Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.

Will Your Company Benefit from Fax Servers and Electronic Document Delivery? by OpenText October 26, 2010 - (Free Research) This paper discusses how efficient, secure and cost-effective distribution of this business information can have a significant impact on overall business performance by extending process efficiencies. That’s where fax server software can provide a business edge. Read on to learn if your company can benefit from automating document delivery.  (ESSENTIAL GUIDE) READ ABSTRACT |

Symantec Report on Rogue Security Software by Symantec Corporation October 01, 2009 - (Free Research) The Symantec Report on Rogue Security Software is an in-depth analysis of rogue security software programs. Read this report to learn the specifics about security software scams.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Power Equipment Startup by Square D Critical Power Competency Center February 12, 2009 - (Free Research) This paper describes the need for a systematized program for new power equipment startup and the best practices and pitfalls that exist with regards to power equipment startup.  (WHITE PAPER) READ ABSTRACT |

Remote Server Management for Small and Mid-sized Server Rooms and Data by Raritan Inc. January 2008 - (Free Research) Remote-access KVM is a simple, but powerful idea. It provides a cost-effective way to manage data centers, server rooms and branch offices from wherever the IT resources reside.  (WHITE PAPER) READ ABSTRACT |

Workforce Management in a contact centre by Aspect June 2012 - (Free Research) In order to remain competitive, you need exceptional, 24x7 customer service. Savvy companies are integrating contact center processes with workforce management practices in order to enhance their service strategies. Read this expert report to learn 9 key business processes and 6 technologies required for a successful initiative.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Moving Toward a Virtual Data Center by Datalink and NetApp June 2011 - (Free Research) This exclusive resource describes how virtualization can benefit your data center and addresses both public and private cloud strategies.Learn about the many challenges IT pros face and access the necessary steps in the evolution to a cost-effective and efficient virtual data center.  (WHITE PAPER) READ ABSTRACT |

Case Study: Fast, reliable Payment Card Industry compliance by Dell SecureWorks UK July 2012 - (Free Research) To avoid fines and meet an upcoming compliance deadline, call centre services provider, RESPONSE (Building Rewarding Relationships), needed to improve security. Read this paper to learn how the organisation secured an easily installed and managed security solution that could also be deployed in time to meet the looming deadline.  (WHITE PAPER) READ ABSTRACT |

Securely Enable Online Business by CA Technologies. September 2012 - (Free Research) Historically, security practices meant less productivity and growth for businesses, but it no longer has to be a trade-off. In order for organizations to effectively grow their business, protection and efficiency need to go hand in hand. Read this white paper to find out more about improving security without sacrificing productivity.  (WHITE PAPER) READ ABSTRACT |

Hitting Your Targets with Service Catalog by ServiceNow April 2013 - (Free Research) Access this webcast to learn how you can deploy an IT service catalog to communicate negotiated service offerings and service level agreements to users easily and efficiently.  (WEBCAST) READ ABSTRACT |

Expert Strategies to Improve Data Center Efficiency by Schneider Electric January 2013 - (Free Research) Access this expert e-guide that examines the most cost-effective data center technologies that will improve energy efficiency to reduce IT infrastructure costs or adhere to environmental regulations.  (EGUIDE) READ ABSTRACT |

5 Enterprise Asset Management (EAM) Steps to RCM by IFS March 2012 - (Free Research) Read this white paper to understand the importance of reliability-centered maintenance (RCM) and the five levels of enterprise asset management (EAM) development that you must achieve in order to reach effective quintessential asset management (QAM) and RCM.  (WHITE PAPER) READ ABSTRACT |

CK3X: At Glance by Intermec February 2013 - (Free Research) Access this brief webcast to discover a handheld system that offers pallet tag accuracy of 99.9% and perfect orders of 99%. Discover a mobile computing tool that offers best-in-class processing architecture, battery life, scanning and device configuration.  (WEBCAST) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya December 2010 - (Free Research) Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.  (WHITE PAPER) READ ABSTRACT |

Data Center Transformation: New Directions for IT by Hitachi Data Systems January 2011 - (Free Research) To meet dynamic business services needs, IT must change the model of its data centers by incorporating flexible and agile infrastructure and processes that support the cost-effective and timely delivery of services.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

University of South Florida secures big data with Dell SonicWALL by Dell, Inc. November 2012 - (Free Research) In order to keep up with dramatic increases in network traffic, the The University of Southern Florida's Pediatric Epidemiology Center needed to upgrade the processing capacity of its firewall. In addition, it needed an effective anti-spam solution. Check out this short case study to learn more.  (WHITE PAPER) READ ABSTRACT |

Quest MessageStats™ by Quest Software, now a part of Dell Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.  (ASP & SOFTWARE PRODUCT)

Creating Order from Chaos in Data Centers and Server Rooms by APC by Schneider Electric May 2012 - (Free Research) Access this white paper to discover innovative approaches to eliminating chaos in your data center or server room. From quick fixes to long term solutions, this resource has it all.  (WHITE PAPER) READ ABSTRACT |

Datacenter Transformation: New Directions for IT by Hitachi Data Systems December 2010 - (Free Research) The following report contains answers to 5 crucial data center questions posed by Hitachi Data Systems to Benjamin S. Woo, program vice president of IDC's Worldwide Storage Systems research, on behalf of Hitachi Data Systems' customers.  (ANALYST BRIEF) READ ABSTRACT |

Creating Order from Chaos in Data Centers and Server Rooms by APC by Schneider Electric February 2009 - (Free Research) Data center professionals can rid themselves of messy racks, sub-standard under floor air distribution, and cable sprawl with a minimum of heartache and expense. This paper outlines several innovative approaches for dealing with the symptoms of chaos and for eliminating the root causes of disorder.  (WHITE PAPER) READ ABSTRACT |

Order Management System Best Practices by Esker Inc. June 2012 - (Free Research) Most people don’t realize that most order management software systems have shared pitfalls that can lead to expensive problems. Read this expert e-guide to find tips on how to select an effective order management system and avoid challenges to allow for more efficient operations.  (EGUIDE) READ ABSTRACT |

Optimize server utilization in real time with HP Virtual Server Environment for HP Integrity servers by Hewlett-Packard Company December 2008 - (Free Research) Read this document to learn how HP Virtual Server Environment (VSE), the HP virtualization solution for HP Integrity servers, gives you the flexibility you need to increase the return on your IT investments and become more agile at the same time.  (WHITE PAPER) READ ABSTRACT |

Datacenter Transformation: New Directions for IT from IDC by Hitachi Data Systems September 2011 - (Free Research) To meet dynamic business services needs, IT must change the model of its datacenters by incorporating flexible and agile infrastructure and processes that support the cost effective and timely delivery of services. Read this expert Q & A to learn more.  (WHITE PAPER) READ ABSTRACT |

CW+: How to use predictive modeling to run an effective technology platform by ComputerWeekly.com January 2011 - (Free Research) IT is moving from being a point of differentiation for an organisation towards becoming a point of constraint.  (WHITE PAPER) READ ABSTRACT |

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