferred, or Advanced Edition system licenses. 
(WHITE PAPER) READ ABSTRACT |

IP Telephony from A-Z -- The Complete IP Telephony eBook by ShoreTel

December 2007 - (Free Research)
Check out this comprehensive eBook to discover the ins and outs of IP telephony system selection, deployment, and management. 
(EBOOK) READ ABSTRACT |

Getting Started with Cisco Unified Communications Technologies by Global Knowledge

April 2013 - (Free Research)
The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more! 
(WHITE PAPER) READ ABSTRACT |

Avaya IP Office Release 6: Small Office Deployment & TCO vs. ShoreTel IP Phone System by Avaya

September 2011 - (Free Research)
Read this white paper for a comparison of Avaya's IP Office and ShoreTel’s IP Phone System. Then discover how Avaya IP Office uses a scalable system that minimizes power consumption and avoids the need for a dedicated Windows server system in sub-20 person offices. 
(WHITE PAPER) READ ABSTRACT |

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution by Polycom, Inc.

August 2010 - (Free Research)
This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities. 
(WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

User Virtualization: Paving the Way to Windows 7 by AppSense

August 2011 - (Free Research)
This exclusive resource presents how you can leverage user virtualisation to your advantage in order to achieve a seamless Windows 7 transition. Learn how to reduce migration complexity and ease system management without added costs. 
(WHITE PAPER) READ ABSTRACT |

Life in the Enterprise Beyond Windows XP: Essential Steps Toward Migrating to Your Next OS by Insight

July 2013 - (Free Research)
Find essential steps you can take in order to ensure seamless Windows migration while keeping costs to a minimum. 
(WHITE PAPER) READ ABSTRACT |

Planning for the Security Features of Windows 7 Professional by Dell, Inc. and Microsoft Windows 7

October 2009 - (Free Research)
With Windows 7 Professional, Microsoft has added and extended many security capabilities in its flagship Windows operating system (OS). Deciding which features to activate as well as testing will impact the planning for every Windows 7 rollout. This analyst report will analyze the major security capabilities of Windows 7 in order of importance. 
(ANALYST REPORT) READ ABSTRACT |

Taking a New Approach to Application Compatibility in Windows 7 Migrations by Dell and Microsoft

March 2014 - (Free Research)
Fortunately, new tools are emerging that help efficiently test for and fix application compatibility issues in order to smooth the migration to Windows 7. 
(WHITE PAPER) READ ABSTRACT |

Airline IT Aims High by Dell, Inc.

March 2014 - (Free Research)
This whitepaper provides a case study of TUIfly, a large-scale airline services company that needed to do a complete technology overhaul to support everything from customer bookings to flight preparation by crew. 
(WHITE PAPER) READ ABSTRACT |

A Smart Strategy for Streamlining and Accelerating Windows 7 Migration by Flexera Software

July 2013 - (Free Research)
This whitepaper will help you learn how to best go about taking on this necessary but overwhelming transition to Windows 7 from older operating systems. Get tips on making the business case, formulating a strategy, and more. 
(WHITE PAPER) READ ABSTRACT |

Windows 7 Migration: Inevitable and Necessary for Most IT Shops, but Time and Tools are Essential Ingredients for Success by RES Software

February 2011 - (Free Research)
To help understand the challenges IT organizations are facing and will continue to face in their Windows 7migration efforts, RES Software commissioned research that asked IT professionals to detail their experiences, expectations and concerns over their migration. Check out this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Reduce Your Backup Window by Overland Storage

February 2008 - (Free Research)
Backup windows are a constant headache for storage administrators and they're constantly trying to find new ways to reduce them. This white paper explains 5 easy steps that will help make shorter backup windows a reality. Read this white paper to l... 
(WHITE PAPER) READ ABSTRACT |

SCOPIA Connector for Microsoft Office Communications Server (OCS) 2007 by RADVISION

February 2008 - (Free Research)
The new SCOPIA OCS 2007 Connector enhances the Microsoft solution providing the capability for Office Communicator users to participate in conferences with standards-based video conferencing systems and devices. 
(ARTICLE) READ ABSTRACT |

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