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Visa Desjardins Provides a Differentiated Customer Experience by Genesys

February 27, 2013 - (Free Research)
Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. 
(WEBCAST) READ ABSTRACT |

A Functional Model for Data Management by Baseline Consulting

May 04, 2009 - (Free Research)
This paper examines how organizations are using a holistic data management perspective to optimize data usage regardless of where the information resides. It shows how when information is shared across the enterprise, business decisions are more robust, and decision makers have access to the widest array of input, with the greatest quality. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript - Unique Considerations for ISVs Moving to a SaaS Application Model: Part One by SAP America, Inc.

November 12, 2012 - (Free Research)
Amidst the wealth of literature aimed at enterprises hoping to leverage Software as a Service (SaaS) applications it can be difficult for independent software vendors (ISVs) to find useful information and best practices to ease their transition to cloud delivery. Read this in-depth presentation transcript to find out what ISVs need to know. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript - Unique Considerations for ISVs Moving to a SaaS Application Model: Part Two by SAP America, Inc.

November 12, 2012 - (Free Research)
Amidst the wealth of literature aimed at enterprises hoping to leverage Software as a Service (SaaS) applications it can be difficult for independent software vendors (ISVs) to find useful information and best practices to ease their transition to cloud delivery. Read this in-depth presentation transcript to find out what ISVs need to know. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Quest MessageStats™ by Dell Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures. 
(ASP & SOFTWARE PRODUCT)

Presentation Transcript - Unique Considerations for ISVs Moving to a SaaS Application Model: Part Three by SAP America, Inc.

November 12, 2012 - (Free Research)
Amidst the wealth of literature aimed at enterprises hoping to leverage Software as a Service (SaaS) applications it can be difficult for independent software vendors (ISVs) to find useful information and best practices to ease their transition to cloud delivery. View this in-depth presentation transcript to find out what ISVs need to know. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Building Your Business Case for Best-Practice IT Services Delivery by Oracle Corporation

June 15, 2009 - (Free Research)
Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model. 
(WHITE PAPER) READ ABSTRACT |

EdgePlatform for Application Acceleration and Delivery by Akamai Technologies

The Akamai EdgePlatform is a purpose built Application Delivery Network that accelerates delivery of applications and content over the Internet, which can lead to increased usage, adoption and improved productivity. 
(SOFTWARE PRODUCT)

Bringing Mobile Multimedia to Best-In-Class Smartphones: Addressing end user demand for high-quality mobile TV by Alcatel-Lucent

August 16, 2010 - (Free Research)
The incredible speed with which end users are adopting advanced smartphones has created a new market opportunity for mobile network providers. Read this paper to find out so much more. 
(WHITE PAPER) READ ABSTRACT |

The Cloud-Connected Management Suite by CA Technologies.

May 03, 2010 - (Free Research)
CA implemented a strategy to help manage and exploit cloud computing as part of an existing infrastructure and help run IT as a supply chain. Continue reading to learn more about the CA Cloud-Connected Management Suite and how it will help manage and optimize the dynamic IT supply chain. 
(WHITE PAPER) READ ABSTRACT |

Turning Smarter Collaboration into a Strategic Asset Using IBM Client for Smart Work by IBM

October 30, 2009 - (Free Research)
CIOs are being counted on to deliver IT innovation to respond to accelerating and evolving business challenges. Check out this white paper to learn about IBM Client for Smart Work software, an open, security-rich, and cost effective Microsoft® desktop solution.  
(WHITE PAPER) READ ABSTRACT |

Optimizing Customer Retention Programs by Portrait Software

December 2008 - (Free Research)
Read this case study and find out about how Uplift Modeling can help your marketing programs and increase campaign ROI. 
(WHITE PAPER)

Transforming to a Sustainable Wireless Business Model: Building optimized strategies for LTE transformation by Alcatel-Lucent

August 2010 - (Free Research)
With a successful migration to LTE, mobile service providers can take a leadership position in the wireless value chain. Transformation includes business transformation that capitalizes on the increasing demand for more advanced and personalized applications and services. Read this paper to find out so much more. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Collaboration Environments for Maximum Productivity by Riverbed Technology, Inc.

