Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

CW Special Report on Oracle by ComputerWeekly.com February 01, 2012 - (Free Research) This special report, updated for 2012, gives an independent view of the challenges facing Oracle, its financial performance, the services it offers, its place in the IT market and its future strategy.  (WHITE PAPER) READ ABSTRACT |

The Great Debate: Buy Versus Build by Oracle Corporation June 23, 2009 - (Free Research) This white paper explores the relative pros and cons of deploying pre-built analytic applications from Oracle versus building a custom data warehouse against Oracle E-Business Suite, PeopleSoft, Siebel or similar systems.  (WHITE PAPER) READ ABSTRACT |

Sales Executive Strategy Brief by Oracle Corporation August 25, 2012 - (Free Research) In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.  (WHITE PAPER) READ ABSTRACT |

Customer Experience for Marketing: Oracle Commerce Solutions by Oracle Corporation UK Ltd December 13, 2012 - (Free Research) Today, customers hold the buying power – not marketing. In fact, research shows that 73% of customers will be loyal to brands that deliver a great customer experience. Read this paper to discover how the customer experience is driving business value and learn the 3 key principles  of delivering an exceptional experience.  (WHITE PAPER)

Why IBM DB2 is easier to administer than Oracle by IBM June 07, 2011 - (Free Research) Learn about why it matters that IBM DB2 is easier to administer than Oracle. Triton case study.  (RESOURCE)

Customer Experience: Empowering People. Powering Brands. by Oracle Corporation UK Ltd December 17, 2012 - (Free Research) Research shows that 86% of customers will pay up to 25% more for a great customer experience, but only 1% report that their expectations are being met. Read this paper to learn about next-generation customer experience management technologies and strategies from Oracle that enable you to effectively connect, engage, and service your customers.  (DATA SHEET)

Customer Experience for Sales: Oracle Sales Solutions by Oracle Corporation UK Ltd December 13, 2012 - (Free Research) The customer experience is playing a bigger role in the consumer market as well as the B2B buying process. Sales professionals need to provide a consistent and personalized experience from the very first interaction – but legacy sales strategies are fragmented. Read on to learn how to optimize your sales methods for the age of the customer.  (WHITE PAPER)

Powering the Cross-Channel Customer Experience with Oracle’s Complete Commerce by Oracle Corporation UK Ltd March 01, 2012 - (Free Research) Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers. Complete Commerce can help you unify your customer's experience, personalize their journey, maximize engagement and optimize the execution along the way.  (WHITE PAPER)

Powering the Cross-Channel Customer Experience with Oracle’s Complete Commerce by Oracle Corporation March 01, 2012 - (Free Research) Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers. Complete Commerce can help you unify your customer's experience, personalize their journey, maximize engagement and optimize the execution along the way.  (WHITE PAPER) READ ABSTRACT |

Learn to Choose the Right Server Hardware with the Right Software by Regan Technologies March 01, 2011 - (Free Research) Many organizations today acknowledge that selecting a new server involves much more than just opening a catalog and buying a system. Before evaluating the server hardware, knowing what edition of Oracle 11g to choose and whether to run that edition on a virtualized server is crucial. Read this e-guide to learn more.  (EGUIDE) READ ABSTRACT |

CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.  (WHITE PAPER) READ ABSTRACT |

Dimensional Excellence - Build it or Buy it? by Oracle Corporation August 2010 - (Free Research) The true total cost of ownership favors the adoption of a proven, configurable, best-of-breed tool for which the costs and implementation timescales are predictable, and through which risks are minimized. Continue reading to learn more.  (WHITE PAPER) READ ABSTRACT |

Why Customer ‘Satisfaction’ is No Longer Good Enough by Oracle Corporation UK Ltd November 2012 - (Free Research) This white paper presents the findings of a survey by Oracle to see how European shoppers currently feel about their experiences with businesses. It reveals consumer preferences in terms of communicating with brands, issue resolution, the impact of poor customer service and what makes the ideal customer experience (CX).  (WHITE PAPER)

