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SingTel Selects Alcatel-Lucent as Strategic Partner in IPTV Deployment by Alcatel-Lucent

June 12, 2009 - (Free Research)
Read this case study to learn how SingTel, a major carrier in the Asia-Pacific region, overcame the challenges associated with providing new services and broadening their customer base. The solution allowed them to provide advanced IPTV features - including HD VoD - quickly and at aggressive prices, thereby affirming their place as a market leader. 
(CASE STUDY) READ ABSTRACT |

Voice over IP Networks: Ensuring Quality through Proactive Link Management by Elfiq Networks

April 2008 - (Free Research)
Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to. 
(WHITE PAPER) READ ABSTRACT |

Delivering Superior Customer Value in Communications Firms: Enabling Optimal Offer Creation for Service Providers by SAP America, Inc.

April 2009 - (Free Research)
For communications companies - whether focused on telecommunications services or media content - these are challenging times. Markets are saturated with new offerings, and margins continue to diminish. In response, communications service providers (CSPs) are concentrating on improving offers of voice, content, and data services. 
(WHITE PAPER) READ ABSTRACT |

Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software

August 2008 - (Free Research)
In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments. 
(CASE STUDY) READ ABSTRACT |

Tableau Ensures Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software

February 2008 - (Free Research)
Learn how you can visually query and interpret information in databases and transform raw data into informed business decisions with interactive visualizations. 
(CASE STUDY) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch Telecommunications

June 2008 - (Free Research)
To achieve all modern telecommunication requirements it was necessary to change service delivery architectures as well as billing systems architectures. This paper examines the a billing solution that delivers on all of today's service providers needs. 
(WHITE PAPER) READ ABSTRACT |

Optimal SAP System Performance: Factors That Make The Most Difference by EMC Corporation

October 2013 - (Free Research)
For any size company, choosing the right mix of server hardware, database servers, network configurations, storage, and even the operating systems is a daunting, yet essential, task. Analysts and experts agree those choices are key for optimal SAP system performance. In this e-guide, uncover tips for selecting the best hardware for your SAP system. 
(EGUIDE) READ ABSTRACT |

Not Business as Usual. The Changing Channels in Consumer Electronics by IBM Line of Business

June 2008 - (Free Research)
IBM explores how the impact of innovative business models for "how to sell" are now as important as the innovative products themselves - CE manufacturers need to skillfully manage their mix of sales channels for future success. 
(WHITE PAPER)

OSS and CRM - Integration That Pays by Comarch Telecommunications

January 2009 - (Free Research)
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Channel Sales Management: New Applications for High-Tech Vendors by SAP AG

January 2009 - (Free Research)
Channel management is a pressing issue for high-tech manufacturers that sell through partners. IDC believes that companies that leverage channels partners should begin to integrate channel management into broader corporate infrastructure applications that include the supply chain and potentially PLM applications. 
(WHITE PAPER) READ ABSTRACT |

The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)
The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. 
(WHITE PAPER) READ ABSTRACT |

Softbank Mobile Overhauls its System Testing and Transforms Delivery of New Products by Hewlett-Packard Company

September 2012 - (Free Research)
Check out this brief case study to see how Softbank Mobile Corporation, one of Japan's leading mobile telecommunications providers, implemented a new system test standardization to ensure top-notch quality of all their business-critical applications and systems, at a fast pace and low cost. 
(CASE STUDY) READ ABSTRACT |

Improve web content management with mobile marketing by OpenText

January 2012 - (Free Research)
This analyst report discusses how best-in-class businesses have adapted their content for improved mobile marketing. 
(ANALYST REPORT) READ ABSTRACT |

RTSP: One of the Foundations of Convergence by F5 Networks

September 2007 - (Free Research)
Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP makes streaming audio/video difficult to manage. This white paper explains it. 
(WHITE PAPER) READ ABSTRACT |

Mobile “systems of interactions” driving business innovation by IBM

May 2013 - (Free Research)
In order to provide optimal end-user experience across a wide variety of mobile channels, you need to develop engaging applications that perform well through all channels. View this informative resource to explore the challenges of creating applications for "systems of interaction." 
(WHITE PAPER) READ ABSTRACT |

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value by IBM

January 2011 - (Free Research)
This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web. 
(WHITE PAPER) READ ABSTRACT |

Backup and Recovery Performance and Best Practices for Exadata Cell and the Oracle Exadata Database Machine by Oracle Corporation

June 2010 - (Free Research)
One of the key operational aspects of deploying a Sun Oracle Database Machine is to ensure that database backups are performed and restoration of the Oracle Database is possible if disaster strikes. This paper describes the best practices for setting up the optimal backup and recovery strategy to protect your mission-critical data. 
(WHITE PAPER) READ ABSTRACT |

Developing the right social CRM strategies for improved customer service by Avaya

February 2013 - (Free Research)
Today's exclusive resource examines that steps businesses should take to ensure the seamless integration of social CRM into existing tools and processes. Discover the value you can glean from analyzing and nurturing customer feedback from social media channels. 
(EGUIDE) READ ABSTRACT |

How to Certify or Re-certify Twisted-Pair Cabling for 10 Gb/s Ethernet by Fluke Networks

June 2008 - (Free Research)
This paper provides a background and an overview of the performance requirements for the twisted-pair cabling and methods to measure and certify the performance of the installed cabling system. 
(WHITE PAPER) READ ABSTRACT |

Sybase Customer Success: Barclays Capital by Sybase, an SAP company

June 2011 - (Free Research)
Through increased information visibility and data accuracy, Barclays Capital was able to mitigate exposure to operational and reputational risk. Read the entire case study now, compliments of Sybase. 
(CASE STUDY) READ ABSTRACT |

Telecom Switches Emphasis: Preliminary Analysis of the 2007 Telecom Industry Survey by IBM

May 2008 - (Free Research)
As revenues from traditional telecom services decline, the continual erosion of technology barriers to adjacent industries offers the prospect of new markets for telecom providers. 
(WHITE PAPER)

The State of Marketing 2011: Unica’s Annual Survey of Marketers by Unica Corporation - An IBM Company

May 2011 - (Free Research)
This is the current report based on a survey of almost 300 online and direct marketers representing a comprehensive mix of companies by location, revenues and industry. Explore the response to new developments, continuing trends and the market. 
(WHITE PAPER) READ ABSTRACT |

Channel Strategies E-Zine - September 2010/ No.3 by SearchITChannel.com

September 2010 - (Free Research)
Learn what's needed to strike the right balance of project work versus managed services sales. Also in this issue, find out how the absence of single-instance storage in Exchange 2010 can affect customers' migration plans, and examine why VDI is becoming one of the more popular technologies to replace traditional client-server computing. 
(EZINE)

Optimizing Management efficiency for Storage Infrastructures by Dell, Inc.

July 2010 - (Free Research)
The Dell/EMC NS family of unified storage enables organizations to easily and cost-effectively consolidate both unstructured file-system data and structured application data into a single shared storage system - helping organizations control costs, streamline management, and enhance storage availability and performance. 
(WHITE PAPER) READ ABSTRACT |

Extending Enterprise Networks with Service Delivery Environments by Alcatel-Lucent

February 2008 - (Free Research)
This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share. 
(CASE STUDY) READ ABSTRACT |

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