January 2013 - (Free Research)
Microsoft SharePoint is a powerful collaboration tool proliferating throughout enterprises. Download this white paper to learn about the challenges of optimizing a web-based SharePoint environment and how to address all the requirements across the application and technology stack to deliver the best return on investment for the business. 
(WHITE PAPER) READ ABSTRACT |

IT Management as a service (ITMaaS) 451 Research, November 2011 by Nimsoft, Inc.

February 2012 - (Free Research)
IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources. 
(WHITE PAPER) READ ABSTRACT |

Help Alleviate Batch Windows with Reliable, Timely Data Delivery by IBM

March 2011 - (Free Research)
This paper examines the business issues that drive organizations to consider a real-time change data capture solution to optimize ETL processes. This helps alleviate batch windows to enable the delivery of timely, trusted information to the business. 
(WHITE PAPER) READ ABSTRACT |

Optimize your Network with ADC Clustering by Citrix

August 2013 - (Free Research)
Discover why active-active clusters of application delivery controllers (ADCs) are critical to not only improve app performance but also reduce waste, heighten potential ROI, simplify management, and improve reliability. 
(WHITE PAPER) READ ABSTRACT |

Convincing Your Customers: Selling the Managed Services Delivery Model by Kaseya International Limited

August 2011 - (Free Research)
This resource outlines 5 essential best practices that MSPs can follow to sell their customers on a better way of delivering IT services. These helpful tips can help you increase sales and profitability. 
(WHITE PAPER) READ ABSTRACT |

Cloud-ready networks - WAN Governance for cloud computing by IPANEMA TECHNOLOGIES

February 2011 - (Free Research)
Cloud computing simplifies enterprise application delivery with resource flexibility, investment-less OPEX models, and no need for specialized in-house support resources. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Cloud Computing: Transforming IT by Platform Computing Corporation

July 2009 - (Free Research)
This white paper examines the evolution of private clouds and discusses how many organizations that have implemented grid or virtual machines are moving towards private clouds. It also describes how organizations can successfully implement this new IT delivery model using a phased approach that starts with cloud management software. 
(WHITE PAPER) READ ABSTRACT |

Automated Business Intelligence: Delivering Real Business Value, Quickly, Easily, and Affordably by Birst

June 2009 - (Free Research)
This White Paper explores how traditional approaches fall short, what the automated solution and its benefits look like, how the on-demand delivery model best represents the integrated stack necessary for automation, and how the automated, on-demand model brings the benefits of BI to a far broader audience than ever before. 
(WHITE PAPER) READ ABSTRACT |

Load Balance Simplification and the need for an ADC by Citrix

June 2013 - (Free Research)
This webcast reveals the changes affecting the modern data center network and details one of the fastest growing ADC solutions on the market that optimizes the delivery of apps and services with pay-as-you-grow elasticity. 
(WEBCAST) READ ABSTRACT |

Application Delivery Networks: The New Imperative for IT Visibility, Acceleration and Security by BlueCoat

September 2010 - (Free Research)
Your business depends on one thing: getting the right information to the right people at the right time. To gain a competitive advantage, improve customer service and access more business intelligence, you have to ensure fast and responsive application delivery to users wherever they are. 
(WHITE PAPER) READ ABSTRACT |

Database as a Service (DBaaS): How to Create a Database Cloud Service by Oracle Corporation

June 2014 - (Free Research)
This webinar explains how transitioning to database-as-a-service will automate more processes, deliver services faster and lower risk and costs. Watch now to better understand the benefits of presenting and documenting IT services in a service catalog, how to create an effective business catalog to deliver DBaaS to consumers, and more. 
(WEBCAST) READ ABSTRACT |

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft

October 2011 - (Free Research)
The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery. 
(WHITE PAPER) READ ABSTRACT |

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