Marketing Executive Strategy Brief by Oracle Corporation July 2012 - (Free Research) In this white paper, explore the deep connection between customer experience and business value, and discover how third-party marketing and loyalty strategies and services can bolster that connection.  (WHITE PAPER) READ ABSTRACT |

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation April 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.  (VIDEO) READ ABSTRACT |

Buying Considerations to Ensure Data Warehouse Project Success by Oracle Corporation UK Ltd May 2012 - (Free Research) This white paper looks at the time-to-business value of financial services data warehousing technologies. Read on to learn how the selection process should take into account real-world implementation hurdles and outlines the data warehouse features buyers should look for when comparing vendors and technologies.  (WHITE PAPER) READ ABSTRACT |

Best Buy Reference Video by CA Technologies August 2012 - (Free Research) In this video, learn why Best Buy's Director of IT Integration & SOA says to "virtualize everything. Don't just pick a small subset." Discover what service virtualization has done for the world's largest consumer electronics retailer, and how you can take those lessons back to your organization.  (VIDEO) READ ABSTRACT |

Selling with a personal touch by Oracle Corporation UK Ltd April 2013 - (Free Research) View this white paper to learn more about how big retailers are using data to their advantage. With the right data you can convince your customers to buy your products instead of your competitors. Today, the use of data is even more prevelant than ever before. Find out how to make the most of your data by reading this resource now.  (WHITE PAPER) READ ABSTRACT |

Explore Today's Data Integration Options: An Interactive Classroom by Oracle Corporation August 2012 - (Free Research) This multimedia interactive classroom provides an overview of data integration technology options, along with tips on how to decide which ones best fit an organization's needs and budget. It also offers advice on building a business case for buying data integration tools and key steps to take in implementing a data integration strategy.  (VIRTUAL SEMINAR) READ ABSTRACT |

The Era of Impatience – Clock Ticking on Paying Lip Service to Customer Experience by Oracle Corporation UK Ltd December 2012 - (Free Research) Providing an exceptional customer experience is more important than ever before, but many organizations current customer service practices fail to meet customer's expectations. Read this paper to learn 6 simple ways to enhance your service and support strategies in order to provide a better overall customer experience.  (WHITE PAPER)

Webcast Transcript: 7 Questions You Must Ask Before Buying a VM Protection Product by Quantum Corporation March 2012 - (Free Research) Check out this presentation transcript for 7 key questions to ask yourself before buying a VM protection product. These questions will not only help you ensure you’re buying a product that works, but buying a product that will optimise your virtual data protection without requiring you to redesign your data centre.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Improve Sales and Marketing Alignment to Generate Better Business Results by Oracle Corporation September 2012 - (Free Research) In this white paper, Internet.com explores how businesses can leverage the latest integrated sales and marketing solutions improve the effectiveness of both teams in an increasingly challenging environment.  (WHITE PAPER) READ ABSTRACT |

E-Guide: 10 Expert Tips - Developing a Hardware Scalability Plan to Enhance Data Centre Maintainability by Oracle Corporation UK Ltd October 2010 - (Free Research) In this expert e-guide learn how to provide continuous operations for the life of the data centre in support of critical missions, the top ten things to review when developing a hardware scalability plan for your company, how to determine the true value of a server operating system with clear-cut strategies to calculate ROI and TCO, and more.  (EGUIDE) READ ABSTRACT |

EHR Usability Testing Key to Clinician Buy-In, Meaningful Use by HP & Intel® February 2013 - (Free Research) This e-guide from SearchHealthIT.com demonstrates how EHR usability testing can function as a key ingredient to clinician buy-in and meaningful use. Read now to learn how usability testing can help with a quicker return on your EHR investment.  (EGUIDE) READ ABSTRACT |

New Storage Buying Criteria for Shared Virtual Infrastructure by NetApp September 2010 - (Free Research) You can’t make the best storage decisions for your business if you’re not asking the right questions. Our “New Storage Buying Criteria for Shared Virtual Infrastructure RFP template” makes it easy. Use it to help ensure the solutions you choose can deliver extreme flexibility and efficiency, and a “future-proof” foundation.  (WHITE PAPER) READ ABSTRACT |

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