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Deploying Oracle on VMware: Challenges and Opportunities by VMware and Intel
May 06, 2010 - (Free Research)
In this webcast, AbitibiBowater, the eighth largest publicly traded pulp and paper manufacturer in the world, shares how they successfully virtualized mission-critical Oracle solutions such as JD Enterprise One, Oracle Databases and Oracle Business Intelligence data warehouses.
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Essential Deployment Tips: Oracle Databases on VMware vSphere 4 by VMware and Intel
October 14, 2010 - (Free Research)
This paper provides the essential tips necessary to successfully deploy Oracle on VMware virtual infrastructure to enable database administrators (DBAs) to meet their performance and availability goals.
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Oracle Databases on Vmware: Use Cases by VMware, Inc.
October 2010 - (Free Research)
This guide provides best practice guidelines for deploying Oracle databases on VMware vSphere, including best practice tips for storage, networking and performance.
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Application Ready Network Guide: Oracle Application Server 10g by F5 Networks
January 2007 - (Free Research)
FS's Application Ready Network for Oracle Application Server 10g provides a comprehensive application delivery platform that greatly enhances the productivity and agility of both the Oracle applications and the organizationswho rely on these devices.
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Using Social Media to Win Over Customers by SearchCRM
March 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies.
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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
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Customer Experience Exchange E-Zine Issue 2 by SearchCRM
January 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies.
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Oracle to Teradata Migration Case Studies: Realizing value and improving capabilities by Teradata
April 2011 - (Free Research)
This paper profiles four of the more than 200 Oracle customers who have migrated to a Teradata solution. The companies profiled in this paper have achieved performance improvements, additional business benefits that justify the migration cost, and successful integration of the Teradata Database with the Oracle OLTP environment.
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Customer Experience for Commerce: Oracle Commerce Solutions by Oracle Corporation UK Ltd
December 2012 - (Free Research)
This exclusive resource explores the factors influencing the changing commerce landscape, including the impact mobility and social networking are having on the customer experience, and outlines technology tools from Oracle designed to help you optimize your customer experience management strategies.
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Customer Experience for Service: Oracle Commerce Solutions by Oracle Corporation UK Ltd
December 2012 - (Free Research)
Phenomenal customer service has never been more critical. A 2011 CEI report shows that 89% of customers will stop doing business with a company after a single bad experience. Inside this resource, learn more about the role of customer service in delivering a great customer experience and find out what strategies market leaders are using.
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Customer Experience: Empowering People. Powering Brands. by Oracle Corporation UK Ltd
December 2012 - (Free Research)
Research shows that 86% of customers will pay up to 25% more for a great customer experience, but only 1% report that their expectations are being met. Read this paper to learn about next-generation customer experience management technologies and strategies from Oracle that enable you to effectively connect, engage, and service your customers.
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Customer Experience for Marketing: Oracle Commerce Solutions by Oracle Corporation UK Ltd
December 2012 - (Free Research)
Today, customers hold the buying power – not marketing. In fact, research shows that 73% of customers will be loyal to brands that deliver a great customer experience. Read this paper to discover how the customer experience is driving business value and learn the 3 key principles of delivering an exceptional experience.
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Oracle Customer Experience: The Communication Experience by Oracle Corporation UK Ltd
December 2012 - (Free Research)
In this brief video, discover how utilizing the right technology innovations can enable you to drastically improve the customer experience, foster loyalty, and ultimately grow your brand. Watch now to find out the advantages of using innovative technologies like mobile applications, loyalty points, and automated email reminders.
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Oracle Customer Experience: The Travel Experience by Oracle Corporation UK Ltd
December 2012 - (Free Research)
Watch this webcast to learn how Global Airways made business travel a positive experience for one passenger through customer experience management (CEM) technologies.
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Oracle Customer Experience: The Financial Services Experience by Oracle Corporation UK Ltd
December 2012 - (Free Research)
A great customer experience can make all the difference for businesses looking to stay competitive and draw and retain consumers. Watch this webcast for a customer case about choosing a credit card with the Ashcroft Financial Group.
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Oracle Customer Experience: The Retail Experience by Oracle Corporation UK Ltd
December 2012 - (Free Research)
Creating an individualized, consistent customer experieicne is paramount for today's businesses. In this webcast, learn how Winston Furnishings used customer experience management (CEM) technology to customize their customers' experience when shopping for furniture on the web.
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Creating Business Value Through Customer Experience by Oracle Corporation UK Ltd
December 2012 - (Free Research)
In this webcast, Brian J. Curran, VP of Customer Experience Strategy for Oracle, explains the business value of effective customer experience management and offers strategies and methodologies for getting started.
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Why Customer ‘Satisfaction’ is No Longer Good Enough by Oracle Corporation UK Ltd
November 2012 - (Free Research)
This white paper presents the findings of a survey by Oracle to see how European shoppers currently feel about their experiences with businesses. It reveals consumer preferences in terms of communicating with brands, issue resolution, the impact of poor customer service and what makes the ideal customer experience (CX).
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Connect the Online Customer Experience with Oracle WebCenter Sites Presentation Transcript by Oracle Corporation
April 2013 - (Free Research)
Most customers today interact with businesses on the web, so it's crucial that your organization's web presence meets their expectations. Read this presentation transcript from a webcast outlining the tools needed to help your business deliver an engaging, personalized online customer experience, starting with your web content management strategy.
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Linux Related Technical Support Study by SUSE
August 2010 - (Free Research)
When it comes to technical support services, not all Linux offerings are created equal. This white paper evaluates three leading Linux vendors on several critical support capabilities, including ease of access to services, knowledge and expertise, and speed and effectiveness of resolution.
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Customer Experience: Empowering People. Powering Brands. by Oracle Corporation UK Ltd
December 2012 - (Free Research)
The way you do business has changed. Today's customers can make decisions about the products or services you offer without ever contacting your company directly, making an exceptional experience across all customer touch points paramount. Read on to learn about innovative technologies can help you enhance the customer experience.
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‘A Little Extra Service’ Raises Customer Satisfaction and Lowers Costs by Oracle Corporation UK Ltd
April 2013 - (Free Research)
Customers today hate calling representatives on the phone - they want answers fast, online, and easy to access. Check out this white paper to learn how your company can go the extra mile in CRM to drive customer satisfaction and save money with initiatives in web self-service, live chat, email management, and more.
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