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ROI Case Study: Quest Foglight at Imperial College London by ComputerWeekly.com
June 27, 2012 - (Free Research)
Imperial College London deployed Quest Foglight to manage the performance of its applications, databases, and services and reduce system downtime. Nucleus Reseach evaluates the ROI of the project.
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Realizing Rapid ROI Through Mobility by BlackBerry
February 18, 2010 - (Free Research)
Companies are reaping the benefits from mobile CRM, field service and sales force automation processes with the latest Research In Motion (RIM) offerings. Read this white paper to learn more!
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Quest MessageStats™ by Quest Software, now a part of Dell
Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 2 by SAP AG
August 01, 2007 - (Free Research)
Anticipating customer needs is a better predictor of success than just responding to what customers say they want. Read this white paper to learn how you can create a unique customer experience by anticipating customers' lifestyle needs and demands.
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The value of mobile and social to CRM by ComputerWeekly.com
March 16, 2012 - (Free Research)
Adding mobile access and social collaboration to CRM delivers significant benefits, this report from Nucleus Research reveals.
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Technology value matrix : ERP by ComputerWeekly.com
November 30, 2012 - (Free Research)
Analyst group Nucleus Research looks at the latest trends in enterprise resource planning (ERP) and discusses the best performing suppliers.
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 3 by SAP AG
August 01, 2007 - (Free Research)
The amount of customer information available grows every day. Learn why it is critical for you to analyze and understand customer information in order to draw meaningful conclusions about consumer lifestyles, buying habits and shopping behaviors.
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Customer Experience: Empowering People. Powering Brands. by Oracle Corporation UK Ltd
December 17, 2012 - (Free Research)
Research shows that 86% of customers will pay up to 25% more for a great customer experience, but only 1% report that their expectations are being met. Read this paper to learn about next-generation customer experience management technologies and strategies from Oracle that enable you to effectively connect, engage, and service your customers.
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Customer Experience for Marketing: Oracle Commerce Solutions by Oracle Corporation UK Ltd
December 13, 2012 - (Free Research)
Today, customers hold the buying power – not marketing. In fact, research shows that 73% of customers will be loyal to brands that deliver a great customer experience. Read this paper to discover how the customer experience is driving business value and learn the 3 key principles of delivering an exceptional experience.
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ESG Virtualization Concept Becomes Reality by Quest Software, now a part of Dell
June 28, 2011 - (Free Research)
Moving to desktop virtualization offers stronger security, less complicated desktop management and the ability to access “desktop” resources from remote locations. In this Quest white paper by the Enterprise Strategy Group, read the research and learn the benefits of moving to a virtual desktop environment.
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Gartner: Deriving value from Big Data for CRM by ComputerWeekly.com
May 20, 2013 - (Free Research)
Kimberly Collins, research vice-president of Gartner highlights the critical steps organisations should to take to integrate big data into Customer Relationship Management (CRM).
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Transaction Tracing through Complex Web Applications by Quest Software, now a part of Dell
May 12, 2011 - (Free Research)
Read this paper for a better understanding of the components of a transaction when it crosses application domains and the difficulty in connecting them for monitoring purposes.
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Customer Experience for Sales: Oracle Sales Solutions by Oracle Corporation UK Ltd
December 13, 2012 - (Free Research)
The customer experience is playing a bigger role in the consumer market as well as the B2B buying process. Sales professionals need to provide a consistent and personalized experience from the very first interaction – but legacy sales strategies are fragmented. Read on to learn how to optimize your sales methods for the age of the customer.
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The ROI of Social CRM by ComputerWeekly.com
August 2012 - (Free Research)
This analyst report from Nucleus Research shows that businesses can achieve a significant return on investment by adding social media to their CRM deployments
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E-Book: Gaining Control of Order Management Processes by SAP America, Inc.
April 2012 - (Free Research)
This e-book, packed with four expert articles, highlights SAP's solution to sales order management, offering insight into its CRM, ERP and supply chain management components. Read these insightful articles now to learn about this option's strengths and weaknesses, how to properly define the sales process and so much more.
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SAP Sales Order Management: A Behemoth That Works by Esker Inc.
February 2012 - (Free Research)
In this exclusive e-book, find expert tips and strategies for using SAP sales order management software to regain control of your processes to increase efficiency, decrease problems, and boost customer satisfaction.
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Oracle Fusion CRM Cloud Service: The New Standard for CRM by Oracle Corporation
February 2012 - (Free Research)
This brief webcast examines common hurdles of sales force today and introduces Oracle's Fusion Customer Relationship Management tool that is able to help you maximize revenue potential, gain a single view of your customer across the enterprise, and centralize order orchestration across multiple capture and fulfillment systems.
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The Quest for a Cloud Integration Strategy by Dell, Inc.
October 2011 - (Free Research)
This paper discusses how it is equally critical that businesses consider the need for scalability- both in terms of the growth of the customer base and the expansion of back-office solutions to include future purchases of SaaS, PaaS, and cloud computing applications.
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The 10 Commandments of a Successful Oracle E-Business R12 Upgrade by Quest Software, now a part of Dell
October 2011 - (Free Research)
This white paper provides 10 key best practices to help your organization effectively manage change to your enterprise resource planning (ERP) systems, with particular attention to upgrading to R12.
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Microsoft Convergence 2012 by ComputerWeekly.com
May 2012 - (Free Research)
Nucleus Research assesses Microsoft’s plans to extend and develop the Microsoft Dynamics CRM platform.
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CRM Buyer’s Guide – 2011 Edition by SearchCRM
June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.
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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.
July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.
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